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Junior Customer Support Specialist, Bolt Food

We are looking for a highly motivated Junior Customer Support Specialist to help us build quality-oriented service for our customers.

Please note that this position is procured by a third party representing a local partner. Bolt Group companies are not involved in the recruitment process.

Please note that this is a full-time contract opportunity. The monthly gross salary for this role is 1690 GEL.

Location: Tbilisi, GeorgiaView all roles
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About us

With over 200 million customers in 50+ countries, Bolt is one of the fastest-growing tech companies in Europe and Africa. And it's all thanks to our people.
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We believe in creating an inclusive environment where everyone is welcome, regardless of race, colour, religion, gender identity, sexual orientation, age, or disability.Our ultimate goal is to make cities for people, not cars, and we need your help to achieve this mission!
What you can expect
Main tasks and responsibilities:
Create loyal fans by showing them we really care
Contribute and share ideas to decrease the workload and improve the quality and speed of Bolt Food's customer support
Be a key player in building a support team in a challenging growth environment
What we expect
About you:
You're a great communicator
You understand what outstanding customer support looks like and be ready to go the extra mile
You are always ready to put customers first, be passionate about helping others
You are curious as to why customer support is contacted in the first place and be ready to tell the story to other teams within Bolt
You have excellent spoken and written of Georgian and English
Experience is great, but what we really look for is drive, intelligence, and integrity. So even if you don’t tick every box, please consider applying!

Become part of our Customer Support team

Our Support teams are essential in improving our offers as we communicate with customers and collect feedback. We’re responsible for answering customer questions, finding solutions, and ensuring customers have a positive Bolt experience.
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Why you’ll love it here:
Play a direct role in shaping the future of mobility.
Work in fast-moving autonomous teams with some of the smartest people in the world.
Accelerate your professional growth with unique career opportunities.
Take advantage of Bolt credits to ride our scooter and use our ride-hailing services for free.
Take care of your physical and mental health with our wellness perks.
Enjoy various team events to get to know your colleagues.
*Some perks may differ depending on your location.

Apply now and join us to make cities for people, not cars.

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