Let’s make cities for people, not cars.

You will be responsible for leading initiatives that enhance driver and fleet engagement while ensuring high operational standards across all touchpoints. This includes developing scalable processes and frameworks to improve quality, monitoring key performance metrics such as acquisition, onboarding, conversion, and engagement, and driving continuous improvement.

You will be working closely alongside your peers and with the Operations Manager where your work will have a direct impact on the business growth through achieving supply growth through fleet management and ensuring fleet performance.

We are looking for an Operations Specialist to join our Supply & Growth squad in Lithuania. In this role, you will be the engine behind our supply acquisition and engagement efforts. You will have a direct, tangible impact on our daily operations, ensuring that our growth programs are executed with precision. We need someone who is as comfortable diving into a conversion funnel as they are speaking with independent partner drivers on the ground to understand their challenges and motivations. Reporting to the Supply & Growth Operations Manager, you will execute the programs and processes that drive our supply-side growth. Your primary focus will be on the end-to-end acquisition funnel—onboarding new partners and keeping them engaged. This is a hands-on, high-ownership role. You will be responsible for reading funnel indicators, identifying where partners are dropping off, and taking immediate action to fix it. This position requires a rare mix of analytical thinking and interpersonal skill; you will spend your time both behind a screen analyzing performance and in the field gathering ground-level insights. Please note that this is a full-time permanent employment opportunity. The monthly gross salary for this role ranges from 3000€ to 3600€ and will depend on your skills, knowledge, and experience.

We are looking for an analytical and solutions-driven Operations Specialist to use the data provided to form business insights, spot potential for development and recommend changes in the business in order to improve the quality, compliance and efficiency of driver, vehicle and fleet partner registration processes for our ride-hailing operations in Poland. You will be working closely with the Operations Manager(s) and the Driver Growth team, where your work will have a direct impact on business growth by achieving quality, compliance and vendor performance milestones and key metrics.

The Operations Specialist supports UK operations by driving operational excellence while ensuring alignment with licensing, regulatory and internal policy requirements. The role focuses on questioning existing ways of working, simplifying and automating processes, analysing data, and implementing practical solutions that improve the team’s efficiency, accuracy and scalability. Working within the strategy and priorities set by the Operations Manager, the Operations Specialist takes ownership of assigned improvement projects from scoping through implementation and adoption. These projects may include redesigning processes, building automations using AI and other available tools, analysing safety or operational data, measuring and monitoring outcomes, conducting risk assessments, or proposing improvements to the wider Trust & Safety and compliance framework. While Trust & Safety and compliance are the role’s primary focus, the Operations Specialist may also support operational excellence initiatives in adjacent UK operations teams, such as Driver Growth, where their expertise can deliver wider operational benefits. This requires strong project delivery and change management, as well as the ability to turn operational problems into practical, compliant solutions.

We are looking for a Part-Time Customer Support Specialist in the Customer Support team for Bolt ride-hailing. Are you after a high-impact role in a fast-growing organization where you can build from scratch and scale both yourself and the business? Then this one might be for you. It’s an exciting, once-in-a-lifetime opportunity as you would work with smart people from local market and HQ, come up with scalable solutions to customer problems, and see results of your work each day. Please note that this is a part-time permanent employment opportunity. The monthly gross salary for this role is GEL 1060 , with an additional quarterly bonus. As a Part-Time Customer Support Specialist you will work in a young and energetic team. You'll have the environment and opportunities to help us improve our processes and make them even more efficient in addition to creating the best customer experience. Please note, that this position is procured by a third party representing a local partner. Bolt Group companies are not involved in the recruitment process Why join Bolt? Build the future of mobility and help transform how people live and move in cities. Tackle challenges at scale that span technology, operations, regulation, and growth. Take real ownership early. Small, lean teams mean your decisions matter from day one, and you'll learn fast alongside some of the best people in the industry. Join one of Europe's leading technology companies, backed by world-class investors including Sequoia.

As a People Business Partner, you'll shape and execute the people strategy for the business area you support, ensuring it is closely aligned with Bolt's business priorities and wider People agenda. You'll work as a trusted adviser to senior leaders and their leadership teams, providing strategic guidance and coaching across organisational design, workforce planning, team effectiveness, talent development, performance, and engagement. By combining people data with a deep understanding of the business, you'll identify emerging needs and turn them into practical, scalable solutions. You'll also partner closely with our People Centres of Expertise and Regional People teams to bring global programmes to life, integrate business-specific insights into our People practices, and help Bolt continue scaling effectively.

