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We're looking for a Senior Manager, Employee Relations in Tallinn or London to build Bolt's ER function and lead ER strategy across 52 countries.
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You will own financial operations, planning and cost management for Bolt Poland, support month-end closing for the local team alongside the central finance team, and build the quarterly forecasts, monthly cost reports, and business analysis that leadership relies on. You'll partner closely with the finance team, vendors, and other domain teams, supporting them with financial models for their projects, and help design the processes that keep this function running as we grow.
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As Senior Operations Manager in Tanzania, you will lead Driver Engagement, Marketplace Efficiency, Rider Growth, and Platform Safety — owning mission-critical KPIs and driving initiatives that scale our marketplace. This role sits at the heart of local operations, from supply retention and rider lifecycle management to platform safety and city expansion. You will work closely with cross-functional and HQ stakeholders to build a safe, compliant, and high-performing ecosystem that makes cities more sustainable, accessible, and affordable.
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As a Senior Operations Specialist, you will take ownership of high-impact initiatives that shape Bolt’s ride-hailing operations and marketplace performance across Slovakia. You will solve complex business challenges, influence strategic decisions and deliver improvements with tangible, real-time impact. Using data to generate actionable business insights, you will identify growth opportunities, build recommendations and lead initiatives that strengthen supply, demand and the overall driver value proposition. You will collaborate closely with local leadership, regional teams, HQ and cross-functional stakeholders to drive operational excellence and support Bolt’s continued growth in Slovakia.
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We are looking for a data-driven Senior Operations Specialist to own driver engagement and loyalty across our ride-hailing operations in Poland. You will build the programs, partnerships, and feedback loops that make our platform the best place to drive, and turn retention into a lasting competitive advantage. In this role, you will work across strategy, partnerships, and execution, owning the driver loyalty program end-to-end, building local partner relationships, and using data to drive real outcomes for thousands of drivers.
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We are looking for a data-driven Senior Operations Specialist to own the driver and car registration funnel across our ride-hailing operations in Poland. You will dig into funnel data then design and drive the changes across the board, from a landing page to retention programmes. In this role, you will work across analysis, execution, and partnerships: owning funnel performance end-to-end, turning data into concrete action plans, and building the external relationships to keep the registration process running smoothly.
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We’re looking for a motivated Senior Operations Specialist to join our Bolt Rides team in Madrid. As part of the Fleet and Vehicle domain, you’ll lead and support high-impact fleet initiatives that contribute to the growth of our Rides division. You will be responsible for fleet growth and engagement through lock-in programs such as car branding and fleet agreements. You’ll define and execute the strategy and playbook to roll out in every city, and own the investment strategy, offers, lead generation, negotiation, deal closing, churn prevention, and forecasting. The role combines relationship management, performance analytics, operational execution, and acquisition, ensuring engaged fleets and long-term partner success. This role is a good match if you’re a driven individual with operations experience and proven analytical skills. Sales, account management, or business development experience is not mandatory but a plus. You’re keen to be part of a team that amplifies the success of Bolt Ride-Hailing and supports our ambitious growth and expansion plans. You will lead and develop a team of two, and will report to a Senior Operations Manager and work cross-functionally with Central Operations, Growth Analytics, Legal and Product teams. Main tasks and responsibilities Own and execute the car branding strategy across Spain, including city roll-outs, investment decisions, offers, lead generation, negotiations, deal closing, retention, and forecasting. Manage relationships with assigned fleets and drivers as their main point of contact, resolving operational, commercial, and performance-related topics. Analyse fleet, city, cohort, and market performance data; identify root causes and provide clear insights for weekly/monthly reviews and decisions. Own the P&L for a cluster of cities, including forecasts, budget tracking, variance analysis, and actions to improve unit economics. Develop, negotiate, launch, and monitor fleet and driver incentive programmes to improve participation and performance. Lead a small operations team and cross-functional projects, improving processes and using AI tools to automate manual work and scale effective local solutions.
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We're hiring a Senior Operations Specialist to own marketplace performance across a group of UK city markets within the Rides domain, and to line manage a small team of Operations Specialists. This is a hands on, commercially driven role that combines personal ownership of the most complex city and marketplace problems with responsibility for the performance, development and output of the people around you. You'll set the analytical and operational standard for your cities, decide where the team spends its time, and make sure the interventions that ship actually move supply, demand and marketplace health. Working closely with cross-functional teams including Growth, Marketing, Product and Public Policy, you'll shape and deliver city level strategy across pricing, incentives, supply engagement and operational initiatives.
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As a Senior Operations Specialist (Marketplace), you will be responsible for managing and improving key marketplace performance metrics across Thailand. You will analyse operational trends, monitor incentive efficiency, and develop strategies to maintain a healthy balance between rider demand and driver supply.
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We're hiring a Senior Operations Specialist to own marketplace performance across Spain within the Rides & Marketplace domain. This is a hands on, commercially driven role that combines personal ownership of the most complex city and marketplace problems. You'll set the analytical and operational standard for the cities, decide where the team spends its time, and make sure the interventions that ship actually move supply, demand and marketplace health. You will report to the Operations Manager and work closely with local teams (City Owners and Fleet & Vehicles domain) and cross-functional teams including Growth, Marketing, Product teams. You'll shape and deliver city level strategy across pricing, incentives, supply engagement and operational initiatives.
