B2B Account Specialist

We’re looking for a motivated B2B Account & Debtor Relations Specialist to join our Bolt Business Georgia team. You’ll drive growth, reach out to businesses, meet clients, pitch, negotiate, and close deals for small to mid-sized businesses. Please note that this is a full-time permanent employment opportunity. The monthly gross salary for this role is GEL 1925 with an additional quarterly bonus. Please note, that this position is procured by a third party representing a local partner. Bolt Group companies are not involved in the recruitment processLocation: Tbilisi, Georgia

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About the role

As a B2B Account & Debtor Relations Specialist, you’ll play a crucial role in building and maintaining long-term relationships and serve as the main point of contact for an assigned customer portfolio. You'll establish strong connections and confidently demonstrate the features and benefits of our B2B product, solve customer issues, map out the most requested features to accommodate customer needs, and ensure that our products are used most efficiently.

Main tasks and responsibilities:

Serve as the primary point of contact for assigned B2B clients. Manage and maintain strong, professional relationships with business partners.

Support the onboarding of new B2B clients and ensure accurate account setup.

Handle client inquiries related to billing, contracts, services, and account status.

Coordinate with internal teams (Finance, Operations, Legal, Support) to resolve client issues.

Monitor accounts receivable and identify overdue or at-risk accounts.

Proactively follow up with clients regarding outstanding balances via email, phone, or other approved channels.

About you:

You have at least 1 year of experience in fast-paced Account Management or similar role.

You excel at engaging with customers, pitching ideas, and negotiating across various formats, including in-person meetings, phone calls, and written communication.

You have an interest in shared mobility and a proven track record of managing leads, onboarding clients, and supporting small to mid-sized business accounts.

You are proactive and detail-oriented, able to manage multiple tasks and priorities efficiently.

You’re fluent in Georgian and English (B2) and possess strong communication, collaboration, negotiation and networking skills.

You demonstrate an analytical mindset, with a solid understanding of leveraging tools to manage data and, ideally, hands-on experience working with a CRM (preferably Salesforce).

You are passionate about new technologies and ride hailing

Experience is great, but what we really look for is drive, intelligence, and integrity. So even if you don’t tick every box, please consider applying!

Apply now and join us to make cities for people, not cars.

Become part of our Business Operations team

*Some perks may differ depending on your location.

Why you’ll love it here:

Our teams work on local and global processes in over 50 countries. We build partnerships, launch cities, onboard new restaurants, enable 200+ million people to commute, and ensure millions of partners can earn an income on their terms.

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Play a direct role in shaping the future of mobility. Work in fast-moving autonomous teams with some of the smartest people in the world. Accelerate your professional growth with unique career opportunities. Take advantage of Bolt credits to ride our scooter and use our ride-hailing services for free.

Enjoy various team events to get to know your colleagues.

About us

With over 200 million customers in 50+ countries, Bolt is one of the fastest-growing tech companies in Europe and Africa. And it's all thanks to our people.

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We believe in creating an inclusive environment where everyone is welcome, regardless of race, colour, religion, gender identity, sexual orientation, age, or disability.

Our ultimate goal is to make cities for people, not cars, and we need your help to achieve this mission!

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