Let’s make cities for people, not cars.

Bolt is shaping a future where cities are built for people, not cars. What started as an ambitious project of a 19-year-old in 2013 has grown into a global mobility platform used by more than 200 million customers and 4.5 million driver and courier partners across 50 countries.

We’re hiring an Operations Specialist with responsibility for driving marketplace performance and operational excellence across assigned city markets within the Rides division. This is a hands on, commercially driven role focused on analysing city performance, identifying growth opportunities, and executing strategies that optimise supply, demand, and overall marketplace health. Working closely with cross-functional teams including Growth, Marketing, Product, and Public Policy, the Operations Specialist helps shape and deliver city level strategies related to pricing, incentives, supply engagement, and operational initiatives.

As an Operations Specialist, you will have a direct and tangible impact on local operations that you can see in real time. If you're ready to take ownership of your work, solve complex operational challenges, and help shape the future of urban mobility, here's your chance. Using data to generate business insights, you'll identify opportunities for improvement and turn them into impactful initiatives that strengthen supply and demand across our ride-hailing marketplace in Slovakia. You'll work closely with local teams, HQ, and cross-functional stakeholders to drive operational excellence and support Bolt's continued growth.

As an Operations Specialist for Driver Growth, Planning & City Expansion, you will play a key role in launching and scaling secondary cities across Tanzania. You will drive structured driver acquisition, lead city expansion initiatives, and ensure a healthy balance between supply and demand. Working closely with local teams and cross-functional stakeholders — including Marketplace, Driver Engagement, and Rider teams — you will translate data into clear action plans and help turn new cities into high-performing, sustainable marketplaces.

We’re looking for an Operations Specialist to be the connective link between the GM, fleet supply, and commercial demand at Bolt Drive Czech Republic. You’ll lead a 10-person field team, ensure the fleet remains available and well maintained, manage 3PL performance and service quality, and develop commercial partnerships that support our growth—all while improving operational and cost efficiency.

The Operations Specialist is responsible for the day-to-day operations of Bolt Drive's fleet in Latvia. The role ensures that vehicles are available, safe, clean, and well maintained, delivering an outstanding customer experience while supporting business growth. Working closely with the Operations Manager, external service partners, and cross-functional teams, you'll help maximize fleet availability, improve operational efficiency, control costs, and continuously optimize processes. This is a hands-on operational role where ownership, analytical thinking, and problem-solving are key to success. The gross annual salary for this role ranges from €23,000 to €29,000, depending on your skills, experience, and qualifications.

We’re looking for a motivated Operations Specialist (Business Development), Fleets & Vehicles to join our Bolt Rides team in Ukraine. You’ll acquire new fleets, develop relations with existing fleets, analyze performance, create initiatives and be involved in various aspects of Bolt Rides operations. The Operations Specialist (Business Development), Fleets & Vehicles manages, grows, and supports a portfolio of fleets while also contributing to new fleet acquisition. The role combines relationship management, performance analytics, operational execution, and acquisition, ensuring sustainable fleet growth and long-term partner success. This role is a good match for you if you’re a driven individual with sales, account management or business development experience with strong proven analytical skills. You're keen to be part of a team responsible for amplifying Bolt Ride-Hailing success and supporting our ambitious growth and expansion plans.

We are looking for an Operations Specialist - Driver Early-Life Engagement to join the Local Operations team. In this role, you will be responsible for optimizing the driver journey from registration through their first 30 days on the platform. You will play a key role in improving registration and activation speed, increasing conversion rates, and maximizing driver engagement and retention during the most critical stages of the lifecycle. You will be responsible for the efficiency and quality of all operations related to driver registration, activation, and early-life engagement. You will identify opportunities to improve the driver journey, optimize the registration-to-activation funnel, and drive initiatives that accelerate first trips and maximize engagement during the first 30 days. You will work cross-functionally to remove operational bottlenecks, improve conversion and retention, and ensure successful initiatives can be scaled across markets. Main tasks and responsibilities Analytics and performance - you will be responsible for defining and monitoring relevant KPIs to track registration, activation, retention, and the performance of different initiatives. Processes and tools - you will create and optimize processes and tools to improve operational efficiency, provide visibility on performance, facilitate access to information, and identify opportunities to leverage automation and AI. Stakeholder management - you will work closely with internal teams to gather feedback, align on priorities and processes, and provide support when needed. User experience - you will iterate to optimize the registration and activation journey, strengthen engagement, and improve the overall value proposition. Scaling - you will be responsible for sharing results and best practices, and cooperating with the Central Ops team and other local teams to replicate successful initiatives across Bolt markets.

You will be working closely alongside your peers and with the Operations Manager where your work will have a direct impact on the business growth through achieving supply growth through fleet management and ensuring fleet performance.

We are looking for an Operations Specialist to join our Supply & Growth squad in Lithuania. In this role, you will be the engine behind our supply acquisition and engagement efforts. You will have a direct, tangible impact on our daily operations, ensuring that our growth programs are executed with precision. We need someone who is as comfortable diving into a conversion funnel as they are speaking with independent partner drivers on the ground to understand their challenges and motivations. Reporting to the Supply & Growth Operations Manager, you will execute the programs and processes that drive our supply-side growth. Your primary focus will be on the end-to-end acquisition funnel—onboarding new partners and keeping them engaged. This is a hands-on, high-ownership role. You will be responsible for reading funnel indicators, identifying where partners are dropping off, and taking immediate action to fix it. This position requires a rare mix of analytical thinking and interpersonal skill; you will spend your time both behind a screen analyzing performance and in the field gathering ground-level insights. Please note that this is a full-time permanent employment opportunity. The monthly gross salary for this role ranges from 3000€ to 3600€ and will depend on your skills, knowledge, and experience.

