Marketing

Every new customer and order at Bolt can trigger an operational decision: a refund, a document check, an account review, a ruling in a dispute. Our teams already use AI on top of existing processes to make them faster and more accurate. Many of those processes need a redesign from the ground up, and a design that gets better with every decision it makes. You start with customer support for all users, then move to document verification & fraud detection. After that, any process with high decision volume and a recorded outcome is in scope. You are hands-on. You ship the product and own the result.

As a Data Analytics Manager in the Delivery Marketing team, you'll lead a small team of analysts (2 to 4 people) and be responsible for making sure we're making the best decisions across our Delivery business. This is a player-coach role: part hands-on analysis, part people leadership. You'll measure the impact of marketing initiatives across channels and markets, identify the tactics with the highest incremental performance, and recommend how our global and local teams should spend their time and budgets across dozens of countries. You'll also act as a strategic thought partner to senior marketing leadership, helping shape new initiatives and guiding strategy and budget decisions, working closely with marketing and central management teams, plus industry partners like Google, Meta, and TikTok.

As a Lead Data Analyst in our Marketing Technology team, you’ll own the analytical and methodological backbone of Bolt’s Lifecycle Marketing (LCM) domain — designing the measurement, experimentation, personalisation engine and causal inference frameworks that shape how we engage millions of customers across the Rider, Driver, Eater, Rentals, and Business verticals. Wondered what if your campaigns didn't just react to user behavior, but actually knew your users? We're building Bolt's user memory layer for Lifecycle Marketing: a system that extracts, curates, and reasons over customer knowledge to power next-generation engagement and retention. That means turning raw, noisy behavioral signals into durable, high-quality representations of what users want, need, and care about their preferences, intents, and life moments and using them in real time to deliver the right message, to the right person, at the right time You won’t be implementing someone else’s framework — you’ll be defining the methodology and building measurement infrastructure and self-serve tooling that scale across 50+ markets. You’ll partner closely with the Director of LCM, vertical Heads, and technical teams across Data Platform, Analytics Engineering, and Martech Engineering as the leading and owning individual contributor for this framework.

As Performance Marketing Specialist, you run user acquisition campaigns across an allocated set of markets for one of Bolt's business verticals (Rider, Delivery, Food). You execute and optimise across the major paid platforms (Google, Meta, TikTok, ASA), keep budget pacing on track, run experiments and feed insights back into the wider strategy. You operate with growing autonomy in day-to-day campaign management while being supported by your manager and Senior Specialists on bigger strategic calls. You'll also be the go-to person for ad-hoc and service-desk requests from the wider business, making sure those land cleanly without disrupting your vertical's core performance.

Thailand’s PR Manager will leverage strong local media relations to implement the PR strategy and heavily support ongoing projects in the country. We’re looking for someone with a long-term strategic approach to PR who can build Bolt’s narrative, help elevate the brand, and raise awareness of our ride-hailing and business lines.

Bolt Ads operates across two verticals, Merchant Ads and Brand Ads, and every strategic decision, from country prioritisation to pricing models, depends on rigorous analysis that turns commercial ambiguity into clear action. You won't just produce insights; you'll drive the decisions and execution that follow. This means owning revenue forecasting, setting targets across markets, identifying opportunities before anyone asks, and being the go-to analytical partner for commercial and technical stakeholders alike.

As a Senior Data Analyst in the Global Marketing team, you’ll be responsible for making sure we’re making the best decisions. You'll work closely with our teams to measure the impact of millions of advertising euros and billions of marketing communication touchpoints, to identify tactics and strategies that have the highest incremental performance, and to recommend to our global and local teams serving the 30+ countries the best ways to spend their time and budgets. We're looking for someone who proactively identifies problems before they're assigned, owns the analytical agenda end-to-end, and brings structure and direction to the teams they work with. You'll need the confidence to productively challenge senior stakeholders to set priorities, not just respond to them. In your job, you'll be working closely with our marketing and business management teams as well as our industry partners (Google, Meta, TikTok, etc.)

As a Senior Lifecycle Marketing Specialist, you'll help expand our lifecycle marketing strategy by building email, SMS, in-app, and push campaigns that engage users across Delivery. Working closely with Marketing, Expansion, PR, and Product teams, you'll drive activation and retention through smart automation and optimization. This role suits someone with strong communication skills, an analytical mindset, and hands-on experience with lifecycle communications.

About the role We’re looking for a Senior Performance Marketing Specialist to take the wheel of our rider acquisition strategy in select markets. In this role, you’re not just managing campaigns—you’re owning the performance marketing results in both new and established markets. You’ll have the autonomy to test bold ideas, own budget allocation, optimise across our core channels, and set the standard for what "good" looks like at Bolt - both in terms of channel setup and growth scaling.

As a Senior Strategic Partnerships Manager, you will own and lead the full lifecycle of Bolt’s most strategically important external relationships. Operating across EMEA and beyond, you will manage a portfolio of high-impact partners—including global industry leaders such as Mastercard, Google, and Apple—driving revenue growth, distribution, and user acquisition.