How to delay an order

If your initial cooking time needs to be increased to prepare the order, you can select a new preparation time before accepting the order.

  • Tap the Other button
  • Select a different preparation time
  • Tap the Accept order button to confirm.

Note: It isn't possible to adjust the preparation time in-app after accepting the order. If you notice that the saved preparation time is inaccurate, please contact the customer to notify them about the delay.

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