Let’s make cities for people, not cars.

We are looking for a highly motivated Junior Customer Support Specialist to help us build quality-oriented service for our customers. As a Junior Customer Support Specialist you will contribute to improve the quality and speed of Bolt Food's customer support. Are you after a high-impact role in a fast-growing organisation where you can build from scratch and scale both yourself and the business? Then this one might be for you. Please note that this position is procured by a third party representing a local partner. Bolt Group companies are not involved in the recruitment process. Please note that this is a full-time contract opportunity. The monthly gross salary for this role is 1945 GEL + night shift bonuses + biannual bonuses based on performance. Probation Period: 6 Months Working Model : Hybrid Why join Bolt? Build the future of mobility and help transform how people live and move in cities. Tackle challenges at scale that span technology, operations, regulation, and growth. Take real ownership early. Small, lean teams mean your decisions matter from day one, and you'll learn fast alongside some of the best people in the industry. Join one of Europe's leading technology companies, backed by world-class investors including Sequoia.

We’re looking for a Junior Supply Operations Specialist who combines analytical thinking, strong organizational skills, and a hands-on approach to partner courier operations. You’re someone who enjoys working with people, solving operational problems, and improving processes. You also enjoy working with data - understanding why something is happening, identifying patterns, and using insights to make thoughtful, evidence-based decisions. Whether you're onboarding new partner couriers, monitoring performance metrics, resolving operational issues, or supporting partner couriers through different communication channels, you stay organized, take initiative, and enjoy turning ideas into action. If you’re motivated, detail-oriented, eager to learn, and ready to grow in a fast-paced environment, this role could be a great fit for you. Please note that this position is procured by a third party representing a local partner. Bolt Group companies are not involved in the recruitment process. This is a great opportunity to start your career in operations while supporting partner courier onboarding, engagement, performance, and day-to-day operational processes. You'll gain practical experience working with both people and data while helping us create a great experience for partner couriers, restaurants, and customers. Beyond supporting daily operations, you'll also work with engagement, quality, and utilization metrics. You'll help identify trends, improve processes, and support data-informed decisions that strengthen partner courier operations and performance. Monthly gross salary: 1945 GEL Probation period: 6 months

We're looking for an experienced Key Account Manager to join Bolt Food in Tallinn, Estonia. Build strong merchant relationships and drive exceptional performance & growth.

We are looking for an experienced Key Account Manager to join the Bolt Food Team in Bucharest, Romania. As Key Account Manager, you will build and sustain robust relationships with our most crucial merchants, ensuring exceptional operational performance and growth.

We are looking for a Key Account Manager to drive the growth and performance of our fleet partner network in Lithuania. This is a high-priority commercial role focused on building, enabling, and scaling fleets while ensuring our partners remain successfully integrated with the Bolt platform. Reporting to the Supply & Growth Operations Manager, you will be the primary point of contact for our most strategic accounts. Your goal is to maximize fleet efficiency and drive expansion through strategic incentives and value-added services. This role requires strong commercial acumen and the ability to personally build the P&Ls for growth programs, ensuring the financial deals necessary to secure new partnerships are commercially sound. You will act as a business consultant to our partners, helping them grow their operations within the Bolt ecosystem. Please note that this is a full-time permanent employment opportunity. The monthly gross salary for this role ranges from 4000€ to 4800€ and will depend on your skills, knowledge, and experience.

We are looking for an experienced Key Account Manager to manage and grow our most strategic Stores partnerships in Romania. Bolt Food's Stores vertical covers everything outside of restaurants: grocery, essentials, alcohol, pharmaceuticals, beauty, electronics, and more. As a Key Account Manager, you will own the commercial relationship with our largest retail partners, driving sustainable growth, profitability, and operational excellence. You'll act as a trusted advisor to senior stakeholders, developing long-term partnerships while identifying new opportunities to grow the business. This is the most senior individual contributor role within the Stores Account Management team, offering the opportunity to make a direct impact on one of Bolt Food's fastest-growing business areas.

We're building an AI-supported accounting service within Bolt's New Bets group to make high-quality accounting accessible to thousands of small businesses. By combining technology with the expertise of accountants, we're looking to reduce repetitive accounting work while ensuring that important financial decisions remain in expert hands. As our first Senior Accounting Lead, you'll have a unique role: providing accounting services while helping shape how those services are delivered. You'll work closely with our Product and Engineering teams, bringing your accounting expertise to help improve and automate accounting processes, establish the right accounting rules and ensure the platform supports accurate and compliant accounting. If you've worked across Nordic or Baltic markets, helped introduce or improve accounting technology, or enjoy finding ways to make accounting processes more efficient through automation and AI, you'll have the opportunity to apply that experience while influencing how the service develops. You'll start by working hands-on with clients while establishing the foundations for an accounting operation that can grow over time. As the service expands, you'll build and lead the accounting team, with the processes and standards you establish becoming the blueprint for future markets.

