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You will own end-to-end automation performance for a defined vertical and persona at Bolt, taking accountability for how effectively Bolt's AI support agent resolves customer issues. Your focus will be on continuously improving Automation Resolution Rate by identifying why automations fail and turning those insights into measurable improvements. Working at the intersection of AI systems and operations, you will define what effective resolution looks like, build and maintain the routines that guide Alfred's responses, and improve the quality of the knowledge and data available to the AI. You will work closely with Product, Engineering, Legal, Compliance, and vertical teams to turn escalation patterns and evaluation results into concrete improvements that can be deployed and measured.

We’re looking for a senior legal/compliance professional to be part of our Commerce Compliance team. In this role you would be taking proactive global ownership of regulatory compliance of Bolt’s payments platform, ensuring second line compliance across EEA, and alignment with financial services licensing regulation in our 45+ countries globally. This is a hands-on role for a knowledgeable legal expert to manage compliance projects, external counsels and internal stakeholders. As part of Bolt’s payments team you would be providing strategic and daily support to the whole company from a financial services regulation point of view.

We’re looking for a Global Maintenance Manager to drive operational excellence across Bolt’s micromobility maintenance network — standardising processes, scaling best practices, and turning fleet data into measurable improvements across 200+ workshops and 200,000+ vehicles worldwide. As our Global Maintenance Manager you will be globally responsible for the quality, efficiency, and safety of vehicle maintenance across all of Bolt’s micromobility markets. You won’t be managing mechanics directly — instead, you’ll lead through influence: setting the standards, building the metrics, and coaching our local Operations Managers and lead mechanics to perform at their best. You’ll sit at the crossroads of field operations, data analytics, and product. Your primary stakeholders are our regional Operations Maintenance Managers (OMMs) and lead mechanics across Europe. You’ll also act as the product owner for the maintenance section to serve as the key link between local teams and the central teams.

We're looking for a Senior ICT Risk & Information Security Manager to join our Bolt Payments Governance, Risk & Compliance team. In this role, you'll shape and strengthen the information security and ICT risk frameworks that support Bolt Payments' growth as a regulated, cloud-based payments business. You'll design scalable governance processes, translate regulatory requirements into practical controls, and help ensure our security and risk practices evolve alongside the business and the changing threat landscape. You'll work closely with Engineering, Product, Legal, Compliance, Internal Audit, and external partners to assess risks, improve security processes, and drive compliance with regulations such as DORA, GDPR, NIS2, and PCI DSS. This is a hands-on role focused on building and improving frameworks rather than maintaining the status quo, while providing expert guidance across the organisation.

We're looking for a Lifecycle Marketing Manager to lead our Riders Lifecycle team and own the strategy that drives rider acquisition, activation, and retention. As a Lifecycle Marketing Manager, you'll manage a team of specialists, oversee 10,000+ automated communications across 50+ markets, and partner closely with our Marketing, Product, and Operations teams to make our outreach smarter and more impactful. This is a high-ownership role for someone who combines strategic thinking with hands-on execution — someone who's as comfortable digging into campaign data as they are presenting a quarterly roadmap to senior stakeholders.

We're looking for a Lifecycle Marketing Manager to lead our Riders Lifecycle team and own the strategy that drives rider acquisition, activation, and retention. As a Lifecycle Marketing Manager, you'll manage a team of specialists, oversee 10,000+ automated communications across 50+ markets, and partner closely with our Marketing, Product, and Operations teams to make our outreach smarter and more impactful. This is a high-ownership role for someone who combines strategic thinking with hands-on execution — someone who's as comfortable digging into campaign data as they are presenting a quarterly roadmap to senior stakeholders.

As a Lifecycle Marketing Specialist, for the Riders team you will be working closely with our Marketing, Expansion, PR and Product Teams and helping to expand lifecycle strategy by implementing email, in-app and push messaging campaigns to engage with our users. This role is a good fit for someone with strong communication skills, analytical mindset and who has worked with lifecycle communications.

Why join Bolt? Build the future of mobility and help transform how people live and move in cities. Tackle challenges at scale that span technology, operations, regulation, and growth. Take real ownership early. Small, lean teams mean your decisions matter from day one, and you'll learn fast alongside some of the best people in the industry. Join one of Europe's leading technology companies, backed by world-class investors including Sequoia.

