Senior Operations Specialist, Partnership Management

We are looking for a results-driven Business Growth and Partnerships Manager to join our ride-hailing operations team in Lithuania. You will manage and grow relationships with our most strategic fleet and business partners. In this role, you will act as the primary point of contact for fleet owners, ensuring their operational success, optimizing fleet performance, and driving long-term business growth.

If you are a passionate individual with a get-it-done attitude, this is your opportunity to make a real impact and shape movement patterns in the urban landscape. This is a full-time permanent employment opportunity with a negotiable monthly salary ranging between €3400-€4400 gross.

Location: Vilnius, LithuaniaView all roles
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About the role

You will be responsible for account management, operational efficiency, and fleet partner engagement, ensuring that our ride-hailing platform remains a preferred choice for fleet businesses. This role requires a mix of strategic thinking, relationship management, and hands-on problem-solving to ensure the success of our fleet supply.

What you can expect
Main tasks and responsibilities:
Own and manage fleet accounts: build strong relationships with fleet partners, ensuring a seamless experience and sustainable growth.
Engaging in Business Development to identify new revenue opportunities, forge partnerships, and negotiate and structure contracts, including collaborations with driver and vehicle fleets, local businesses.
Manage Rewards partnerships: oversee existing partnerships that provide benefits and cost savings for both drivers and fleet partners (e.g., fuel, maintenance, insurance).
Optimize fleet performance: monitor key operational metrics (availability, utilization, etc.) and implement strategies to boost efficiency.
Data-driven decision-making: analyze fleet performance, generate reports, and develop insights to drive continuous improvement, increasing fleet partner engagement, retention, and expansion.
Problem-solving & execution: work closely with internal teams (operations, compliance, customer support and marketing amongst others) to resolve fleet challenges and enhance the partner experience.
What we expect
About you:
You have 4+ years of experience in key account management, fleet operations, or business development.
You have strong relationship management skills with a proven track record of handling key business accounts and establishing new partnerships.
You are a strong collaborator with excellent communication, negotiation and stakeholder management skills (both verbal and written) in English & Lithuanian.
You have an analytical mindset with the ability to translate data into actionable strategies.
You have a strong sense of ownership with a hands-on approach.
You are proactive and passionate about solving problems creatively and efficiently.
Experience is great, but what we really look for is drive, intelligence, and integrity. So even if you don’t tick every box, please consider applying!

Apply now and join us to make cities for people, not cars.

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Enjoy the flexibility of working in a hybrid mode with a minimum of 2 days in the office each week to foster strong connections and teamwork.
Take care of your physical and mental health with our wellness perks.
*Some perks may differ depending on your location.

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