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We are looking for a commercially-minded, analytically sharp Senior Operations Specialist to own and grow the health of our ride-hailing marketplace in Romania. This is a senior, high-ownership role on our Rides Marketplace & Planning team: you won't just diagnose what's broken and propose fixes — you'll own the strategic direction of supply and demand across all Romanian cities, make the financial and commercial calls that move the business, and lead the complex, cross-functional projects that turn those calls into results. You will operate with a high degree of autonomy, working closely with the Operations Manager and the wider leadership team, including the General Manager, and partnering with cross-functional teams (Marketing, PR, Public Policy, CS) as well as analysts and marketplace managers from HQ and other countries. Much of the time the right answer won't be obvious and the information won't be complete — you'll be expected to build a view, quantify the trade-offs, make the call, and own the outcome. When priorities compete, and pressure is high, you're the person who brings structure and drives execution forward. If you think like a business owner, you'll fit right in.
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We are looking for a solutions-driven Senior Operations Specialist who combines a strong analytical foundation with the ability to independently lead projects end-to-end to support with our Riders domain. You will turn data into business insights, spot development opportunities, and drive the initiatives that act on them: aligning cross-functional teams, managing internal and external stakeholders, and delivering measurable impact on supply and demand for our ride-hailing operations in Poland.
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We're looking for a Senior Operations Specialist to lead France Rider Operations and improve airport and venue performance for Bolt's 50M+ customers.
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About the role We’re looking for a Senior Performance Marketing Specialist to take the wheel of our rider acquisition strategy in select markets. In this role, you’re not just managing campaigns—you’re owning the performance marketing results in both new and established markets. You’ll have the autonomy to test bold ideas, own budget allocation, optimise across our core channels, and set the standard for what "good" looks like at Bolt - both in terms of channel setup and growth scaling.
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In this role, you will be responsible for all public web pages, including product and feature pages (e.g. Ride-hailing, Micromobility, Delivery), their conversion and discoverability via the main navigation. To achieve this, you will collaborate with product designers and other stakeholders from different teams. Additionally, you will support our Brand team in designing campaign pages.
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As a Senior Product Manager, you will be responsible for delivering improvements across Marketplace Balancing, working with a cross-functional team supporting couriers, customers, and merchants. You will identify and prioritise opportunities to develop new balancing tools and optimise existing solutions. We’re looking for a Senior Product Manager in the Delivery Product organisation to lead the development and execution of product vision, strategy, and roadmap at a domain level, delivering solutions that meet both user and business needs. Each week, millions of customers use our app to discover and order from a wide range of restaurants. Orders are fulfilled by courier partners operating across different cities, environments, and conditions. Our goal is to build a platform that supports the needs of customers, couriers, and restaurants, while enabling efficient and reliable order delivery at scale. In this role, you will work on balancing the needs of all sides of the marketplace, making informed trade-offs based on data, context, and business priorities. Are you ready to make a global impact? Join us!
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As a Senior Product Manager, you will be responsible for delivering improvements across Marketplace Balancing, working with a cross-functional team supporting couriers, customers, and merchants. You will identify and prioritise opportunities to develop new balancing tools and optimise existing solutions. We’re looking for a Senior Product Manager in the Delivery Product organisation to lead the development and execution of product vision, strategy, and roadmap at a domain level, delivering solutions that meet both user and business needs. Each week, millions of customers use our app to discover and order from a wide range of restaurants. Orders are fulfilled by courier partners operating across different cities, environments, and conditions. Our goal is to build a platform that supports the needs of customers, couriers, and restaurants, while enabling efficient and reliable order delivery at scale. In this role, you will work on balancing the needs of all sides of the marketplace, making informed trade-offs based on data, context, and business priorities. Are you ready to make a global impact? Join us!
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As a Senior Product Manager, Supply Incentives, you will define and execute the roadmap for supply-side incentive programs, working with a cross-functional team of engineers, data scientists, designers, and operations partners. You will analyse driver behaviour and market dynamics to identify opportunities, design incentive structures that are economically sustainable and motivating, and ship the features that bring those programs to life. You will contribute to the broader Rides group strategy and define measurable success metrics, including P&L-level business impact. You will serve as the internal expert on supply economics, regularly presenting insights and recommendations to senior leadership. You will also oversee the delivery of cross-functional initiatives, taking responsibility for implementation and identifying areas for improvement across the business.
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As a Senior Product Manager, Supply Incentives, you will define and execute the roadmap for supply-side incentive programs, working with a cross-functional team of engineers, data scientists, designers, and operations partners. You will analyse driver behaviour and market dynamics to identify opportunities, design incentive structures that are economically sustainable and motivating, and ship the features that bring those programs to life. You will contribute to the broader Rides group strategy and define measurable success metrics, including P&L-level business impact. You will serve as the internal expert on supply economics, regularly presenting insights and recommendations to senior leadership. You will also oversee the delivery of cross-functional initiatives, taking responsibility for implementation and identifying areas for improvement across the business.
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We're looking for a Senior Program Manager to grow Bolt's eligible driver supply across XL/XXL, two- and three-wheelers, Comfort/Premium and Business Accounts.
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