How to fix a login issue

If you are experiencing an issue logging into your app, check that:

  • Your restaurant account is active
  • You have entered the correct credentials
  • Your internet connection is stable. 

If you forgot your password:

  • Press the Don't know the password button on the login screen
  • Enter the email that's associated with your account
  • A PIN code will be sent to your email address
  • Check your email for the PIN code and enter it into the login screen
  • Create a new password and press Confirm
  • Your new credentials will appear on the screen. Make sure to write them down, as you will need them next time you log in.

Please contact Support for help if neither of these options help. 

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