Operations Specialist
We are looking for an experienced Operations Specialist to help us with our ride-hailing vertical in Portugal.
Location: Lisbon, PortugalView all roles
About the role
As an Operations Specialist, you will have a direct and tangible impact on local operations that you can see in real-time. If you’re ready to take full ownership of your work, disrupt the marketplace, and shape movement patterns in the urban landscape – here’s your chance!
You will lead local operations projects and work closely with other cross-functional and HQ stakeholders to support our mission of making cities more sustainable, accessible, and affordable.
What you can expect
Main tasks and responsibilities:
Hands-on demand management - working autonomously and taking initiative through the stages of rider acquisition, conversion, activation, and retention.
Review core metrics, build relationships with key partners, and execute your supply, demand, and investment strategies.
Creating, optimizing, or even removing processes – efficiency is our priority. You will help us find the smoothest way to run operations, solve challenges where others turn away, and influence the future direction of Bolt.
Taking ownership of projects that contribute to our overall market performance and operational efficiency, with the main goal of taking Bolt rides in Portugal to the next level.
What we expect
About you:
Experience is great, but what we really look for is drive, intelligence, and integrity. So even if you don’t tick every box, please consider applying if you feel you’re the kind of person described above!
You have 3+ years of experience in Operations, startups, or other relevant organizations, ideally with experience in analytical tasks.
You are a strong collaborator with excellent communication skills in English and Portuguese
You are highly analytical, with a data-driven mindset and excellent Excel/Google Sheets skills, yet you're not afraid to get your hands dirty when needed.
You are highly motivated to solve problems creatively and efficiently.
You thrive in a fast-paced environment
You are customer-oriented and will strive to strengthen our value proposition to ensure demand growth.
Apply now and join us to make cities for people, not cars.
Become part of our Business Operations team
Why you’ll love it here:
Play a direct role in shaping the future of mobility
Impact millions of customers and partners in 500+ cities across 50 countries
Work in fast-moving autonomous teams with some of the smartest people in the world
Accelerate your professional growth with unique career opportunities
Get a rewarding salary and stock option package that lets you focus on doing your best work
Enjoy the flexibility of working in a hybrid mode
Take care of your physical and mental health with our wellness perks
Be part of an international and diverse team, in which we ensure a cooperative work environment
*Some perks may differ depending on your location.About us
We believe in creating an inclusive environment where everyone is welcome, regardless of race, colour, religion, gender identity, sexual orientation, age, or disability.Our ultimate goal is to make cities for people, not cars, and we need your help to achieve this mission!
