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Paying Your Commission
Bolt collects commission in all markets where we operate.
In Kenya, we charge a commission rate of 18% on every trip price.
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Important Information about Commission
Commission applies to both cash and card trips.
Commission does not apply to tips, bonuses, toll fees, cancellation fees, or booking fees
Commission will be calculated automatically and reflect directly in your app.
Failure to pay commission will results in your cash trip option being temporarily suspended due to debt.
You can ONLY take card trips meanwhile.
Pay to Bolt using MPESA
Pay commission directly from the comfort of your home using MPESA.
View balance
Click on balance
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Click pay to bolt.
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View Payment details and select M-PESA
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Key in mobile number
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Send prompt
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Pay
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Processing
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VAT on Commission
As required by National Transport and Safety Authority (NTSA) regulations, Bolt will be introducing VAT on ride-hailing services.
For queries on this and more contact us: kenya@bolt.eu.
Important FAQs about VAT charged on Commission
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How long does it take to acquire a driver's license?Online renewal of a driver's license is immediate once you pay.
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What is the penalty for driving without a licence?This is a minimum requirement for you to drive with Bolt. New drivers must also acquire a driver's license in order to register to become a Bolt Driver. From a legal standpoint, you could face a fine of up to KES 20,000 or imprisonment for a term of up to 3 months for the first conviction, and a fine of up to KES 30,000 or imprisonment for a term of up to 6 months or both for subsequent convictions.
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What do I need to do when my DL is lost, defaced or mutilated?When this happens, you will have to apply for a new smart licence on the NTSA TIMS Portal as follows: 1. Log into TIMS NTSA Portal 2. Select driving licence 3. Select "Apply for smart driving licence" 4. Fill in the required details 5. Pay the required fee and visit the NTSA Office with your invoice and passport photo. 6. Pick your driving licence at the prescribed time.
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How do I upload an image of my new DL onto my Bolt profile?
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