Central Operations Specialist
We are looking for an analytical and solutions-driven Operations Specialist to join our Global Rentals team in Tallinn, Estonia.
Location: Tallinn, EstoniaView all roles
About the role
The Central Operations Specialist supports Bolt’s micromobility operations by ensuring that local teams perform according to SOPs and best practices, while supporting fleet and maintenance teams. Additionally, this role analyses the most relevant KPIs, and ensures that all vehicles are properly tracked in our systems and available to customers.
Moreover, the Specialist provides training and support to local ops if performance targets are missed.
What you can expect
Main tasks and responsibilities:
Carry out preparatory activities before the weekly KPI review
Drive KPI-focused mindset in the local operations
Works with local ops teams to follow-up on KPIs and help improve performance
Provide training and best practices to improve local team operations
Keep the Standard Operating Procedure repository up to date. Develop new SOPs when needed.
Support local ops with their operations on a daily basis
What we expect
About you:
Experience is great, but what we really look for is drive, intelligence, and integrity. So even if you don’t tick every box, please consider applying!
You have 1-2 years experience in an operational position, ideally with a degree in business, supply chain, logistics, or analytics
You are highly analytical and have a data-driven mindset.
You are a strong leader and collaborator with excellent negotiation and communication skills (both verbal and written) in English.
You have interpersonal skills and can deal with various stakeholders simultaneously.
You have a strong sense of ownership with a hands-on approach.
You thrive in a fast-paced environment
Apply now and join us to make cities for people, not cars.
Become part of our Business Operations team
Why you’ll love it here:
Play a direct role in shaping the future of mobility.
Impact millions of customers and partners in 600+ cities across 50+ countries.
Work in fast-moving autonomous teams with some of the smartest people in the world.
Accelerate your professional growth with unique career opportunities.
Get a rewarding salary and stock option package that lets you focus on doing your best work.
Enjoy the flexibility of working in a hybrid mode with a minimum of 2 days in the office each week to foster strong connections and teamwork.
Take care of your physical and mental health with our wellness perks.
*Some perks may differ depending on your location.About us
We believe in creating an inclusive environment where everyone is welcome, regardless of race, colour, religion, gender identity, sexual orientation, age, or disability.Our ultimate goal is to make cities for people, not cars, and we need your help to achieve this mission!
