Operations Intern
We are seeking a customer-focused and detail-oriented Operations Intern to support our Ride-Hailing operations in Netherlands. As an Operations Intern, you will play a crucial role in the daily functions that impact supply growth and compliance.This is a full-time internship opportunity, offering a monthly compensation of €800. You’ll be joining us on-site at our Amsterdam, Netherlands office — a great environment for learning, teamwork, and fast-paced collaboration.Location: Amsterdam, Netherlands
Main tasks and responsibilities:
Own key operational workflows across all of Bolt's business operations in the Netherlands.
Monitor and analyze performance metrics (e.g., supply health, engagement, activation) to find bottlenecks and propose improvements.
Contribute to local growth initiatives that boost driver supply, reliability, and satisfaction.
Collaborate with Central Operations, Product, Commerce, and Customer Support to improve tools, processes, and communication.
Test and optimize new processes, helping us find smarter, faster ways to operate.
Investigate and solve driver issues across email, chat, and in-person interactions, ensuring empathy and speed in every response.
About you:
You’re a student in Business, Economics, Operations, Data Analytics, or a related field.
You have strong analytical skills and enjoy finding trends and insights in data.
You’re curious and proactive, not afraid to challenge how things are done.
You communicate clearly in English and enjoy working with people.
You’re available 4–5 days per week for at least 5–6 months in Amsterdam.
At Bolt, using AI daily is a baseline expectation for everyone. If there’s a faster, smarter way to do your work, we expect you to find it. You’re still responsible for the output, so the standard stays high when using AI tools.
Experience is valuable, but what we really look for is drive, intelligence, and integrity — so if you don’t tick every box, apply anyway.
Apply now and join us to make cities for people, not cars.
Become part of our Business Operations team
*Some perks may differ depending on your location.
Why you’ll love it here:
Our teams work on local and global processes in over 50 countries. We build partnerships, launch cities, onboard new restaurants, enable 200+ million people to commute, and ensure millions of partners can earn an income on their terms.
Work on real-life projects and gain hands-on experience.
Play a direct role in shaping the future of mobility.
Work in fast-moving autonomous teams with some of the smartest people in the world.
Accelerate your professional growth.
Enjoy various team events to get to know your colleagues.
About us
With over 200 million customers in 50+ countries, Bolt is one of the fastest-growing tech companies in Europe and Africa. And it's all thanks to our people.
We believe in creating an inclusive environment where everyone is welcome, regardless of race, colour, religion, gender identity, sexual orientation, age, or disability.
Our ultimate goal is to make cities for people, not cars, and we need your help to achieve this mission!
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