Product Manager, User Insights & Privacy
You will join a cross-functional team that blends first-party user insights with a privacy-first marketing experience. Your mission is to build an internal platform for email templates, in-app surveys, consent collection, and language policy that lets teams communicate better and faster while respecting user trust and local regulations. You will partner with Martech, Lifecycle Marketing, Comms, Legal, and Privacy, and align the platform with the needs of all Bolt verticals. You will reduce manual effort, give Bolt full control of content and consent, and make every send auditable. This is a high-leverage role at the heart of how Bolt talks to its users and manages their data.
Location: Tallinn, EstoniaView all roles
What you can expect
Main tasks and responsibilities:
Find opportunities to improve communications using first-party insights, while protecting user trust.
Define the strategy and roadmap for CMS, templates, in-app surveys, consent and preferences, localization, and content analytics.
Turn surveys into a superpower with a lightweight SDK that adapts to user context, dedupes across accounts and services, and respects frequency caps.
Evolve email and in-app templates with reusable components, locale fallbacks, city-aware dynamic blocks, and accessibility checks.
Operationalize GDPR and related regulations for all users with clear transparency surfaces, consent management, and reliable subject rights flows including access/export, correction, and deletion.
Run experiments with analytics to improve time to publish, survey completion, localization coverage, and consent rates.
What we expect
About you:
Experience in product management or platform development, with a strong background in content management systems, surveys, or user-facing communication tools.
Understanding of GDPR, privacy-first design, and consent management best practices.
Proven ability to define product strategies, roadmaps, and requirements in collaboration with cross-functional stakeholders.
Strong technical literacy and ability to partner closely with engineering and design teams on complex platform solutions.
Excellent communication skills and stakeholder management experience across multiple business units.
Apply now and join us to make cities for people, not cars.
Become part of our Product & Design team
Why you’ll love it here:
Play a direct role in shaping how Bolt communicates with and respects its users globally.
Impact millions of customers and partners in 500+ cities across 45 countries.
Work in fast-moving autonomous teams with some of the smartest people in the world.
Accelerate your professional growth with unique career opportunities.
Get a rewarding salary, stock option package, and flexibility to do your best work.
*Some perks may differ depending on your location.About us
We believe in creating an inclusive environment where everyone is welcome, regardless of race, colour, religion, gender identity, sexual orientation, age, or disability.Our ultimate goal is to make cities for people, not cars, and we need your help to achieve this mission!
