To change your profile picture, please contact our Support team via the app and provide the following:
- A photo of you holding a government-issued PrDP and a piece of paper with today's date on it
- A new profile photo.
Please make sure that your profile picture meets the requirements:
- Your face is centred in the frame (a smile goes a long way!)
- There is only you
- The image is not blurry
- You don’t wear a hat or sunglasses (eyeglasses and religious garments are accepted)
- The photo is taken in good lighting (try facing a light source, like a lamp or window)
- The image is taken against a solid background
- The photo is taken with the camera at eye level.