Bolt is shaping a future where cities are built for people, not cars. What started as an ambitious project of a 19-year-old in 2013 has grown into a global mobility platform used by more than 200 million customers and 4.5 million driver and courier partners across 50 countries.

As Performance Marketing Specialist, you run user acquisition campaigns across an allocated set of markets for one of Bolt's business verticals (Rider, Delivery, Food). You execute and optimise across the major paid platforms (Google, Meta, TikTok, ASA), keep budget pacing on track, run experiments and feed insights back into the wider strategy. You operate with growing autonomy in day-to-day campaign management while being supported by your manager and Senior Specialists on bigger strategic calls. You'll also be the go-to person for ad-hoc and service-desk requests from the wider business, making sure those land cleanly without disrupting your vertical's core performance.

At Bolt, every ride order flows through our matching system. The quality of each allocation shapes platform-wide outcomes, affecting how quickly riders are picked up, how efficiently drivers earn, and how well we manage supply and demand across dozens of markets. We are evolving our matching stack from a heuristic-based dispatch system toward a context-aware, probability-based allocation engine powered by machine learning and reinforcement learning. As Principal Product Manager, you will own this transition end to end. You will define the roadmap, build a cross-functional pod of engineers, data scientists, and specialists, and be accountable for both the performance of the existing system and the delivery of the next generation. This is a deeply technical role that also requires clear, precise communication with senior stakeholders. You will own the interface between matching and pricing, coordinate experiment rollout across markets, and set the direction for how Bolt allocates supply at scale.

The Principal Program Manager plays a critical role in defining and scaling how Central Operations owns business-level driver and marketplace metrics, feature configuration governance and live feature performance across Driver and Marketplace topics. This individual will ensure markets are empowered to operate effectively while maintaining global consistency and marketplace health. The role is responsible for building structured monitoring frameworks, driving cross-functional alignment and creating scalable mechanisms that improve decision-making and operational excellence.

The Principal Program Manager plays a critical role in defining and scaling how Central Operations owns business-level driver and marketplace metrics, feature configuration governance and live feature performance across Driver and Marketplace topics. This individual will ensure markets are empowered to operate effectively while maintaining global consistency and marketplace health. The role is responsible for building structured monitoring frameworks, driving cross-functional alignment and creating scalable mechanisms that improve decision-making and operational excellence. Please note, that relocation support to London is not provided for this position.

As a Principal Safety Engineer, you will be the guardian of safety integrity across our SAE Level 4 Autonomous Product and the broader robotaxi ecosystem. You will own the complete, end-to-end L4 safety case—from hazard analysis (HARA) and operational design domain (ODD) definition through to system design, verification, and regulatory approval. Crucially, you will ensure that L4 product safety requirements and rigor extend throughout the entire lifecycle of robotaxi operations, guaranteeing seamless safety continuity from initial product development to live, on-road fleet service. This is not a compliance checkbox role; you will carry accountability that matters. You will shape how safety is embedded across the organisation and the robotaxi ecosystem, influencing fail-operational system architecture, operational workflows, engineering practices, and decision-making at every level. You will work closely with engineering, product, fleet operations, and regulatory stakeholders to define what "safe enough" means for autonomous urban mobility—and ensure it is rigorously achieved, defended, and maintained across ongoing fleet operations.

Thailand’s PR Manager will leverage strong local media relations to implement the PR strategy and heavily support ongoing projects in the country. We’re looking for someone with a long-term strategic approach to PR who can build Bolt’s narrative, help elevate the brand, and raise awareness of our ride-hailing and business lines.

Platform team operates across all Bolt verticals supporting business growth and success. The team tackles problems including geospatial (routing, ETAs etc), user identity and verification, user communications, internal tools, automation and customer support. As a Product Analytics Manager, you will lead the analytics function for our Tools & Workflow domain within the Platform group. Your teams own the complete support experience for Bolt users and build tools and technology for efficient workforce management. You will act as a cross-functional partner driving strategic decisions, while also enabling and growing a team of product analysts. You will be at the forefront of evaluating how Automation and Artificial Intelligence can bring value to the support experience and lead discovery to find product opportunities with an optimum balance between cost-effectiveness and quality support. Do you consider yourself both a hands-on product builder and a systematic team enabler? If yes, join us as Product Analytics Manager and help shape the future of customer support at scale!

