Operations Specialist – Marketplace

We’re looking for an analytical and solutions-driven Operations Specialist with excellent leadership and interpersonal skills to help us grow our ride-hailing operations in France. The Operations Specialist will play a pivotal role within the Marketplace Team at Bolt, supporting various aspects of our marketplace operations.

Please note that this is a full-time permanent employment opportunity.

Location: Paris, FranceView all roles
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About the role

As an Operations Specialist you will have a direct and tangible impact on local operations that you can see in real-time. If you’re ready to take full ownership of your work, disrupt the marketplace, and shape movement patterns in the urban landscape - here’s your chance!

You will be leading local operations projects and working closely with other cross-functional/HQ stakeholders to support our mission to make cities more sustainable, accessible and affordable.

What you can expect
Main tasks and responsibilities:
Conducting performance audits across our marketplace in various cities.
Formulating actionable recommendations to enhance marketplace performance.
Analyzing pricing strategies and suggesting price adjustments as needed.
Collaborating closely with central teams to implement demand and supply campaigns effectively.
Providing analytical and data support to city managers to facilitate informed decision-making..
What we expect
About you:
Strong analytical skills paired with a relentless curiosity, willing to delve deep into data to identify root causes.
You are a strong leader and collaborator with excellent negotiation and communication skills (both verbal and written) in English and French.
Organized and methodical approach to problem-solving within our marketplace.
Pragmatic mindset, prioritizing effective solutions over unnecessarily complex ones.
Collaborative team player, capable of working efficiently with diverse stakeholders.
Proficiency in SQL and automation is a big plus.
Experience is great, but what we really look for is drive, intelligence, and integrity. So even if you don’t tick every box, please consider applying if you feel you’re the kind of person described above!

Apply now and join us to make cities for people, not cars.

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Become part of our Business Operations team

Our teams work on local and global processes in over 50 countries. We build partnerships, launch cities, onboard new restaurants, enable 200+ million people to commute, and ensure millions of partners can earn an income on their terms.
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Why you’ll love it here:
Play a direct role in shaping the future of mobility.
Impact millions of customers and partners in 500+ cities across 45 countries.
Work in fast-moving autonomous teams with some of the smartest people in the world.
Accelerate your professional growth with unique career opportunities.
Get a rewarding salary and stock option package that lets you focus on doing your best work.
Enjoy the flexibility of working in a hybrid mode.
Take care of your physical and mental health with our wellness perks.
*Some perks may differ depending on your location.

About us

With over 200 million customers in 50+ countries, Bolt is one of the fastest-growing tech companies in Europe and Africa. And it's all thanks to our people.
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We believe in creating an inclusive environment where everyone is welcome, regardless of race, colour, religion, gender identity, sexual orientation, age, or disability.Our ultimate goal is to make cities for people, not cars, and we need your help to achieve this mission!

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