Bolt Careers

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We are looking for an Operations Specialist to join our Rides team in Sumqayit. You will be the main link between Bolt and our Fleet partners, helping them grow, earn more and deliver the best possible service to riders. You will maximise Fleet performance through proactive outreach, expert advice and strong relationships. That means promoting earning opportunities and new features, supporting underperforming Fleets, and helping our best partners become real Bolt ambassadors. You will also keep a close eye on the quality of our Fleet portfolio, because good service for riders starts with good Fleets. This is a hands-on, high-ownership role. You will spend your time both behind a screen, analysing marketplace, supply and Fleet quality data, and out in the field, meeting Fleets in person and learning what drives their decisions. You will report to the Operations Manager and work closely with the Local Team and the Growth Analytics team.
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We are looking for an organized Operations Specialist to support our ride-hailing operations in the Netherlands. Do you enjoy making a direct impact? Read further!
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As Operations Specialist, you'll own the commercial growth engine of our German business: finding, building and scaling the partnerships, programs and pilots that make Bolt the obvious choice for riders. You'll spot opportunities most people miss, whether that's an airport partnership, a loyalty perk that changes retention, or a demand deal that unlocks a new customer segment, and turn them into initiatives with measurable impact on our marketplace. You'll bring operational ownership and analytical rigor to the role, reviewing metrics, forecasting and reporting on what's working, and drive growth through Business Development, Strategic Partnerships, Loyalty Programs, airports and venues, and cross-functional product launches that improve the rider experience.
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As an Operations Specialist, you will build strong relationships with drivers and partners, drive adoption of new features and earning opportunities, and own local projects from planning to delivery. You will work closely with the local operations team and cross-functional stakeholders to grow our supply, improve service quality and make our processes more efficient.
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Your role will have a direct and tangible impact on Bolt Food’s delivery operations, courier engagement, and marketplace performance that you can see in real time. If you’re ready to take full ownership, drive meaningful operational improvements, and shape the experience of courier-users and customers in the city this is your opportunity. You will oversee and execute local courier operations and engagement initiatives, working closely with fleet partners, cross-functional teams, and HQ stakeholders to ensure a smooth, safe, reliable, and high-quality delivery experience.
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We're looking for an analytical, commercially minded, and relationship-driven Operations Specialist to support the growth and performance of our ride-hailing marketplace. In this role, you'll work closely with fleet partners, drivers, and cross-functional teams to optimise supply, improve marketplace performance, and ensure an exceptional experience for riders and partners alike. You will play a key role in monitoring marketplace dynamics, driving fleet engagement, supporting new product adoption, and identifying opportunities to improve operational performance. This is an exciting opportunity for someone who enjoys combining data analysis with stakeholder management to deliver measurable business impact.
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You will be responsible for leading initiatives that enhance driver and fleet engagement while ensuring high operational standards across all touchpoints. This includes developing scalable processes and frameworks to improve quality, monitoring key performance metrics such as acquisition, onboarding, conversion, and engagement, and driving continuous improvement.
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We are looking for an analytical and solutions-driven Operations Specialist to use the data provided to form business insights, spot potential for development and recommend changes in the business in order to improve the quality, compliance and efficiency of driver, vehicle and fleet partner registration processes for our ride-hailing operations in Poland. You will be working closely with the Operations Manager(s) and the Driver Growth team, where your work will have a direct impact on business growth by achieving quality, compliance and vendor performance milestones and key metrics.
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We are looking for a Part-Time Customer Support Specialist in the Customer Support team for Bolt ride-hailing. Are you after a high-impact role in a fast-growing organization where you can build from scratch and scale both yourself and the business? Then this one might be for you. It’s an exciting, once-in-a-lifetime opportunity as you would work with smart people from local market and HQ, come up with scalable solutions to customer problems, and see results of your work each day. Please note that this is a part-time permanent employment opportunity. The monthly gross salary for this role is GEL 1060 , with an additional quarterly bonus. As a Part-Time Customer Support Specialist you will work in a young and energetic team. You'll have the environment and opportunities to help us improve our processes and make them even more efficient in addition to creating the best customer experience. Please note, that this position is procured by a third party representing a local partner. Bolt Group companies are not involved in the recruitment process Why join Bolt? Build the future of mobility and help transform how people live and move in cities. Tackle challenges at scale that span technology, operations, regulation, and growth. Take real ownership early. Small, lean teams mean your decisions matter from day one, and you'll learn fast alongside some of the best people in the industry. Join one of Europe's leading technology companies, backed by world-class investors including Sequoia.
