Bolt’s constantly working towards making cities better places to live. To do that, we need to ensure our entire supply chain is aligned with our core values and compliant with the highest standards in the industry. Starting in December 2022, all suppliers will be required to answer the Supplier Assessment and, if needed, to voluntarily join an improvement plan.
What information do we have to provide?
It depends on the service or goods you provide us. Generally speaking, there are questions regarding certifications (ISO 14001, for example), data privacy, environmental social governance (ESG), risk, and safety and legal issues.
How can we upload documents?
Directly in the platform — next to each question, you’ll see an ‘attach’ button for uploading.
How long do I have to answer the questionnaire?
You have seven days from the moment you receive the questionnaire.
What happens after I finish the questionnaire?
We’ll review your answers and contact you in seven days.
Will Bolt cease business with us?
This is not the ultimate goal. And no decision will be made without providing you with specific reasons and the possibility to improve.
What will Bolt do with the information we provide?
All information you provide is private and confidential. It will only be used for internal evaluation purposes.
Is there any help given to answer the questionnaire?
The questionnaires should be straightforward and intuitive. But if you have any questions, please contact the Bolt collaborator who sent you the questionnaire.
How many collaborators from my company can answer the questionnaire?
We can only provide access for one person at a time.