Let’s make cities for people, not cars.

Bolt is shaping a future where cities are built for people, not cars. What started as an ambitious project of a 19-year-old in 2013 has grown into a global mobility platform used by more than 200 million customers and 4.5 million driver and courier partners across 50 countries.

We're looking for an experienced and driven B2B Senior Country Sales Manager to lead Bolt for Business in Warsaw, Poland. In this role, you'll take full ownership of growing our B2B presence in the market — leading and scaling the sales team, shaping go-to-market strategies, and closing impactful deals that fuel our next stage of growth. As a B2B Senior Country Sales Manager, you'll lead the Bolt for Business team in Warsaw, Poland. We're looking for a senior sales leader who has a proven track record of scaling B2B teams, developing managers, and delivering outstanding results in fast-paced, high-growth environments. You're someone who leads with confidence, coaches with purpose, and thrives on the challenge of building something meaningful. If you're ambitious, strategic, and ready to take full ownership of a market — this role offers real impact, significant growth potential, and the opportunity to shape the future of Bolt for Business in Poland.

You'll be the enterprise expert for Bolt for Business globally; identifying, engaging, closing, and onboarding new clients, then working closely with them to grow revenue over time. Rather than focusing on volume, you'll carry a focused target list, where it'll be how well you know the people on the other side of the table that closes the deal. You'll build detailed account maps, track organisational changes, attend the right events, and cultivate relationships across procurement, finance, travel management, and the C-suite, so that when the moment arrives, you're already trusted. Closing a handful of transformational deals a year is the goal, and the quality of your preparation is what makes that possible. You'll work across functions, alongside Strategic Partnerships, Solutions, Tender Management, and GTM to bring the full weight of Bolt to bear on complex, multi-stakeholder deals. But ultimately, the relationship is yours to own.

We’re looking for a senior legal/compliance professional to be part of our Commerce Compliance team. In this role you would be taking proactive global ownership of regulatory compliance of Bolt’s payments platform, ensuring second line compliance across EEA, and alignment with financial services licensing regulation in our 45+ countries globally. This is a hands-on role for a knowledgeable legal expert to manage compliance projects, external counsels and internal stakeholders. As part of Bolt’s payments team you would be providing strategic and daily support to the whole company from a financial services regulation point of view.

As Country Sales Manager for Bolt Business, you’ll drive the team's sales success. You’ll ensure the team meets its targets, identify new growth opportunities, build strong client relationships, and closely monitor market trends and changes that may impact the business. Additionally, you will manage and optimise the existing portfolio, focusing on increasing value through upselling, cross-selling, and enhancing customer retention strategies. The position requires ambition, drive, and confidence. It offers an exciting opportunity for growth and impact within a fast-paced environment. It’ll be a perfect match for you if you’re a proactive individual with a passion for driving business growth and a proven track record in high-growth B2B sales management.

As Country Sales Manager, you’ll drive the team's sales success. You’ll ensure the team meets its targets, identify new growth opportunities, build strong client relationships, and closely monitor market trends and changes that may impact the business. Additionally, you will manage and optimise the existing portfolio, focusing on increasing value through upselling, cross-selling, and enhancing customer retention strategies. The position requires ambition, drive, and confidence. It offers an exciting opportunity for growth and impact within a fast-paced environment. It’ll be a perfect match for you if you’re a proactive individual with a passion for driving business growth and a proven track record in high-growth B2B sales management.

As the Courier Operations Manager in Cyprus, you will be the owner of courier operations end-to-end — from process design to team development, execution, and performance management. You’ll start by managing a highly technical Courier Operations Specialist and gradually expand the team by identifying skill gaps and hiring accordingly. We’re seeking someone who can seamlessly switch between deep analytical problem-solving and on-the-ground leadership. You must be comfortable speaking with couriers, analysing their performance data, and building robust supply models to improve efficiency and earnings. Expected travel to key operational zones in Cyprus will be required — you should be excited to spend time with couriers in the field, not just behind a laptop.

Bolt is shaping a future where cities are built for people, not cars. What started as an ambitious project of a 19-year-old in 2013 has grown into a global mobility platform used by more than 200 million customers and 4.5 million driver and courier partners across 50 countries.

Bolt is shaping a future where cities are built for people, not cars. What started as an ambitious project of a 19-year-old in 2013 has grown into a global mobility platform used by more than 200 million customers and 4.5 million driver and courier partners across 50 countries.

As an in-house Customer Support Specialist, you will serve as the benchmark for quality and high-stakes case handling across Bolt's Africa operations. In this multi-skilled role, you will independently investigate severe safety incidents, handle sensitive public social media escalations, and manage complex Bolt for Business and B2G support cases. Working across Safety, Social Media, and Corporate accounts, you will use sound judgment and empathy to make defensible decisions under pressure, set the standard for team calibration, and support peers. Bolt ensures you are backed by a supportive team culture, complete with regular well-being checks and peer resources to help you succeed in this high-impact seat. *Please note that this is a fixed-term contract for 6 months

As an in-house CS Operations Specialist, you will serve as the benchmark for quality and high-stakes case handling across Bolt's Africa operations. In this multi-skilled role, you will independently investigate severe safety incidents, handle sensitive public social media escalations, and manage complex Bolt for Business and B2G support cases. Working across Safety, Social Media, and Corporate accounts, you will use sound judgment and empathy to make defensible decisions under pressure, set the standard for team calibration, and support peers. Bolt ensures you are backed by a supportive team culture, complete with regular well-being checks and peer resources to help you succeed in this high-impact seat.

