Support
For Riders
For Riders
About Bolt
Bolt public API
Where can I find Bolt offices?
Where does Bolt operate?
Account and data
Changing the language of marketing messages
Delete my Bolt data
Delete my account
I want to edit my personal information
See all articles
App and features
Bolt categories in my city
Downloading the Bolt app
Giving product feedback
How to cancel a ride
See all articles
Bolt Drive
Connecting a phone via Apple CarPlay and Android Auto
How to get started with Bolt Drive
I can't start the engine
I have a verification issue
See all articles
Bolt E-bikes
E-bike is parked badly
E-bikes are not available
Giving e-bike feedback
How much does using an e-bike cost?
See all articles
Bolt Scooters
Giving scooter feedback
How much does using a scooter cost?
How to finish a scooter ride
How to start a scooter ride
See all articles
Payments and pricing
Driver asked cash for in-app payment trip
How to use the business payment method
I can't find my receipt
I want to report unknown charges
See all articles
Using Bolt
Estimated time of arrival
How to contact my driver
How to leave a rating
I felt unsafe using Bolt
See all articles
Request in seconds, ride in minutes.
Available for iOS and Android devices.
Get the app