As a Lead Data Analyst in our Marketing Technology team, you’ll own the analytical and methodological backbone of Bolt’s Lifecycle Marketing (LCM) domain — designing the measurement, experimentation, personalisation engine and causal inference frameworks that shape how we engage millions of customers across the Rider, Driver, Eater, Rentals, and Business verticals. Wondered what if your campaigns didn't just react to user behavior, but actually knew your users? We're building Bolt's user memory layer for Lifecycle Marketing: a system that extracts, curates, and reasons over customer knowledge to power next-generation engagement and retention. That means turning raw, noisy behavioral signals into durable, high-quality representations of what users want, need, and care about their preferences, intents, and life moments and using them in real time to deliver the right message, to the right person, at the right time You won’t be implementing someone else’s framework — you’ll be defining the methodology and building measurement infrastructure and self-serve tooling that scale across 50+ markets. You’ll partner closely with the Director of LCM, vertical Heads, and technical teams across Data Platform, Analytics Engineering, and Martech Engineering as the leading and owning individual contributor for this framework.

As a Lead Engineer People Technology, you’ll lead the team responsible for building and evolving the systems, integrations, automation, and AI-powered capabilities that support Bolt’s People function. You’ll set the technical direction, support and develop engineers, and help establish reliable, scalable ways to build and maintain People technology. A key part of the role will be shaping the systems and foundations needed as the People technology landscape evolves. You’ll play a central role in defining how Bolt uses automation and agentic AI to make People processes more intelligent. This includes building practical AI-enabled workflows that can safely retrieve information, reason across systems, and take action where appropriate.

We're looking for a Lifecycle Marketing Manager to lead our Riders Lifecycle team and own the strategy that drives rider acquisition, activation, and retention. As a Lifecycle Marketing Manager, you'll manage a team of specialists, oversee 10,000+ automated communications across 50+ markets, and partner closely with our Marketing, Product, and Operations teams to make our outreach smarter and more impactful. This is a high-ownership role for someone who combines strategic thinking with hands-on execution — someone who's as comfortable digging into campaign data as they are presenting a quarterly roadmap to senior stakeholders.

We're looking for a Lifecycle Marketing Manager to lead our Riders Lifecycle team and own the strategy that drives rider acquisition, activation, and retention. As a Lifecycle Marketing Manager, you'll manage a team of specialists, oversee 10,000+ automated communications across 50+ markets, and partner closely with our Marketing, Product, and Operations teams to make our outreach smarter and more impactful. This is a high-ownership role for someone who combines strategic thinking with hands-on execution — someone who's as comfortable digging into campaign data as they are presenting a quarterly roadmap to senior stakeholders.

In this role, you will drive assigned routes in the city, observe the vehicle and its equipment, and report issues or anomalies. You will also help us build a reliable foundation for future operations.

In this role, you will drive assigned routes in the city, observe the vehicle and its equipment, and report issues or anomalies. You will also help us build a reliable foundation for future operations. This is a part-time job of 24 hours per week, on Weekends (12 hours on Saturdays and 12 hours on Sundays). There is the possibility to have some extra hours during the week, on call, according to the employee's availability and business needs.

Bolt is shaping a future where cities are built for people, not cars. What started as an ambitious project of a 19-year-old in 2013 has grown into a global mobility platform used by more than 200 million customers and 4.5 million driver and courier partners across 50 countries.

You’ll be in charge of quickly and efficiently identifying and fixing any damages to our fleet of vehicles. You have a keen eye for detail and will ensure that every ride on our e-scooter is safe and reliable. In addition, you’ll perform thorough safety tests on our vehicles to make sure that they are roadworthy. We aim to provide customers with a top-notch transport experience, and your dedication to maintaining high safety standards will help us achieve this.

You’ll be in charge of quickly and efficiently identifying and fixing any damages to our fleet of vehicles. You have a keen eye for detail and will ensure that every ride on our scooter/e-bike is safe and reliable. In addition, you’ll perform thorough safety tests on our vehicles to make sure that they are roadworthy. We aim to provide customers with a top-notch transport experience, and your dedication to maintaining high safety standards will help us achieve this.

Mechanic

As an Operations Coordinator, you’ll work closely with the team on the local day-to-day tasks. You will support the Operations Specialist with administrative assignments and projects and collaborate with various internal and external stakeholders to ensure smooth city operations.

You will be the operational backbone of Bolt's Business to Government (B2G) rides, responsible for dispatching and coordinating trips under our public tenders. Working closely alongside your peers and with the Operations Manager, you will make sure the right vehicle is assigned to the right trip, at the right time, and that every journey is a smooth and reliable experience for our governmental clients (“färdtjänst, skolskjuts, sjukresor” and similar) and for our drivers. As the spider in the web linking clients, drivers and vehicles, your work has a direct impact on service quality, contractual compliance and the growth of our B2G business. Working hours: Scheduled shift work covering the operating hours of our contracts, including evenings and weekends

The Operations Manager owns the day-to-day performance of Bolt’s ride-hailing marketplace in Croatia across Riders, Planning & Analysis, and Marketplace. Reporting to the General Manager, the role optimises pricing, maintains marketplace balance, and shapes rider and driver behaviour to improve efficiency, reduce cancellations, and drive Finished Rides growth.