Check the process for your local area:
- Birmingham and Nottingham: Book an appointment at the local hub using the relevant link and bring all required documents listed below to your appointment
- Bristol and Manchester: Visit your local hub during the opening hours and bring along all of the required documents listed below
- London and other UK cities: Ensure you have all of the required documents listed below and contact our Support team via the app for assistance.
List of required name change documents:
- A witnessed and signed Deed Poll or official name change document (e.g. a marriage certificate)
- Updated DVLA driving licence with the new name (front side)
- Updated Private Hire Licence (PHL)
- Updated PCO driver badge (if applicable in your licensing area)
- Updated insurance certificate with any required supporting documents (e.g. policy schedule/permission letter)
- Updated Bank Statement.