Operations Coordinator
We are looking for a motivated Operations Coordinator to support day-to-day store operations in Tallinn. This is a great opportunity for early-career professionals or fresh graduates who want to build hands-on experience in operations and logistics.Location: Tallinn, Estonia
About the role
In this role, you will support operational processes across one or two stores, help ensure SOP compliance, work closely with store teams, and collaborate with internal stakeholders to keep operations running smoothly while learning on the job.
Main tasks and responsibilities:
Responsible for SOP compliance, implementation, and auditing across food safety, health & safety, and store processes (picking & packing, goods acceptance & returns, quality and expiry checks, inventories, etc.)
Train, oversee, and support store staff, ensuring high operational standards
Own shift planning in accordance with budget and operational needs
Manage supplier invoices and returns
Act as the direct point of contact with Supply Chain, Commercial, and other Bolt teams for store-related topics requiring quick responses
Ensure operations continuity while owning one or two stores, with flexibility to work outside standard hours when needed (standard schedule 9–18h)
About you:
Availability to work across different stores according to business needs, including outside normal working hours and covering last-minute urgencies
Previous relevant experience in operations management, supply chain/warehouse management, retail, business development, or a related industry
Proven track record of achieving quality metrics and operational targets by improving operational processes and frameworks
Strong analytical skills with the ability to interpret and present data to support decision-making
Ownership mindset: proactive problem solver, organized, reliable, and able to handle stress well
Language proficiency in English (C2 level), Estonian (B2 level), and Russian language skills are considered an advantage, with the ability to work effectively with diverse stakeholders
At Bolt, using AI daily is a baseline expectation for everyone. If there’s a faster, smarter way to do your work, we expect you to find it. You’re still responsible for the output, so the standard stays high when using AI tools.
Experience is valuable, but what we really look for is drive, intelligence, and integrity — so if you don’t tick every box, apply anyway.
Apply now and join us to make cities for people, not cars.
Become part of our Business Operations team
*Some perks may differ depending on your location.
Why you’ll love it here:
Our teams work on local and global processes in over 50 countries. We build partnerships, launch cities, onboard new restaurants, enable 200+ million people to commute, and ensure millions of partners can earn an income on their terms.
Play a direct role in shaping the future of mobility.
Impact millions of customers and partners in 600+ cities across 50+ countries.
Work in fast-moving autonomous teams with some of the smartest people in the world.
Accelerate your professional growth with unique career opportunities.
Get a rewarding salary and stock option package that lets you focus on doing your best work.
Enjoy the flexibility of working in a hybrid mode with a minimum of 3 days in the office each week to foster strong connections and teamwork.
About us
With over 200 million customers in 50+ countries, Bolt is one of the fastest-growing tech companies in Europe and Africa. And it's all thanks to our people.
We believe in creating an inclusive environment where everyone is welcome, regardless of race, colour, religion, gender identity, sexual orientation, age, or disability.
Our ultimate goal is to make cities for people, not cars, and we need your help to achieve this mission!
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