Apr 27, 2023
Our new group rides feature will be gradually rolled out across most of our markets and allow users to reserve up to 4 Bolt e-scooters or e-bikes using a single profile so groups can ride together safely.
Read on to learn why we launched it and how to use it.
Tandem riding remains a pressing safety issue in the scooter industry and is a frequent cause of scooter accidents.
That’s why, from 2022, we’ve gradually rolled out a tandem riding detection feature that raises awareness of the dangers of this kind of riding.
But our customers rightly pointed out that another way to avoid tandem riding would be by letting users unlock several scooters with one account. And we listened!
With this new feature, we’d like to prevent tandem riding, improve the user experience, and promote more sustainable transportation options for short-distance trips.
When it comes to short distances, a lack of public transport options and not having the Bolt app can leave many people with few alternatives.
But by allowing one user to unlock several e-scooters or e-bikes, we’re helping our users reach their destination together more sustainably without using a private car or ride-hailing service.
Our group rides feature also addresses the first/last mile problem, encouraging users to get to a public transport stop fast and affordably — increasing public transport use as a result.
Group rides are fun, but we’d like to remind our users about the importance of safety. To stay safe while riding a scooter, check our ABCs of scooting or visit The Bolt Scooter School.
And when it comes to group rides, some additional rules apply:
The app profile owner can also turn on Beginner Mode for each rider, which limits the vehicle speed to 15 km/h.
Beginner Mode is part of our Safety Toolkit feature that also includes the following elements:
Once you’re ready to explore the city with your friends, find a scooter or e-bike for each of you.
Then, the holder of the Bolt app account can unlock the vehicles.
Once the scooters or e-bikes are unlocked, the account owner will see in-app information about each vehicle separately and can manage every ride.
Plus, relevant notifications will be triggered if parking or tandem riding issues occur.
Image 1. Group ride screen views
After the ride, the account owner finishes the ride for each vehicle separately — following the same procedure as usual.
It’s easy, convenient, and safe!
So, the next time you’re with friends, try our new group rides feature to move together safely!
