Bolt Careers

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Showing 11 roles in 1 location and all teams
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The CS Operations Specialist is a Tier 2 expert responsible for handling sensitive and complex cases that require deeper investigation, judgment, and cross-functional collaboration. This role also acts as a quality anchor β€” supporting in QA audits, feedback loops, and calibration with both in-house and outsourced teams. They serve as the bridge between frontline operations and process excellence, ensuring that escalations are resolved fairly, quality is upheld, and both customer and brand integrity are protected.
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Lead the future of Grocery & Retail at Bolt Food Romania, owning the strategy, P&L and team while building partnerships that drive sustainable growth at scale. πŸš€
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Join Bolt Food as a Key Account Manager and grow our most strategic restaurant partnerships through strong commercial plans, data-driven insights and impactful campaigns. πŸš€
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You'll work closely with the Senior Operations Manager to strengthen driver engagement, improve Trust & Safety performance, and enhance the overall driver experience across Romania. You'll own initiatives ranging from driver communications, feedback programs, community engagement, and strategic partnerships to rewards programs that increase driver satisfaction, retention, and marketplace quality. Success in this role means building an engaged driver community, improving Trust & Safety outcomes, and delivering initiatives that strengthen driver loyalty, retention, and marketplace quality.
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Join Bolt Food as a Senior Account Manager in Bucharest! Own restaurant partnerships, drive commercial growth, and shape the future of food delivery in Romania. πŸš€
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You will work on the core systems that help customers find the right restaurants, stores, dishes, and items across Bolt Food. Your initial focus will be the home screen and other personalised screens: which categories and carousels each customer sees, in what order, and what appears within them. You will also shape how the full surface is optimised, balancing customer relevance against business objectives and guardrails, and contribute to recommendations elsewhere in the customer journey. This is a highly applied role where you will work closely with product, engineering, analytics, and operations teams to take ideas from research and offline evaluation to online experiments and production systems used by millions of customers.
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Acquire top store chains nationally for Bolt Food, leading strategic negotiations, complex retail sales cycles, and sales strategy development.
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We are looking for a commercially-minded, analytically sharp Senior Operations Specialist to own and grow the health of our ride-hailing marketplace in Romania. This is a senior, high-ownership role on our Rides Marketplace & Planning team: you won't just diagnose what's broken and propose fixes β€” you'll own the strategic direction of supply and demand across all Romanian cities, make the financial and commercial calls that move the business, and lead the complex, cross-functional projects that turn those calls into results. You will operate with a high degree of autonomy, working closely with the Operations Manager and the wider leadership team, including the General Manager, and partnering with cross-functional teams (Marketing, PR, Public Policy, CS) as well as analysts and marketplace managers from HQ and other countries. Much of the time the right answer won't be obvious and the information won't be complete β€” you'll be expected to build a view, quantify the trade-offs, make the call, and own the outcome. When priorities compete, and pressure is high, you're the person who brings structure and drives execution forward. If you think like a business owner, you'll fit right in.
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Bolt Food's Stores vertical covers everything outside of restaurants: grocery, convenience, pharmacy, beauty, electronics, and other retail categories. As one of our growing business areas in Romania, we're focused on expanding our network of retail partners and making everyday essentials more accessible to customers across the country. As a Senior Enterprise Sales Manager , based in Bucharest , you will play a key role in driving the expansion of Bolt Food's Stores business in Romania by identifying, engaging, and securing partnerships with leading national and regional retail chains. You will own the full enterprise sales cycle, from identifying strategic opportunities and building relationships with senior decision-makers to negotiating complex commercial agreements and successfully launching new partnerships. You'll work closely with local and regional teams to develop tailored commercial proposals, navigate multi-stakeholder negotiations, and contribute to our long-term growth strategy. This is an opportunity for an experienced commercial professional who enjoys building partnerships from scratch, thrives in complex negotiations, and wants to make a visible impact on the growth of one of Romania's leading delivery platforms.
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You'll own critical data science systems end-to-end, architecting solutions that directly shape product and business decisions at scale. As a Staff Data Scientist, you will be the driving force in elevating our technical standards - pioneering approaches that bridge the gap between research and production, and serving as a technical north star for the teams around you. You will mentor colleagues and set the bar for rigorous, maintainable data products that affect over 200 million customers worldwide.
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We're looking for a Strategy & Operations Senior Associate to join the Rider Domain team in Romania. This is a high-impact, high-ownership role β€” you'll work closely with the Senior Operations Manager to manage our category portfolio, increase category performance, and expand Bolt's footprint through launching new categories across Romania. You'll play a key role in building and managing strategic partnerships with venues, airports, banks, and other key partners to unlock new growth opportunities and strengthen Bolt's position in the market.
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