Global Operations

Operating across more than 50 countries requires systems that scale. Global teams build the programmes, partnerships, tools, and standards that help markets grow, launch new services, and deliver a consistent experience across the Bolt platform.

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Open roles in Global Operations

Role
Team
Location

As the Commercial Excellence Manager - Sales, you will be responsible for defining and scaling how we drive acquisition performance across Bolt Food. Your core mandate is to improve productivity per Sales FTE by owning how new hires ramp and how commercial execution is standardised across the organisation. The primary focus of this role is the first 90 days of the sales lifecycle, ensuring that every hire converts leads efficiently and reaches full productivity as quickly as possible. You will build structured onboarding, lead-based ramp models, and execution frameworks that translate hiring into measurable output. You will drive impact on key commercial KPIs such as time to first revenue, conversion rates, and share of reps reaching full productivity across 15+ markets. In this role you will partner closely with regional leadership to identify performance gaps across the sales funnel and implement scalable solutions that improve conversion and consistency. You will define the systems and standards, while Sales Managers remain accountable for performance outcomes.
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As FP&A Business Partner for Unit Economics & Efficiency, you will be the dedicated finance partner to Bolt Micromobility's operations and market teams on the core drivers of profitability. This is an execution-focused, operationally embedded role where you will translate operational performance into financial insight, quantify the value of efficiency improvements, and help ensure cost and productivity decisions are grounded in rigorous analysis.
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As Global Head of Enterprise (Sales & Account Management), you will lead Bolt Food & Delivery’s most strategic merchant relationships globally. This includes full ownership of national and international chains across 17 countries, managing partnerships at global, group and country level, and ensuring we maximise long-term commercial value while increasing partner sales. You will define the enterprise strategy, lead high-impact commercial negotiations, and shape joint business plans with our top partners. You’ll work closely with Product, Merchant Operations, Marketing, Finance, Legal and local market teams to unlock scalable solutions, improve partner performance and ensure profitable, durable partnerships. This role is ideal for a commercially sharp, structured leader who can operate at both strategic and hands-on levels, navigate complexity across multiple markets, and build strong senior relationships internally and externally. You will play a key role in developing a high-performance Enterprise function and setting the bar for how we work with our largest partners worldwide.
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Drive and close high-value international partnerships with enterprise grocers and retailers, owning the full deal lifecycle and enabling multi-market growth for Bolt.
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The Driver Engagement Group Domain Manager is a recognised expert and leader within their domain, owning the strategy and performance of everything that keeps drivers active, satisfied, and loyal on the Bolt platform - from marketplace quality and ratings, to utilisation and OH growth. They set the strategic direction, prioritise high-ROI programmes, and ensure successful execution across central and local teams. They act as the single-threaded owner of the domain's primary metrics, championing a culture of continuous improvement among ambiguity.
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The Driver Engagement Group Domain Manager is a recognised expert and leader within their domain, owning the strategy and performance of everything that keeps drivers active, satisfied, and loyal on the Bolt platform - from marketplace quality and ratings, to utilisation and OH growth. They set the strategic direction, prioritise high-ROI programmes, and ensure successful execution across central and local teams. They act as the single-threaded owner of the domain's primary metrics, championing a culture of continuous improvement among ambiguity.
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This role sits at the heart of Bolt's growth engine. As Head of Execution, you'll lead complex, cross-border transactions that expand our Rides vertical — from vehicle financing and captive structures to strategic partnerships and electrification projects across EMEA, Asia, and the Americas.
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We're looking for an experienced Key Account Manager to join Bolt Food in Tallinn, Estonia. Build strong merchant relationships and drive exceptional performance & growth.
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Own the operational excellence of non-standard categories, support category expansion and operations while we scale our portfolio across multiple markets (e.g. scale the launch of Wait&Save, Priority, XL, Premium, Little Bolt, Bolt Send, Shuttle, Guardian, etc.) Translate business needs into clear processes and playbooks, partner with Local Ops and cross functional teams, and drive measurable improvements in reliability, adoption and unit economics. This is a great opportunity for anyone keen to strengthen their fundamentals in category management, market launch operations, and data-driven decision making.
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As a Senior Data Analyst in the Central Operations Analytics team, you sit between business stakeholders and the data repo - translating operational questions into accurate, documented datasets and Looker explores that analysts and operators can self-serve. You own everything between marts/facts and the BI layer, and are a sparring partner to the operations analysts and business teams across Rides, Delivery, and wider verticals.
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Meet our teams

Our teams

Rides

Rides Operations teams help scale ride-hailing across all markets. They document best practices, create playbooks, support local execution, gather market feedback, and monitor key supply metrics. The team also leads global programmes covering fleet management, vehicle financing, category growth, electrification, and driver partner engagement.
Rides
Micromobility
Delivery
Bolt for Business
Bolt Drive

Hear from our people

Read what some of our team have to say about creating simple, useful solutions that solve complex challenges and improve how millions move and live.

Natasha Malik
Head of Fleet Operations

Natasha Malik

“I will always remember the vibrant energy I felt when I walked into the Bolt offices — it was like nothing I've ever experienced before in a workplace. I have the pleasure of working in a collaborative environment where everyone is incredibly smart, fun, and generous with their knowledge.”

Sarra Eddahiri
Head of Safety

Sarra Eddahiri

“Working at Bolt has been nothing short of exceptional. The energy, ambition, and entrepreneurial mindset empower people to move fast, take ownership, and make a meaningful impact. The opportunity to help shape the future of the business is what makes it such a rewarding place to work.”

Three steps towards your future

If you're ready to do the best work of your career, follow our 3-step process.

Step 1.

Application

Find a role that interests you and submit your application. Our positions remain open until we find the right candidate.
Step 1 apply
Step 2 Interviews and a home task
Step 3 Decision

Relocation

Our dedicated relocation team will support you and your family during the relocation process, handling all necessary immigration steps and helping you settle into life in your destination country.

What you can expect

Relocation package

  • Transport to the country of employment.
  • Temporary accommodation for 1 month.
  • The first month's rent and broker fee for your permanent residence.
  • Government fees for necessary documents (visa, residence permit, etc.)
  • Additional budget for the shipping of personal belongings.
  • We can also help if you intend to relocate with pets.
Relocation package

Relocation process

  • You'll have a personal relocation specialist to help with visas, permits, and other necessary documents.
  • You can choose the most suitable flights for you and your family.
  • We'll book the temporary accommodation of your choice for you.
  • Pack your bags and head to the airport!
Relocation package

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