Drivers who are licensed by New Forest District Council must provide the documents listed below to be considered for driving on the Bolt platform.
Please follow carefully the instructions to have your documents successfully reviewed for account activation:
- DVLA Driving Licence
- DVLA Check Code
- Private Hire Driver's Licence (PHL)
- Insurance Certificate and a supporting document
- Bank statement
- MOT Test Certificate
- Private Hire Vehicle Licence (PHV)
- V5C Logbook or New Keeper Slip
- Profile picture
DVLA Driving Licence
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- Must be a photograph of the front of the current UK DVLA Plastic Driving Licence
- Must be a full licence, not provisional
- Address (including postcode) must match with your Private Hire Driver's licence
DVLA Check Code
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- Must be generated on the government webpage ↗ or by calling the DVLA
- Must be a combination of letters and numbers exactly as shown on the webpage - the code is case-sensitive (please underline the capital letters if you are copying the code)
Private Hire Driver's Licence (PHL)
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- Must be issued by the New Forest District Council
- Must be a clear photograph of the full, original document
- Address (including postcode) must match with your UK Plastic Driving Licence
- Badge number must match your Private Hire Driver Badge
Insurance Certificate
- The insurance policy must state for Private Hire or Hire and Reward
- Make sure that the Insurance policy does not have any typos in your name
- Insurance documents with time restrictions on coverage are not accepted.
If you rent a car:
- Fleet insurance policy certification and any other supporting documents such as Policy Schedule (Driver and Vehicle schedule) or/and Permission letter.
Bank statement
- Must be for the same account that you will receive your Bolt payments to
- The account must be in your name:
- We accept only personal bank details (including joint personal accounts)
- The address, sort code and account number must be visible
- The statement must not be over 3 months old:
- This can be shown as an issue date or as a date of a transaction
- The financial details of the transactions can be excluded from the statement (cropped or blurred out)
MOT Test Certificate
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- Must be the full document
- The certificate must state Pass
- The certificate must be valid i.e. expiry date is in the future
- Required for all vehicles over the age of 3
Private Hire Vehicle Licence (PHV)
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- Must be a clear photograph of the full document
- Issued by the New Forest District Council
V5C Logbook or New Keeper Slip
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- Vehicle registration and V5C document number must be visible
- New Keeper Slip will be accepted for a period of 2 months from the day of transfer or sale. The document must show the document reference number and the car registration number.
Profile picture
Your profile picture will be visible to passengers in the app and must be a good likeness to you. Pictures must meet the following requirements:
- Your face is centered in the frame
- Nobody else is visible in the frame
- The image is not blurry
- You're not wearing a hat or sunglasses (eyeglasses and religious garments are accepted)
- The photo is taken in good lighting (try facing a light source, like a lamp or window)
- The image is taken against a solid background
- The photo is taken with the camera at eye level