The Customer Support Process Program Manager is responsible for designing, automating, maintaining, and continuously improving the internal support processes that enable fast, scalable, and high-quality customer service for Bolt for Business. The role translates business and policy requirements into clear operational workflows and identifies opportunities to simplify or eliminate manual work through AI and automation. It combines strategic process ownership with hands-on solution building, using workflow automation, AI tools, system integrations, and data to improve customer experience, agent efficiency, quality, and operational scalability. Working closely with Operations, Product, Engineering, Data, Policy, Quality, and Enablement, the role takes solutions from problem identification and initial prototype through testing, rollout, adoption, performance monitoring, and continuous improvement.

The Customer Support Process Program Manager is responsible for designing, automating, maintaining, and continuously improving the internal support processes that enable fast, scalable, and high-quality customer service for Bolt for Business. The role translates business and policy requirements into clear operational workflows and identifies opportunities to simplify or eliminate manual work through AI and automation. It combines strategic process ownership with hands-on solution building, using workflow automation, AI tools, system integrations, and data to improve customer experience, agent efficiency, quality, and operational scalability. Working closely with Operations, Product, Engineering, Data, Policy, Quality, and Enablement, the role takes solutions from problem identification and initial prototype through testing, rollout, adoption, performance monitoring, and continuous improvement.

We’re looking for a Customer Support Manager who combines strong people leadership, analytical thinking, and a hands-on approach to Customer Support operations. You’re someone who enjoys developing people, improving team performance, and creating an environment built on trust, accountability, and open communication. You also enjoy working with data—understanding why something is happening, identifying patterns, and using insights to make thoughtful, evidence-based decisions. Whether you’re coaching team members, managing performance, improving workflows, or resolving operational challenges, you stay organized, take initiative, and follow through on agreed actions. If you’re an experienced people manager who is analytical, proactive, comfortable navigating a fast-paced operational environment, and motivated to help both people and processes improve, this role could be a great fit for you. Please note that this position is procured by a third party representing a local partner. Bolt Group companies are not involved in the recruitment process. This is a great opportunity to lead and develop a team of Customer Support Specialists while helping improve service quality, operational efficiency, and the overall customer experience. Beyond managing daily operations, you’ll work with Customer Support metrics and operational data, identify trends and root causes, improve workflows and tools, and collaborate with local and global teams to deliver sustainable improvements. Monthly gross salary: 3,455 GEL + biannual performance-based bonuses Probation period: 6 months Hybrid work opportunity: Option to work remotely 1 day per week

Bolt is shaping a future where cities are built for people, not cars. What started as an ambitious project of a 19-year-old in 2013 has grown into a global mobility platform used by more than 200 million customers and 4.5 million driver and courier partners across 50 countries.

At Bolt, Internal Security focuses on detecting, preventing, and collaborating with relevant teams on mitigating security vulnerabilities across Bolt’s infrastructure. In addition, the Internal Security team is expected to monitor and detect anomalies in user and entity behavior and build capabilities to prevent unauthorized actions both from internal users as well as external adversaries. Bolt uses the latest technologies, which makes it necessary to understand the latest methods and tools for detection and prevention, as well as attack methods. As a Cybersecurity Engineer focusing on internal security at Bolt, you will have the opportunity to explore security on multiple tech stacks across our platforms. You'll have the possibility to find novel solutions to secure novel needs of user and entity management with support from dedicated teams.

At Bolt, Internal Security focuses on detecting, preventing, and collaborating with relevant teams on mitigating security vulnerabilities across Bolt’s infrastructure. In addition, the Internal Security team is expected to monitor and detect anomalies in user and entity behavior and build capabilities to prevent unauthorized actions both from internal users as well as external adversaries. Bolt uses the latest technologies, which makes it necessary to understand the latest methods and tools for detection and prevention, as well as attack methods. As a Cybersecurity Engineer focusing on internal security at Bolt, you will have the opportunity to explore security on multiple tech stacks across our platforms. You'll have the possibility to find novel solutions to secure novel needs of user and entity management with support from dedicated teams.

As a CS Data Analyst, you’ll transform CS data into insights that power smarter decisions, real-world impact, and make our Customer Support stronger. This role is all about turning numbers into action - automating data flows, uncovering trends, and helping our teams make data-driven decisions faster and better. You’ll collaborate across departments to build insightful dashboards, and ensure everything runs seamlessly behind the scenes. In this fast-paced environment, you’ll be the go-to expert for clean, accurate data and clear, actionable insights -driving change and making a difference.

As a Data Analytics Manager in the Delivery Marketing team, you'll lead a small team of analysts (2 to 4 people) and be responsible for making sure we're making the best decisions across our Delivery business. This is a player-coach role: part hands-on analysis, part people leadership. You'll measure the impact of marketing initiatives across channels and markets, identify the tactics with the highest incremental performance, and recommend how our global and local teams should spend their time and budgets across dozens of countries. You'll also act as a strategic thought partner to senior marketing leadership, helping shape new initiatives and guiding strategy and budget decisions, working closely with marketing and central management teams, plus industry partners like Google, Meta, and TikTok.

You'll work end-to-end on data science problems that directly influence Bolt's marketplace - with millions of customers daily across 50+ countries. Your work will range from exploratory analysis and experiment design to building, deploying, and monitoring predictive models in production. You'll identify opportunities through data, validate them through rigorous experiments, and take solutions from research to real-world impact. This is a high-ownership role embedded in a cross-functional product team: you'll partner closely with engineers, product managers, and operations to make sure insights don't stop at a slide deck.