Paying your Commission
Bolt collects commission in all markets where we operate. This fee helps us maintain the platform, provide you with the right support and improve the overall experience for both drivers and passengers.
In Malaysia we charge a commission rate of 15% on every completed trip. The remaining 85% is credited directly to your account.
P.S. Each driver has unique account details. Do not make payments to other bank account except the one shown in your app or invoice.
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Important Information about Commission
Commission applied to both cash and card trips.
Commission does not apply to tips, bonuses, toll fees, cancellation fees or booking fees.
Commission will be calculated automatically and reflect directly in your app. You can view it by clicking on the "Earnings" tab on the Homepage.
Failure to pay commission will result in your cash trip option being temporarily suspended due to debt. You can ONLY take card trips in this case.
Cancellation Fees
Unlike commission, cancellation fees are paid to the driver by Bolt when the passenger cancels a ride they had booked after 5 minutes. The compensation is MYR 3 and only applicable for card trips.
Airport & Toll Fees
Toll fees and the MYR 2 airport (KLIA2) fees are automatically included in your fare, ensuring a smooth and transparent experience.
If no toll stations are passed during your trip, our system will automatically adjust and deduct the toll amount for you. Please note that toll fees are not applicable for pickup routes and will not be charged.