In this role, you will be responsible for all public web pages , including product and feature pages (e.g. Ride-hailing, Micromobility, Delivery), their conversion and discoverability via the main navigation. To achieve this, you will collaborate with product designers and other stakeholders from different teams. Additionally, you will support our Brand team in designing campaign pages. This role requires you to understand user needs, create prototypes, suggest improvements based on user behaviour and analytics, and turn concepts into high-quality, user-friendly solutions.

We're looking for a hands-on Product Design Manager to lead the Product Design team across four domains within the Incentives team: Bolt Plus, Rides Growth, Delivery Growth, and Merchant Ads. You will collaborate with cross-functional teams to define and execute the design strategy, ensuring alignment with our business objectives. This is a hands-on management role. As a Product Design Manager, you will act as a player-coach, owning the end-to-end design process and execution for the Bolt Plus team, while also managing and leading a group of Product Designers, supporting their professional growth, setting quality standards, developing a high-performing team, and driving the creation of exceptional designs across the team. To achieve this, you will define and execute design strategies and principles, implement key initiatives, and establish the processes, frameworks, and best practices needed to enable informed decision-making across various products within the Bolt ecosystem.

We are looking for a Product Manager in the Micromobility organization to drive the vision, strategy, and execution for our pricing products. In this role, you will be responsible for how we price our fleet of light electric vehicles (e-scooters and e-bikes) to balance user demand with operational sustainability. You will lead a cross-functional team to build the advanced tooling and automation needed to scale our pricing logic globally, while directly shaping the user app experience to ensure a seamless rider journey that achieves our business goals across hundreds of cities. Our Micromobility vertical leads urban transport transformation with one of Europe's largest e-scooter and e-bike fleets. We offer a sustainable, affordable alternative to private cars, managing complex operational and marketplace challenges across varied regulatory and economic landscapes. Pricing is crucial, shaping rider behavior, fleet turnover, and making green mobility accessible. You will have a hands-on role in shaping Bolt's growing mobility ecosystem. Main tasks and responsibilities Defining the product strategy and roadmap in alignment with domain(s) and/or vertical objectives and user needs. Designing experiments for deliverables (with your analytics partner) to inform product decisions and positioning. Collaborating with cross-functional teams (engineering, design, marketing, etc.) to drive product development through all stages from concept to launch. Prioritisation of features and enhancements based on a deep understanding of customer requirements and data analysis. Defining and tracking key product metrics to measure product success and iterate on the product based on data insights. Leading and facilitating product development processes, including sprint planning, backlog grooming, and product reviews.

We are looking for an experienced Product Manager to bring customer delight, great conversion, and quick expansion capability to our Payments team. You’ll be in charge of discovery and delivery in the Bolt marketplace ecosystem end-to-end, contributing to its vision, strategy, and execution. You’ll also keep an eye on the budget and KPIs to make sure we’re hitting our financial and operational goals. In this role, you’ll be building a roadmap that keeps our teams and partners aligned. You'll be part of a team of Analysts, Ops specialists, and Engineers, working closely with teams across all Bolt business lines, plus Tax, Legal, and other departments to drive success for the Payments platform.

We're looking for a Product Operations Specialist to join our Rides Product team and help us scale how we ship, communicate, and learn from our users. You'll sit at the intersection of product, data, and operations — making sure the right information reaches the right people, processes run smoothly, and user feedback drives real product decisions. As a Product Operations Specialist on the Rides team, you'll be the operational backbone that keeps our product organisation running effectively. You'll own stakeholder communications — translating complex product developments into clear, actionable updates for everyone in the company. You'll design and improve the processes and tools (Jira, workflows, SOPs) that help product teams move faster with less friction. And you'll monitor driver and rider feedback channels to surface trends and turn raw signals into insights that shape what we build next. You'll work closely with Product Managers, Analysts, and 50+ markets, ensuring alignment across teams and keeping everyone focused on what matters.