Ride safe with Bolt
Your safety is our priority. Find out what we do to ensure your Bolt scooter rides are safe and learn some top scooter safety tips! With 1 incident per 80,000 km, Bolt is one of the safest scooter operators in the world.
See how Bolt’s safety metrics compare to industry averages and learn about the new safety features that we have launched.
Scooter School
Complete our short lessons to learn about traffic rules and get safe riding suggestions.
Pre-ride training
Where are the brakes? The accelerator? The bell? All will be explained in your pre-ride training.
Beginner mode
We limit your scooter’s speed to 15 km/h, so that your first 5 rides are slow and steady.
Learn how to ride a scooter safely
General scooter safety rules
Wear a helmet
We advise bringing a helmet with you and wearing it while riding.
Stay alert
Check for traffic around you and start off slowly.
Don’t drink and ride
Never ride scooters while drunk or intoxicated.
Respect traffic rules
Follow all street signs while riding a scooter. Respect other commuters.
Don’t ride on pavements
Do not ride on pavements, use bike lanes when possible. Give way to pedestrians.
One person per scooter
Do not put yourself and your friends in unnecessary danger. Always ride alone!
Park your scooter near bike racks or in designated scooter drop zones.
Don’t block & clutter
Avoid blocking pavements, bus stops, and cluttering scooters on bike racks.
Line it up
Park your scooter next to other scooters. Always use the kickstand.
Noticed a problem? Let us know!
Noticed a badly parked scooter or a rider who doesn’t follow safe riding rules? Report the issue and we’ll do our best to solve it.