Service animals are permitted to accompany you at all times without extra charge - you can choose any category when travelling with an assistance animal.
The Pet category is meant for travelling with non-service animals and is currently only available in London.
You may bring a maximum of two small animals, such as a small to medium-sized dog, a cat or any other animal classed as a domestic pet.
- If you are travelling alone, you are allowed to bring up to two small pets
- If there are 2 or more passengers, you are allowed to bring one pet
You are fully responsible for your pets for the duration of the ride. This includes making sure you are respecting the driver’s vehicle. To ensure a smooth trip with your pet(s), we recommend bringing a blanket to cover the seats and a cleaning kit with wet wipes and tissues. Cats and dogs don't have to be caged, whereas other common household animals should be caged.
Note: If a messy condition is left behind and the car needs professional cleaning, you will be charged a cleaning fee. These instances include excessive animal hair, persistent odours, and instances of animal waste.