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As a People Business Partner, you'll shape and execute the people strategy for the business area you support, ensuring it is closely aligned with Bolt's business priorities and wider People agenda. You'll work as a trusted adviser to senior leaders and their leadership teams, providing strategic guidance and coaching across organisational design, workforce planning, team effectiveness, talent development, performance, and engagement. By combining people data with a deep understanding of the business, you'll identify emerging needs and turn them into practical, scalable solutions. You'll also partner closely with our People Centres of Expertise and Regional People teams to bring global programmes to life, integrate business-specific insights into our People practices, and help Bolt continue scaling effectively.
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We’re looking for a People Technology Project Manager to lead the HiBob rollout and keep People Tech and Analytics delivery, vendors and roadmaps on track.
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As Performance Marketing Specialist, you run user acquisition campaigns across an allocated set of markets for one of Bolt's business verticals (Rider, Delivery, Food). You execute and optimise across the major paid platforms (Google, Meta, TikTok, ASA), keep budget pacing on track, run experiments and feed insights back into the wider strategy. You operate with growing autonomy in day-to-day campaign management while being supported by your manager and Senior Specialists on bigger strategic calls. You'll also be the go-to person for ad-hoc and service-desk requests from the wider business, making sure those land cleanly without disrupting your vertical's core performance.
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At Bolt, every ride order flows through our matching system. The quality of each allocation shapes platform-wide outcomes, affecting how quickly riders are picked up, how efficiently drivers earn, and how well we manage supply and demand across dozens of markets. We are evolving our matching stack from a heuristic-based dispatch system toward a context-aware, probability-based allocation engine powered by machine learning and reinforcement learning. As Principal Product Manager, you will own this transition end to end. You will define the roadmap, build a cross-functional pod of engineers, data scientists, and specialists, and be accountable for both the performance of the existing system and the delivery of the next generation. This is a deeply technical role that also requires clear, precise communication with senior stakeholders. You will own the interface between matching and pricing, coordinate experiment rollout across markets, and set the direction for how Bolt allocates supply at scale.
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We are looking for a PR Manager to lead public relations across Sweden, Finland, Denmark, and Iceland. In this role, you will develop and implement Bolt’s regional media strategy, coordinate media activity across the Nordics, and act as a key point of contact for the press, partners, and stakeholders.
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We're looking for a Product Manager to shape pricing for one of Europe’s largest e-scooter and e-bike fleets across hundreds of cities.
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We're looking for a Product Operations Specialist to improve billing operations across Bolt’s Commerce team, product lines and markets.
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We’re looking for a Product Operations Specialist to scale Bolt for Business across 45+ countries, enabling teams to configure products for customers.
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We're looking for a Product Operations Specialist to join our Rides Product team and help us scale how we ship, communicate, and learn from our users. You'll sit at the intersection of product, data, and operations — making sure the right information reaches the right people, processes run smoothly, and user feedback drives real product decisions. As a Product Operations Specialist on the Rides team, you'll be the operational backbone that keeps our product organisation running effectively. You'll own stakeholder communications — translating complex product developments into clear, actionable updates for everyone in the company. You'll design and improve the processes and tools (Jira, workflows, SOPs) that help product teams move faster with less friction. And you'll monitor driver and rider feedback channels to surface trends and turn raw signals into insights that shape what we build next. You'll work closely with Product Managers, Analysts, and 50+ markets, ensuring alignment across teams and keeping everyone focused on what matters.
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As Program Manager, Safety Processes & Enforcement, you'll own the translation layer between safety policy and operational execution: converting policy intent into enforcement standards, account restriction decisions and case-handling processes that Customer Support agents can apply consistently across every case and every market, supported by automation where appropriate.
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You'll work closely with the Senior Operations Manager to strengthen driver engagement, improve Trust & Safety performance, and enhance the overall driver experience across Romania. You'll own initiatives ranging from driver communications, feedback programs, community engagement, and strategic partnerships to rewards programs that increase driver satisfaction, retention, and marketplace quality. Success in this role means building an engaged driver community, improving Trust & Safety outcomes, and delivering initiatives that strengthen driver loyalty, retention, and marketplace quality.
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