Expansion Lead
The Expansion Lead is tasked with overseeing and documenting marketplace operations across multiple cities from pre-launch to post-launch stages, ensuring high efficiency and impact at market launch. This includes monitoring performance metrics, spearheading operational efforts, and driving growth initiatives.
Location: Tallinn, EstoniaView all roles
About the role
The Expansion Lead operates under the guidance of the Expansion Manager and is responsible for managing a subset of countries within the manager’s portfolio. The Lead plays a crucial role in ensuring operational excellence and sustainable growth in each Expansion market under their purview.
What you can expect
Main tasks and responsibilities:
Track multiple market performances and act as a strategic advisor enabling local teams to succeed. Being knowledgeable about the competitive and operational nuances each of them may have
Conduct comprehensive research on a range of areas including competition, market dynamics and pricing; distill key findings into concise, impactful insights that will inform business decisions
Lead initiatives to increase supply, utilising a creative and data-driven approach to overcome early-stage market challenges
Guide markets to liquidity post-launch, ensuring a smooth transition from initial launch to sustainable operations
Continuously monitor a broad array of operational and marketplace metrics, using insights gathered to optimise and adjust our expansion strategy
Foster a culture of creativity and hands-on problem solving, finding innovative solutions to complex marketplace dynamics and create and maintain reliable playbooks for launching new markets, allowing local teams to efficiently execute on proven ways to attract and maintain supply
What we expect
About you:
Operations Management: Hands-on experience in managing operational challenges, including building and maintaining playbooks, and guiding the local operations team through market launches on the transition to liquidity
Strategic Planning: Ability to craft and implement strategic roadmaps for expansion, including identifying key attributes for new market launches
Data Analysis: Strong analytical skills to track and analyze multiple market performances, monitor operational and marketplace metrics, and make data-driven decisions to optimize expansion strategy
Creativity and Problem-Solving: Demonstrated ability to creatively resolve intricate problems and find innovative solutions to complex marketplace dynamics
Communication and Collaboration: Effective communication skills to provide operational insights to local and central teams, act as a strategic advisor, and foster a culture of creativity and hands-on problem-solving within the team
Market Knowledge and Analysis: Deep understanding of marketplaces, including familiarity with the unique value propositions for riders and drivers, as well as knowledge of regulatory, competition, and operational nuances in different markets. Proficiency in conducting comprehensive research on various aspects such as competitors, market forces, and distilling key findings into actionable insights.
Apply now and join us to make cities for people, not cars.
Become part of our Business Operations team
Why you’ll love it here:
Play a direct role in shaping the future of mobility.
Impact millions of customers and partners in 600+ cities across 50 countries.
Work in fast-moving autonomous teams with some of the smartest people in the world.
Accelerate your professional growth with unique career opportunities.
Get a rewarding salary and stock option package that lets you focus on doing your best work.
Enjoy the flexibility of working in a hybrid mode with a minimum of 2 days in the office each week to foster strong connections and teamwork..
Take care of your physical and mental health with our wellness perks.
*Some perks may differ depending on your location.About us
We believe in creating an inclusive environment where everyone is welcome, regardless of race, colour, religion, gender identity, sexual orientation, age, or disability.Our ultimate goal is to make cities for people, not cars, and we need your help to achieve this mission!
