Let’s make cities for people, not cars.

We’re looking for an analytical and solutions-driven Operations Manager with excellent leadership and interpersonal skills to help us grow our ride-hailing operations in Madrid! Your role will have a direct and tangible impact on local operations that you can see in real-time. If you’re ready to take full ownership of your work, disrupt the marketplace, and shape movement patterns in the urban landscape—here’s your chance! You will be leading the local operations team and working closely with other cross-functional/HQ stakeholders to support our mission to make cities more sustainable, accessible, and affordable.

The Operations Manager owns the day-to-day performance of Bolt’s ride-hailing marketplace in Croatia across Riders, Planning & Analysis, and Marketplace. Reporting to the General Manager, the role optimises pricing, maintains marketplace balance, and shapes rider and driver behaviour to improve efficiency, reduce cancellations, and drive Finished Rides growth.

You will be responsible for the Driver Operations and Vehicles/Fleets domains. Your role will involve designing strategies and executing projects to grow the driver base on the platform while ensuring strong retention rates. Additionally, you will oversee the development of the fleet business and ensure a healthy, well-balanced marketplace in terms of vehicle availability and quality. Your role will have a direct and tangible impact through continuous improvement of the driver and rider experience by strengthening Bolt's value proposition in Paraguay. You will be working alongside other Operations Managers of different seniority levels and report directly to the General Manager. You will be involved in the definition and implementation of the strategy for the Paraguayan market, with a full entrepreneurial view & hold a key strategic position in the management of the team in Paraguay.

Bolt is shaping a future where cities are built for people, not cars. What started as an ambitious project of a 19-year-old in 2013 has grown into a global mobility platform used by more than 200 million customers and 4.5 million driver and courier partners across 50 countries.

As an Operations Specialist, you will have a direct and tangible impact on local operations that you can see in real-time. If you’re ready to take full ownership of your work, disrupt the marketplace, and shape movement patterns in the urban landscape - here’s your chance! You will be relying on relevant data to form business insights, spot potential for development and recommend changes in the business in order to manage and grow supply and demand for our ride-hailing operations in Estonia, working closely with other cross-functional/HQ stakeholders to support our mission.

As an Operations Specialist, you will have a direct and tangible impact on local operations that you can see in real time. If you're ready to take ownership of your work, solve complex operational challenges, and help shape the future of urban mobility, here's your chance. Using data to generate business insights, you'll identify opportunities for improvement and turn them into impactful initiatives that strengthen supply and demand across our ride-hailing marketplace in Slovakia. You'll work closely with local teams, HQ, and cross-functional stakeholders to drive operational excellence and support Bolt's continued growth.

Your role will have a direct and tangible impact on Bolt Food’s delivery operations, courier engagement, and marketplace performance that you can see in real time. If you’re ready to take full ownership, drive meaningful operational improvements, and shape the experience of courier-users and customers in the city this is your opportunity. You will oversee and execute local courier operations and engagement initiatives, working closely with fleet partners, cross-functional teams, and HQ stakeholders to ensure a smooth, safe, reliable, and high-quality delivery experience.

What drives our operations? Our people! We're looking for an analytical, commercially minded, and relationship-driven Operations Specialist to support the growth and performance of our ride-hailing marketplace. In this role, you'll work closely with fleet partners, drivers, and cross-functional teams to optimise supply, improve marketplace performance, and ensure an exceptional experience for riders and partners alike. You will play a key role in monitoring marketplace dynamics, driving fleet engagement, supporting new product adoption, and identifying opportunities to improve operational performance. This is an exciting opportunity for someone who enjoys combining data analysis with stakeholder management to deliver measurable business impact.

As an Operations Specialist for Driver Growth, Planning & City Expansion, you will play a key role in launching and scaling secondary cities across Tanzania. You will drive structured driver acquisition, lead city expansion initiatives, and ensure a healthy balance between supply and demand. Working closely with local teams and cross-functional stakeholders — including Marketplace, Driver Engagement, and Rider teams — you will translate data into clear action plans and help turn new cities into high-performing, sustainable marketplaces.

We’re looking for an Operations Specialist to be the connective link between the GM, fleet supply, and commercial demand at Bolt Drive Czech Republic. You’ll lead a 10-person field team, ensure the fleet remains available and well maintained, manage 3PL performance and service quality, and develop commercial partnerships that support our growth—all while improving operational and cost efficiency.

You will be responsible for leading initiatives that enhance driver and fleet engagement while ensuring high operational standards across all touchpoints. This includes developing scalable processes and frameworks to improve quality, monitoring key performance metrics such as acquisition, onboarding, conversion, and engagement, and driving continuous improvement.

You will be working closely alongside your peers and with the Operations Manager where your work will have a direct impact on the business growth through achieving supply growth through fleet management and ensuring fleet performance.

We’re hiring an Operations Specialist with responsibility for driving marketplace performance and operational excellence across assigned city markets within the Rides division. This is a hands on, commercially driven role focused on analysing city performance, identifying growth opportunities, and executing strategies that optimise supply, demand, and overall marketplace health. Working closely with cross-functional teams including Growth, Marketing, Product, and Public Policy, the Operations Specialist helps shape and deliver city level strategies related to pricing, incentives, supply engagement, and operational initiatives.