We're looking for a commercially minded Marketing Manager to join our Southern Europe Local Marketing team in Paris, France. This is a full-time, permanent role. This is your opportunity to act as the local heartbeat of Bolt's brand in France. You'll combine on-the-ground market insight with global strategy to deliver marketing that genuinely connects with local audiences. From generating buzz and building partnerships to executing social-first campaigns and supporting growth across Rides, you'll own how Bolt shows up in your market. You won't just execute — you'll think holistically about growth. That means managing budgets, identifying high-impact opportunities, collaborating closely with central brand, social, performance, and growth teams, and ensuring that global campaigns resonate locally. You'll report to the Regional Marketing Manager and work cross-functionally across an ambitious, international organisation, managing a team of two marketing professionals. Nous recherchons un(e) Responsable Marketing à l’esprit commercial affirmé pour rejoindre notre équipe Marketing Local Europe (Sud) à Paris, en France. Il s’agit d’un poste en CDI à temps plein. C’est l’occasion pour vous d’incarner le pouls local de la marque Bolt en France. Vous combinerez votre connaissance terrain du marché avec la stratégie globale afin de déployer des actions marketing qui créent un véritable lien avec les audiences locales. De la génération de visibilité à la création de partenariats, en passant par l’exécution de campagnes pensées pour les réseaux sociaux et le soutien à la croissance de l’activité VTC, vous serez responsable de la façon dont Bolt se positionne sur votre marché. Vous ne vous contenterez pas d’exécuter : vous adopterez une vision globale de la croissance. Cela implique de gérer les budgets, d’identifier les opportunités à fort impact, de collaborer étroitement avec les équipes centrales chargées de la marque, des réseaux sociaux, de la performance et de la croissance, et de veiller à ce que les campagnes globales résonnent localement. Vous serez rattaché(e) au Regional Marketing Manager et travaillerez en collaboration avec différentes équipes au sein d’une organisation internationale ambitieuse, tout en encadrant une équipe de deux professionnelles du marketing.

We’re looking for a hands-on marketer to help grow Bolt’s brand across the UK & Ireland. Working closely with the Local Marketing Manager, you’ll execute local marketing initiatives across our Rides and Micromobility businesses, managing everything from user communications, copywriting, and social media to localising campaigns for regional audiences. You’ll play a key role in building driver communities, adapting global campaigns to local markets, and delivering high-impact marketing initiatives that drive growth.

As Performance Marketing Specialist, you run user acquisition campaigns across an allocated set of markets for one of Bolt's business verticals (Rider, Delivery, Food). You execute and optimise across the major paid platforms (Google, Meta, TikTok, ASA), keep budget pacing on track, run experiments and feed insights back into the wider strategy. You operate with growing autonomy in day-to-day campaign management while being supported by your manager and Senior Specialists on bigger strategic calls. You'll also be the go-to person for ad-hoc and service-desk requests from the wider business, making sure those land cleanly without disrupting your vertical's core performance.

At Bolt, every ride order flows through our matching system. The quality of each allocation shapes platform-wide outcomes, affecting how quickly riders are picked up, how efficiently drivers earn, and how well we manage supply and demand across dozens of markets. We are evolving our matching stack from a heuristic-based dispatch system toward a context-aware, probability-based allocation engine powered by machine learning and reinforcement learning. As Principal Product Manager, you will own this transition end to end. You will define the roadmap, build a cross-functional pod of engineers, data scientists, and specialists, and be accountable for both the performance of the existing system and the delivery of the next generation. This is a deeply technical role that also requires clear, precise communication with senior stakeholders. You will own the interface between matching and pricing, coordinate experiment rollout across markets, and set the direction for how Bolt allocates supply at scale.

Thailand’s PR Manager will leverage strong local media relations to implement the PR strategy and heavily support ongoing projects in the country. We’re looking for someone with a long-term strategic approach to PR who can build Bolt’s narrative, help elevate the brand, and raise awareness of our ride-hailing and business lines.

As a Senior Product Designer in the Driver team, you'll lead design across a sub-domain — taking initiatives from problem framing through to shipped experiences, and setting the bar for craft and usability along the way. You'll partner with PMs, engineers, and researchers to translate driver insight into product decisions, contribute to roadmap and strategy, and raise the quality bar for design across the wider Driver team. Success in the role will include measurable improvements to driver-facing metrics and stronger, more coherent end-to-end experiences. The first step in our interview process is a Portfolio Review; Please list your portfolio with case studies (and password, if any) on your Resume to help our hiring team gain a better understanding of your skills as a Product Designer.

In this role, you will be responsible for all public web pages , including product and feature pages (e.g. Ride-hailing, Micromobility, Delivery), their conversion and discoverability via the main navigation. To achieve this, you will collaborate with product designers and other stakeholders from different teams. Additionally, you will support our Brand team in designing campaign pages. This role requires you to understand user needs, create prototypes, suggest improvements based on user behaviour and analytics, and turn concepts into high-quality, user-friendly solutions.

