Let’s make cities for people, not cars.

We are looking for a sharp, highly-organised Operations Coordinator to support our France ride-hailing operations.This person will be executing operational functions and partner-facing initiatives to ensure a consistent quality of service, partner satisfaction, scalability, and support across the growing network of partners all around France.You will be working closely with a high-performing team along with the Team Lead and an Operations Manager. Let's build the future of transport together

We are looking for an Operations Specialist to join our Rides team. You'll be responsible for supporting marketplace performance and driver growth by executing pricing, incentive, and driver earnings initiatives that directly impact the balance between supply and demand in your city. As an Operations Specialist, you'll have a direct and measurable impact on marketplace health, driver engagement, and business performance. In this role, you will contribute to the development and execution of marketplace strategies, helping ensure Bolt maintains a competitive and sustainable driver value proposition. You'll work closely with local and regional stakeholders, using data and operational insights to identify opportunities, address marketplace challenges, and improve overall performance. This is a highly analytical and hands-on role. You'll be comfortable diving into marketplace data to identify trends and opportunities, while also collaborating across teams to turn insights into actions. If you're excited by solving complex operational problems and making data-driven decisions that impact millions of rides, this is your opportunity.

We are looking for an Operations Specialist - Driver Early-Life Engagement to join the Local Operations team. In this role, you will be responsible for optimizing the driver journey from registration through their first 30 days on the platform. You will play a key role in improving registration and activation speed, increasing conversion rates, and maximizing driver engagement and retention during the most critical stages of the lifecycle. You will be responsible for the efficiency and quality of all operations related to driver registration, activation, and early-life engagement. You will identify opportunities to improve the driver journey, optimize the registration-to-activation funnel, and drive initiatives that accelerate first trips and maximize engagement during the first 30 days. You will work cross-functionally to remove operational bottlenecks, improve conversion and retention, and ensure successful initiatives can be scaled across markets. Main tasks and responsibilities Analytics and performance - you will be responsible for defining and monitoring relevant KPIs to track registration, activation, retention, and the performance of different initiatives. Processes and tools - you will create and optimize processes and tools to improve operational efficiency, provide visibility on performance, facilitate access to information, and identify opportunities to leverage automation and AI. Stakeholder management - you will work closely with internal teams to gather feedback, align on priorities and processes, and provide support when needed. User experience - you will iterate to optimize the registration and activation journey, strengthen engagement, and improve the overall value proposition. Scaling - you will be responsible for sharing results and best practices, and cooperating with the Central Ops team and other local teams to replicate successful initiatives across Bolt markets.