Head of Regional Accounts & Commercial Strategy
We are looking for an experienced Head of Regional Accounts & Commercial Strategy to oversee and drive the performance of our Bolt Food Account Management teams across multiple countries.
Location: Tallinn, EstoniaView all roles
About the role
As the Head of Regional Accounts & Commercial Strategy, you will oversee regional commercial strategy, workforce productivity, and the growth of merchant partnerships across multiple countries
What you can expect
Main tasks and responsibilities:
Build and Lead Top Teams: Develop high-performing Account Management teams across multiple countries by partnering with recruitment, coaching team leads, and mentoring Account Managers to excel and grow their careers
Drive Strategic Growth: Own and tailor the go-to-market strategy for your region, ensuring effective portfolio management, market segmentation, and alignment with global initiatives to address local market needs
Maximise Merchant Success: Craft retention strategies to minimise churn, empower teams to drive revenue growth through upselling and cross-selling, and negotiate impactful partnerships with prominent global merchants
Foster Innovation: Identify untapped opportunities, spearhead entrepreneurial projects, and execute innovative initiatives to accelerate growth and deliver exceptional value
Optimise Performance Metrics: Set ambitious KPIs, track and monitor team performance, and provide actionable insights and updates to leadership to ensure consistent overachievement
Streamline Operations: Eliminate inefficiencies by resolving process and workflow barriers, enhancing workforce productivity, and ensuring teams operate at peak efficiency
What we expect
About you:
Experience is great, but what we really look for is drive, intelligence, and integrity. So even if you don’t tick every box, please consider applying!
You have 5+ years of senior leadership experience in Account Management or managing Account Management teams, preferably in a global or regional environment
You possess the proven ability to deliver results through driving revenue growth, improving retention, and optimising performance metrics
You bring experience in managing cross-functional and geographically distributed teams, fostering collaboration and alignment across markets
You have exceptional communication skills, with the ability to influence stakeholders and align central and local priorities
You built expertise in setting and managing KPIs, as well as utilising data insights to drive decision-making and team performance
You have strong revenue operations experience, with significant focus on cross-selling, upselling and driving clients to grow their business
Apply now and join us to make cities for people, not cars.
Become part of our Business Operations team
Why you’ll love it here:
Play a direct role in shaping the future of mobility.
Impact millions of customers and partners in 600+ cities across 50+ countries.
Work in fast-moving autonomous teams with some of the smartest people in the world.
Accelerate your professional growth with unique career opportunities.
Get a rewarding salary and stock option package that lets you focus on doing your best work.
Enjoy the flexibility of working in a hybrid mode with a minimum of 2 days in the office each week to foster strong connections and teamwork.
Take care of your physical and mental health with our wellness perks.
*Some perks may differ depending on your location.About us
We believe in creating an inclusive environment where everyone is welcome, regardless of race, colour, religion, gender identity, sexual orientation, age, or disability.Our ultimate goal is to make cities for people, not cars, and we need your help to achieve this mission!