We're looking for a hands-on Product Design Manager to lead the Product Design team across four domains within the Incentives team: Bolt Plus, Rides Growth, Delivery Growth, and Merchant Ads. You will collaborate with cross-functional teams to define and execute the design strategy, ensuring alignment with our business objectives. This is a hands-on management role. As a Product Design Manager, you will act as a player-coach, owning the end-to-end design process and execution for the Bolt Plus team, while also managing and leading a group of Product Designers, supporting their professional growth, setting quality standards, developing a high-performing team, and driving the creation of exceptional designs across the team. To achieve this, you will define and execute design strategies and principles, implement key initiatives, and establish the processes, frameworks, and best practices needed to enable informed decision-making across various products within the Bolt ecosystem.

We are looking for a Product Manager in the Micromobility organization to drive the vision, strategy, and execution for our pricing products. In this role, you will be responsible for how we price our fleet of light electric vehicles (e-scooters and e-bikes) to balance user demand with operational sustainability. You will lead a cross-functional team to build the advanced tooling and automation needed to scale our pricing logic globally, while directly shaping the user app experience to ensure a seamless rider journey that achieves our business goals across hundreds of cities. Our Micromobility vertical leads urban transport transformation with one of Europe's largest e-scooter and e-bike fleets. We offer a sustainable, affordable alternative to private cars, managing complex operational and marketplace challenges across varied regulatory and economic landscapes. Pricing is crucial, shaping rider behavior, fleet turnover, and making green mobility accessible. You will have a hands-on role in shaping Bolt's growing mobility ecosystem. Main tasks and responsibilities Defining the product strategy and roadmap in alignment with domain(s) and/or vertical objectives and user needs. Designing experiments for deliverables (with your analytics partner) to inform product decisions and positioning. Collaborating with cross-functional teams (engineering, design, marketing, etc.) to drive product development through all stages from concept to launch. Prioritisation of features and enhancements based on a deep understanding of customer requirements and data analysis. Defining and tracking key product metrics to measure product success and iterate on the product based on data insights. Leading and facilitating product development processes, including sprint planning, backlog grooming, and product reviews.

We are looking for an experienced Product Manager to bring customer delight, great conversion, and quick expansion capability to our Payments team. You’ll be in charge of discovery and delivery in the Bolt marketplace ecosystem end-to-end, contributing to its vision, strategy, and execution. You’ll also keep an eye on the budget and KPIs to make sure we’re hitting our financial and operational goals. In this role, you’ll be building a roadmap that keeps our teams and partners aligned. You'll be part of a team of Analysts, Ops specialists, and Engineers, working closely with teams across all Bolt business lines, plus Tax, Legal, and other departments to drive success for the Payments platform.

We're looking for a Product Operations Specialist to join our Rides Product team and help us scale how we ship, communicate, and learn from our users. You'll sit at the intersection of product, data, and operations — making sure the right information reaches the right people, processes run smoothly, and user feedback drives real product decisions. As a Product Operations Specialist on the Rides team, you'll be the operational backbone that keeps our product organisation running effectively. You'll own stakeholder communications — translating complex product developments into clear, actionable updates for everyone in the company. You'll design and improve the processes and tools (Jira, workflows, SOPs) that help product teams move faster with less friction. And you'll monitor driver and rider feedback channels to surface trends and turn raw signals into insights that shape what we build next. You'll work closely with Product Managers, Analysts, and 50+ markets, ensuring alignment across teams and keeping everyone focused on what matters.

Bolt is building Retail Media into a strategic revenue engine across 16 markets, with Brand Ads at the centre. The next 24 months are about evolving it from a high-potential business into a strategic, scalable, and profitable revenue line. We are looking for a Retail Media Sales Senior Manager to build and lead the global sales engine that will get us there. From day one, you are the senior commercial owner of Brand Ads: you carry a personal portfolio of strategic accounts, lead a small founding team across global and local layers, and shape the regional sellers we will hire as revenue scales. Reporting directly to the Global Head of Ads and Monetisation, you will define the commercial strategy across 16 countries, codify the founding playbook, and partner with Product to commercialise new ad formats and features. The first 12 months focus on endemic CPG, agency relationships, and in-app inventory; programmatic and off-app advertising follow as the offering matures. This role has a direct impact on Bolt's P&L and offers a rare opportunity to shape the future of retail media at one of Europe's fastest-growing platforms.