I am not getting cash requests

If you are not getting cash requests: 

Check your balance

When your balance reaches a certain negative amount, you have to decrease your debt to start getting cash orders again. 

You can reduce your debt by:

  • Completing cash pick up orders (i.e. pay at the restaurant)
  • Pay the outstanding balance owed to Bolt.

Adjust your cash amount

If you previously reported a cash shortage, you may not be getting cash requests. Please adjust your cash balance to start receiving requests:

  • Open the Menu
  • Tap All deliveries
  • Select the Cash block then enter the amount of cash/money you have
  • Click the Submit button.

If you have any questions about this, please contact Support through the app for help.

Note: If you're unable to add a decimal number in the collected cash amount field, open Extra settings and untick the Use numeric keyboard for cash input box. This will allow you to switch from a numeric keypad to a standard keyboard for cash-related input.

Request in seconds, ride in minutes.

Available for iOS and Android devices.
Request in seconds, ride in minutes.