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General Manager

We are looking for a General Manager to lead our Bolt Ride-Hailing Operations in Kenya. You will be responsible for leading the Kenyan market, developing and nurturing critical stakeholder relationships to grow our business, strengthening our market position, and managing and developing a high-performing team.

Location: Nairobi, KenyaView all roles
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About us

With over 200 million customers in 50+ countries, Bolt is one of the fastest-growing tech companies in Europe and Africa. And it's all thanks to our people.
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We believe in creating an inclusive environment where everyone is welcome, regardless of race, colour, religion, gender identity, sexual orientation, age, or disability.Our ultimate goal is to make cities for people, not cars, and we need your help to achieve this mission!

About the role

This strategic role shapes the success and expansion of Bolt Rides in Kenya. In your role, you’ll collaborate closely with the Regional Manager and teams at the HQ, which include Product, Public Relations, Growth Analytics, Central Operations, Marketing, Regulatory, and Customer Support to efficiently address any opportunities related to operations or products.

This is a critical, impactful and highly rewarding role: Kenya is an exciting market for Bolt and you will lead the mission to make urban travel more affordable, safe, convenient, and sustainable.

What you can expect
Main tasks and responsibilities:
Taking ownership of Bolt's growth by building, leading and developing a high-performing team and ensuring local Operations and HQ teams actively support and collaborate to meet business goals.
Leading the financial and strategic planning process, taking complete ownership of the P&L statement, and ensuring we make the best data-driven decisions.
Creating streamlined procedures and scalable processes to ensure efficient business operations, boost productivity and profitability, and increase customer satisfaction.
Overseeing the business performance and ensuring legal compliance and health and safety standards in cooperation with various internal teams.
Expanding Bolt's presence and elevating our brand, product, and service by establishing strategic business partnerships and working closely with local authorities.
What we expect
About you:
You have at least 7 years of experience in operations management or general management role and you have repeatedly shown your ability to drive business growth and bring expertise in P&L management.
You are a strong leader and collaborator with excellent negotiation and communication skills (both verbal and written) in English
You have a proven track record of delivering results in a regional, cross-functional, high-growth, and fast-paced environment
You are highly analytical and have a data-driven mindset with excellent Excel skills
You have a strong sense of ownership with a hands-on approach
You are comfortable with developing business frameworks to support your strategies and decisions
Experience is great, but we also look for drive, intelligence, and integrity. So, even if you don’t tick every box, please consider applying if you feel you’re the kind of person described above!

Become part of our Business Operations team

Our teams work on local and global processes in over 50 countries. We build partnerships, launch cities, onboard new restaurants, enable 200+ million people to commute, and ensure millions of partners can earn an income on their terms.
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Why you’ll love it here:
Play a direct role in shaping the future of mobility.
Impact millions of customers and partners in 600+ cities across 50+ countries.
Work in fast-moving autonomous teams with some of the smartest people in the world.
Accelerate your professional growth with unique career opportunities.
Get a rewarding salary and stock option package that lets you focus on doing your best work.
Enjoy the flexibility of working in a hybrid mode with a minimum of 2 days in the office each week to foster strong connections and teamwork.
Take care of your physical and mental health with our wellness perks*.
*Some perks may differ depending on your location.

Apply now and join us to make cities for people, not cars.

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