Account Management Team Lead

We are looking for a passionate Account Management Team Lead to lead the local team and drive our business, developing, managing and growing our partner restaurants in Slovakia. It’s an exciting once-in-a-lifetime opportunity as you would work with very smart people around the world in order to establish the next generation of a truly global food delivery platform. Please note that this is a full-time permanent employment opportunity. The yearly gross salary for this role is from 42,000 EUR upwards, depending on your skills, knowledge, and experience. Let’s build the future of food delivery together!Location: Bratislava, Slovakia

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About the role

You’ll have a clear understanding of our key business goals and actively manage our partners to generate long-term value for our partners and the platform. In addition you also have to be a strong team player and willing to do things outside of the day-to-day work activities - driving local execution of our global projects or being the Country Manager’s right hand in managing our business priorities.

Main tasks and responsibilities:

Lead, motivate and coach the Account Management Team to achieve their goals.
Manage, organize and negotiate eater-facing campaigns that will increase Bolt Food orders and revenue.
Analyze key performance metrics to gain insights and improve customer performance.
Forecast growth and evaluate the achievement of our business goals.
Execute and refine our operational strategy, solve daily commercial and operational issues.
Collaborate with the Sales & Partners Operations team to smoothly activate all restaurants.
Lead re-negotiation of restaurant contract conditions such as commission rates and campaign plans.
Work with cross functional departments to drive business growth (Campaigns, Partner Operations, Customer Service, Courier Operations).
Main tasks and responsibilities:

About you:

5+ years of experience, preferably in Account Management, Consulting, Business Development, or similar roles.
Excellent communication & written skills in English and Slovak.
People manager: experience leading a team to achieve individual and shared goals in a client facing role.
Solid analytical skills: ability to interpret and present data to generate insights and support decision-making.
Never-settle mentality: proven track record of client success and consistently achieving critical metrics and revenue targets.
Commercial vein: ability to build and maintain long term professional relationships with business partners using listening, negotiation and persuasion skills.
Ownership: ability proactively find solutions to business problems.
Passion: drive to work with new technologies or with food tech
Excellent communicator: ability to effectively communicate with many stakeholders involved.
Outstanding project manager: capable managing multiple projects, resources, priorities and time.
At Bolt, using AI daily is a baseline expectation for everyone. If there’s a faster, smarter way to do your work, we expect you to find it. You’re still responsible for the output, so the standard stays high when using AI tools. Experience is valuable, but what we really look for is drive, intelligence, and integrity — so if you don’t tick every box, apply anyway.
About you:

Apply now and join us to make cities for people, not cars.

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Why you’ll love it here:

Our teams work on local and global processes in over 50 countries. We build partnerships, launch cities, onboard new restaurants, enable 200+ million people to commute, and ensure millions of partners can earn an income on their terms.
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Play a direct role in shaping the future of food delivery. Impact millions of customers and partners in 500+ cities across 45 countries. Work in fast-moving autonomous teams with some of the smartest people in the world. Accelerate your professional growth with unique career opportunities.
Get a rewarding salary and stock option package that lets you focus on doing your best work. Enjoy the flexibility of working in a hybrid mode. Take care of your physical and mental health with our wellness perks.

About us

With over 200 million customers in 50+ countries, Bolt is one of the fastest-growing tech companies in Europe and Africa. And it's all thanks to our people.
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We believe in creating an inclusive environment where everyone is welcome, regardless of race, colour, religion, gender identity, sexual orientation, age, or disability.
Our ultimate goal is to make cities for people, not cars, and we need your help to achieve this mission!

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