We are looking for an analytical and solutions-driven Operations Specialist to use the data provided to form business insights, spot potential for development and recommend changes in the business in order to improve the quality, compliance and efficiency of driver, vehicle and fleet partner registration processes for our ride-hailing operations in Poland. You will be working closely with the Operations Manager(s) and the Driver Growth team, where your work will have a direct impact on business growth by achieving quality, compliance and vendor performance milestones and key metrics.

We are looking for a Part-Time Customer Support Specialist in the Customer Support team for Bolt ride-hailing. Are you after a high-impact role in a fast-growing organization where you can build from scratch and scale both yourself and the business? Then this one might be for you. It’s an exciting, once-in-a-lifetime opportunity as you would work with smart people from local market and HQ, come up with scalable solutions to customer problems, and see results of your work each day. Please note that this is a part-time permanent employment opportunity. The monthly gross salary for this role is GEL 1060 , with an additional quarterly bonus. As a Part-Time Customer Support Specialist you will work in a young and energetic team. You'll have the environment and opportunities to help us improve our processes and make them even more efficient in addition to creating the best customer experience. Please note, that this position is procured by a third party representing a local partner. Bolt Group companies are not involved in the recruitment process Why join Bolt? Build the future of mobility and help transform how people live and move in cities. Tackle challenges at scale that span technology, operations, regulation, and growth. Take real ownership early. Small, lean teams mean your decisions matter from day one, and you'll learn fast alongside some of the best people in the industry. Join one of Europe's leading technology companies, backed by world-class investors including Sequoia.

As a People Business Partner, you'll shape and execute the people strategy for the business area you support, ensuring it is closely aligned with Bolt's business priorities and wider People agenda. You'll work as a trusted adviser to senior leaders and their leadership teams, providing strategic guidance and coaching across organisational design, workforce planning, team effectiveness, talent development, performance, and engagement. By combining people data with a deep understanding of the business, you'll identify emerging needs and turn them into practical, scalable solutions. You'll also partner closely with our People Centres of Expertise and Regional People teams to bring global programmes to life, integrate business-specific insights into our People practices, and help Bolt continue scaling effectively.

As a People Business Partner, you'll shape and execute the people strategy for the business area you support, ensuring it is closely aligned with Bolt's business priorities and wider People agenda. You'll work as a trusted adviser to senior leaders and their leadership teams, providing strategic guidance and coaching across organisational design, workforce planning, team effectiveness, talent development, performance, and engagement. By combining people data with a deep understanding of the business, you'll identify emerging needs and turn them into practical, scalable solutions. You'll also partner closely with our People Centres of Expertise and Regional People teams to bring global programmes to life, integrate business-specific insights into our People practices, and help Bolt continue scaling effectively.

As Performance Marketing Specialist, you run user acquisition campaigns across an allocated set of markets for one of Bolt's business verticals (Rider, Delivery, Food). You execute and optimise across the major paid platforms (Google, Meta, TikTok, ASA), keep budget pacing on track, run experiments and feed insights back into the wider strategy. You operate with growing autonomy in day-to-day campaign management while being supported by your manager and Senior Specialists on bigger strategic calls. You'll also be the go-to person for ad-hoc and service-desk requests from the wider business, making sure those land cleanly without disrupting your vertical's core performance.

At Bolt, every ride order flows through our matching system. The quality of each allocation shapes platform-wide outcomes, affecting how quickly riders are picked up, how efficiently drivers earn, and how well we manage supply and demand across dozens of markets. We are evolving our matching stack from a heuristic-based dispatch system toward a context-aware, probability-based allocation engine powered by machine learning and reinforcement learning. As Principal Product Manager, you will own this transition end to end. You will define the roadmap, build a cross-functional pod of engineers, data scientists, and specialists, and be accountable for both the performance of the existing system and the delivery of the next generation. This is a deeply technical role that also requires clear, precise communication with senior stakeholders. You will own the interface between matching and pricing, coordinate experiment rollout across markets, and set the direction for how Bolt allocates supply at scale.

This is not a traditional program management role. You’ll personally design, build, and deploy AI tools, agents, dashboards, and decision systems, while also driving prioritisation, rollout, adoption, and governance across Rides. This is an individual contributor (IC) role with high ownership and no direct reports. It’s built for someone eager to build, own, and deliver real change in a complex operational environment. Please note, that relocation support to London is not provided for this position.

This is not a traditional program management role. You’ll personally design, build, and deploy AI tools, agents, dashboards, and decision systems, while also driving prioritisation, rollout, adoption, and governance across Rides. This is an individual contributor (IC) role with high ownership and no direct reports. It’s built for someone eager to build, own, and deliver real change in a complex operational environment. Please note, that relocation support to London is not provided for this position.

The Principal Program Manager plays a critical role in defining and scaling how Central Operations owns business-level driver and marketplace metrics, feature configuration governance and live feature performance across Driver and Marketplace topics. This individual will ensure markets are empowered to operate effectively while maintaining global consistency and marketplace health. The role is responsible for building structured monitoring frameworks, driving cross-functional alignment and creating scalable mechanisms that improve decision-making and operational excellence. Please note, that relocation support to London is not provided for this position.

The Principal Program Manager plays a critical role in defining and scaling how Central Operations owns business-level driver and marketplace metrics, feature configuration governance and live feature performance across Driver and Marketplace topics. This individual will ensure markets are empowered to operate effectively while maintaining global consistency and marketplace health. The role is responsible for building structured monitoring frameworks, driving cross-functional alignment and creating scalable mechanisms that improve decision-making and operational excellence.