Account Manager, Government Contracts
The Account Manager / Contract Manager - Government Contracts is a key player in building our new market segment and developing the business towards public customers.
Location: Helsinki, FinlandView all roles
About the role
The role will be mainly responsible for the end-to-end contract execution with municipalities and regions and will collaborate and coordinate, when needed, multiple departments (Local Operations, Public Policy, Product, etc) in order to submit a winning tender and the AM acts as the operational and commercial owner of B2G contracts in their market.
What you can expect
Main tasks and responsibilities:
Tenders: Coordinate a workgroup to build a strategic pipeline of public procurement opportunities, ensuring the right bids are prioritized and pursued. Lead commercial and operational inputs, pricing strategy, and risk assessment for every tender. Accountable for bid submissions (whilst the tender team is responsible for the submission), ensuring commitments are realistic, and risks are contained or correctly mitigated.Ensure all operational requirements are defined and aligned before submission.
Contract Management: Quality - Set clear KPIs and processes within the contract in order to follow up on performance. Implement - Ensure supply readiness with local operations for contract ignition. Follow up - Set and monitor contractual KPIs, ensuring consistent SLA delivery. Analyse customer feedback and data to initiate improvements within on-going contracts. Customer contact - Be the customers’ point of contact for managed contracts discussions. Guarantee compliance with legal, regulatory, and procurement requirements. Responsible for P&L management of the tenders.
Cross-Functional Collaboration: Work closely with local Operations and Fleet teams to ensure supply readiness. Coordinate with Public Policy, Legal, Finance, B2B and Product to align resources for contract submission and delivery. Provide structured feedback to Product on features or gaps arising from government contracts.
Organisation: Competition intel - Set up internal processes to collect, aggregate and analyse competition intel and make operational decisions based on that in order to create a competitive pricing offering. Product development - Aggregate product feedback into clear overviews of gaps and share with the organization. Internal collaboration - Clearly see and promote the "bigger picture" of Bolt, not only your own market or business vertical. Find collaborative solutions instead of pushing your own views through. Regulatory risk handling - Be fully aware of the regulatory landscape, the impact on the managed contracts and its impact on Bolt and provide suggestions to the organization on how to address potential and real risks.
What we expect
About you:Experience is great, but what we really look for is drive, intelligence, and integrity. So even if you don’t tick every box, please consider applying!
You have 5+ years of experience in Account Management, Project Management, or Public Sector Consulting, with a track record of managing government contracts. Experience delivering transport projects is preferred..
You have hands-on experience managing and executing public contracts and the overall bid process—from identifying opportunities and coordinating bid submissions to ensuring compliance and contract execution.
You bring strong strategy, operational, and financial skills, with experience managing budgets, structuring offers, and delivering results in regulated environments.
You work cross-functionally with Public Policy, Operations, Legal, and Finance to drive complex projects from planning through execution in complex contractual settings.
You preferably have a background in transport, infrastructure, consulting, or other regulated industries.
You speak the local language of the target market (Finnish) and English fluently.
Apply now and join us to make cities for people, not cars.
Become part of our Business Operations team
Why you’ll love it here:
Accelerate your professional growth with unique career opportunities.
Enjoy a rewarding salary and stock options, knowing that as Bolt succeeds, so do you.
Take care of your physical and mental health with our wellness perks.
Celebrate 5 years at Bolt with a 1-month paid sabbatical to recharge.
Connect with colleagues at annual company events and smaller team gatherings.
*Some perks may differ depending on your location.About us
We believe in creating an inclusive environment where everyone is welcome, regardless of race, colour, religion, gender identity, sexual orientation, age, or disability.Our ultimate goal is to make cities for people, not cars, and we need your help to achieve this mission!
