Account Manager
Bolt Food is looking for a passionate Account Manager to drive our business, developing, managing and growing our partner restaurants in Estonia.
Location: Tallinn, EstoniaView all roles
About the role
As an Account Manager, you will have a clear understanding of our key business goals and actively manage our partners to generate long-term value for them and the platform.
In addition, you also have to be a strong team player and willing to do things outside of the day-to-day work activities - driving local execution of our global projects through collaboration with the Account Management team in managing business priorities.
What you can expect
Main tasks and responsibilities:
Supervising the growth of the market by improving our operations with our most important providers.
Managing and expanding relationships with existing restaurants and proactively identify further new business opportunities while ensuring our most important accounts have strong operational KPIs.
Ensuring that all campaign processes are in place at a city level and proactively improving overall monthly campaign performance.
Creating account plans to grow volumes from existing clients. Replying to client queries, replying to emails, calls, and solving their challenges.
Being both data-sensitive and sales-minded in order to prepare monthly reports to all our accounts. Working with both Restaurant Operations and Sales Managers to ensure that every important provider that goes online in the platform meets our quality standards.
Renegotiating the contract's conditions, such as commission rates and campaign plans, with restaurants on a monthly basis and working with cross-functional departments to drive business growth (Campaigns, Restaurant Operations, Sales, Customer Service, Courier).
What we expect
About you:
Experience is great, but we also look for drive, intelligence, and integrity. So, even if you don’t tick every box, please consider applying!
You have at least 3 years of experience in Account Management, Consulting, Business Development, or a related field.
You're proficient in Estonian and English. Russian language skills are a plus!
You can build professional relationships with business partners using your listening, negotiation and persuasion skills.
You’ve demonstrated your ability to meet critical metrics and revenue goals while ensuring successful client results.
You have a data-driven, analytical mindset and can efficiently leverage diverse tools to tackle complex challenges.
You’re interested in new technologies and food tech and feel comfortable managing multiple projects and processes simultaneously while communicating effectively with multiple stakeholders.
Apply now and join us to make cities for people, not cars.
Become part of our Business Operations team
Why you’ll love it here:
Play a direct role in shaping the future of mobility.
Impact millions of customers and partners in 600+ cities across 50+ countries.
Work in fast-moving autonomous teams with some of the smartest people in the world.
Accelerate your professional growth with unique career opportunities.
Get a rewarding salary and stock option package that lets you focus on doing your best work.
Enjoy the flexibility of working in a hybrid mode with a minimum of 2 days in the office each week to foster strong connections and teamwork.
Take care of your physical and mental health with our wellness perks.
*Some perks may differ depending on your location.About us
We believe in creating an inclusive environment where everyone is welcome, regardless of race, colour, religion, gender identity, sexual orientation, age, or disability.Our ultimate goal is to make cities for people, not cars, and we need your help to achieve this mission!