We are looking for an Operations Specialist to join our Supply & Growth squad in Lithuania. In this role, you will be the engine behind our supply acquisition and engagement efforts. You will have a direct, tangible impact on our daily operations, ensuring that our growth programs are executed with precision. We need someone who is as comfortable diving into a conversion funnel as they are speaking with independent partner drivers on the ground to understand their challenges and motivations. Reporting to the Supply & Growth Operations Manager, you will execute the programs and processes that drive our supply-side growth. Your primary focus will be on the end-to-end acquisition funnel—onboarding new partners and keeping them engaged. This is a hands-on, high-ownership role. You will be responsible for reading funnel indicators, identifying where partners are dropping off, and taking immediate action to fix it. This position requires a rare mix of analytical thinking and interpersonal skill; you will spend your time both behind a screen analyzing performance and in the field gathering ground-level insights. Please note that this is a full-time permanent employment opportunity. The monthly gross salary for this role ranges from 3000€ to 3600€ and will depend on your skills, knowledge, and experience.

We are looking for an analytical and solutions-driven Operations Specialist to use the data provided to form business insights, spot potential for development and recommend changes in the business in order to improve the quality, compliance and efficiency of driver, vehicle and fleet partner registration processes for our ride-hailing operations in Poland. You will be working closely with the Operations Manager(s) and the Driver Growth team, where your work will have a direct impact on business growth by achieving quality, compliance and vendor performance milestones and key metrics.

The Operations Specialist supports UK operations by driving operational excellence while ensuring alignment with licensing, regulatory and internal policy requirements. The role focuses on questioning existing ways of working, simplifying and automating processes, analysing data, and implementing practical solutions that improve the team’s efficiency, accuracy and scalability. Working within the strategy and priorities set by the Operations Manager, the Operations Specialist takes ownership of assigned improvement projects from scoping through implementation and adoption. These projects may include redesigning processes, building automations using AI and other available tools, analysing safety or operational data, measuring and monitoring outcomes, conducting risk assessments, or proposing improvements to the wider Trust & Safety and compliance framework. While Trust & Safety and compliance are the role’s primary focus, the Operations Specialist may also support operational excellence initiatives in adjacent UK operations teams, such as Driver Growth, where their expertise can deliver wider operational benefits. This requires strong project delivery and change management, as well as the ability to turn operational problems into practical, compliant solutions.

We are looking for a Part-Time Customer Support Specialist in the Customer Support team for Bolt ride-hailing. Are you after a high-impact role in a fast-growing organization where you can build from scratch and scale both yourself and the business? Then this one might be for you. It’s an exciting, once-in-a-lifetime opportunity as you would work with smart people from local market and HQ, come up with scalable solutions to customer problems, and see results of your work each day. Please note that this is a part-time permanent employment opportunity. The monthly gross salary for this role is GEL 1060 , with an additional quarterly bonus. As a Part-Time Customer Support Specialist you will work in a young and energetic team. You'll have the environment and opportunities to help us improve our processes and make them even more efficient in addition to creating the best customer experience. Please note, that this position is procured by a third party representing a local partner. Bolt Group companies are not involved in the recruitment process Why join Bolt? Build the future of mobility and help transform how people live and move in cities. Tackle challenges at scale that span technology, operations, regulation, and growth. Take real ownership early. Small, lean teams mean your decisions matter from day one, and you'll learn fast alongside some of the best people in the industry. Join one of Europe's leading technology companies, backed by world-class investors including Sequoia.

As a People Business Partner, you'll shape and execute the people strategy for the business area you support, ensuring it is closely aligned with Bolt's business priorities and wider People agenda. You'll work as a trusted adviser to senior leaders and their leadership teams, providing strategic guidance and coaching across organisational design, workforce planning, team effectiveness, talent development, performance, and engagement. By combining people data with a deep understanding of the business, you'll identify emerging needs and turn them into practical, scalable solutions. You'll also partner closely with our People Centres of Expertise and Regional People teams to bring global programmes to life, integrate business-specific insights into our People practices, and help Bolt continue scaling effectively.

We're looking for a Strategy and Operations Manager to help turn Bolt's People strategy into measurable outcomes and scalable ways of working. In this role, you'll drive operational excellence across the People function, lead the adoption of AI-powered tools, and build the frameworks that help teams set goals, measure success, and deliver impact at scale. Reporting to the VP of People, you'll operate at the intersection of strategy, operations, technology, and analytics. You'll work closely with People leaders, Finance, FP&A, and senior stakeholders across the business to ensure priorities are translated into clear plans, measurable outcomes, and consistent execution. This is a unique opportunity for someone who enjoys solving complex business problems, building systems from the ground up, and using technology to improve how teams operate. You'll play a key role in helping the People function scale efficiently while ensuring it remains aligned with Bolt's broader business objectives.

As Performance Marketing Specialist, you run user acquisition campaigns across an allocated set of markets for one of Bolt's business verticals (Rider, Delivery, Food). You execute and optimise across the major paid platforms (Google, Meta, TikTok, ASA), keep budget pacing on track, run experiments and feed insights back into the wider strategy. You operate with growing autonomy in day-to-day campaign management while being supported by your manager and Senior Specialists on bigger strategic calls. You'll also be the go-to person for ad-hoc and service-desk requests from the wider business, making sure those land cleanly without disrupting your vertical's core performance.