About Bolt

Bolt is shaping a future where cities are built for people, not cars. What started as an ambitious project of a 19-year-old in 2013 has grown into a global mobility platform used by more than 200 million customers and 4.5 million driver and courier partners across 50 countries.

From ride-hailing and food delivery to scooters, e-bikes, and car-sharing, Bolt helps people move through cities every day. Small, autonomous teams drive this work, combining the speed and ownership of a startup with the scale of a global technology company backed by more than €1bn in funding.

And we're just getting started.

Why join Bolt?

Build the future of mobility and help transform how people live and move in cities.
Tackle challenges at scale that span technology, operations, regulation, and growth.
Take real ownership early. Small, lean teams mean your decisions matter from day one, and you'll learn fast alongside some of the best people in the industry.
Join one of Europe's leading technology companies, backed by world-class investors including Sequoia.

About the role

The Merchant Growth Manager will shape and execute growth strategies for key Grocery & Retail partners, with a strong focus on same-store demand, performance improvement, and merchant engagement. This person will work closely with Leadership, Account Management, Country Operations, Commercial, Marketing, Product, and Support teams to drive initiatives from idea to execution.

It is a hands-on role for someone who combines strategic thinking, commercial acumen, and strong execution skills to deliver measurable impact at scale. This role can be based in Tallinn or Warsaw.

Main tasks and responsibilities

Own and drive the Merchant Growth strategy, identifying and scaling initiatives that improve merchant performance and revenue.
Lead key growth levers and merchant lifecycle initiatives, including campaign execution, rollout, and adoption of solutions such as Smart Promotions.
Design and standardise SOPs and processes that support merchant participation in lifecycle marketing campaigns.
Build dashboards and track the performance of growth initiatives, ensuring clear visibility of key metrics and outcomes.
Analyse core growth KPIs such as same-store demand, adoption, conversion, and ROI, and turn insights into actionable plans.
Partner cross-functionally with teams across the business to align on priorities, execute initiatives, and support sustainable merchant growth.

About you

You have solid experience in strategy, operations, or growth roles within e-commerce, digital marketplaces, or similarly data-driven businesses.
You have strong critical thinking and problem-solving skills, and can turn data and hypotheses into clear strategic recommendations.
You have experience analysing performance, running or interpreting experiments / A/B tests, and using data to guide decisions.
You have strong skills in data visualisation and storytelling, ideally with tools such as Looker, and are confident working with Excel or Google Sheets.
You have a proactive ownership mindset and are comfortable driving work independently in a fast-paced environment.
You have strong collaboration and stakeholder management skills, with the ability to work effectively across multiple teams.

Why you’ll love it here

Accelerate your professional growth with unique career opportunities.
Enjoy a rewarding salary and stock options, knowing that as Bolt succeeds, so do you.
Take care of your physical and mental health with our wellness perks.
Celebrate 5 years at Bolt with a 1-month paid sabbatical to recharge.
Connect with colleagues at annual company events and smaller team gatherings.
Balance flexibility and in-person collaboration with our hybrid model, including at least 12 monthly in-office days.

Some perks may differ depending on your location and role.

At Bolt, using AI daily is a baseline expectation for everyone. If there’s a faster, smarter way to do your work, we expect you to find it. You’re still responsible for the output, so the standard stays high when using AI tools.

Experience is great, but what we really look for is drive, intelligence, and integrity. So even if you don’t tick every box, please consider applying!

Everyone is welcome

Bolt is an equal opportunity employer. We are committed to building a diverse and inclusive workplace where all qualified applicants are considered for employment without regard to race, colour, nationality, religion, gender or gender identity, sexual orientation, age, or disability.

We welcome applications from all backgrounds and are happy to make reasonable accommodations throughout our hiring process. If you require any adjustments, please let us know.