Monthly invoice in Saudi Arabia is not clear

What is a monthly invoice?

The monthly invoice is a summary of the earnings (including bonuses) paid out to you and the commission paid to Bolt for all the completed trips in the previous month.

What do the invoice elements represent?

Main table:

  • App orders — our commission taken for all the trips you completed during the period stated
  • Compensations — all bonuses and reimbursements (e.g. for missing tolls) you received from us.

Lower left section:

  • Your balance at the start and end dates of the period stated
  • App payments — the total of trips done during the month, including our commission
  • Invoices — adjusted commission. The Invoices amount is the App orders (Bolt commission) minus any bonuses or reimbursements you have received.
  • Payouts — a sum of all payouts made to you via bank transfer during the period stated

Lower right section:

  • Total — the adjusted commission amount taken by Bolt (equal to the amount in the Invoices section)
  • VAT.

To Be Paid section:

  • If the amount is 0.00, you don't have any outstanding amounts that you owe; thus, no action is required from you
  • If the amount is not 0.00, you either will receive more trips with in-app payment methods or will need to pay the commission you owe to Bolt via bank or mobile transfer.

Please note that excluding tolls and booking fees, there are no other additional or hidden fees on top of the commission automatically deducted from your account.

Where can I find all monthly invoices?

All invoices are available in:

Invoices for rides: Invoices for rides are issued by Bolt on the driver's behalf. Monthly statements with detailed VAT information are available in .csv and .pdf formats on the portal. 

Invoices to drivers: Invoices for drivers or fleet owners have information on commission and are sent by Bolt Operations OÜ.

How does VAT work?

VAT is a tax assessed on the value added to goods and services. You can read more about VAT on the Tax Authorities website.

Is VAT paid by riders?

Yes, Bolt charges VAT from the rider on behalf of the driver. VAT for taxi services in Saudi Arabia is 15%. VAT is shown on the ride receipts; this should also be reported to the local tax authorities.

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