Account Manager
About us
With over 150 million customers in 45+ countries, Bolt is one of the fastest-growing tech companies in Europe and Africa. And it's all thanks to our people.
We believe in creating an inclusive environment where everyone is welcome, regardless of race, colour, religion, gender identity, sexual orientation, national origin, age, or disability.
Our ultimate goal is to make cities for people, not cars, and we need your help to achieve this mission!
About the role
Main tasks & responsibilities:
- Managing a portfolio of key clients, proactively contacting them and helping them
- Replying to client queries, replying to emails, calls and solving their challenges
- Creating account plans to grow volumes from existing clients
- Preparing and managing the flow of accounting documents and materials
- Communicating with an international team to solve local issues
- Delivering volume growth each month
About you:
- You have at least 2+ years of successful previous experience in account management
- You are a self starter, keen, ambitious and hungry to get results
- You are proactive, organised and obsessed with details
- You have superb written and spoken communication skills in English and the local language
- You are comfortable and experienced speaking with clients, dealing with issues and generating positive outcomes
- You demonstrable experience of upselling and generating volume growth from existing clients
Experience is great, but we also look for drive, intelligence, and integrity. So, even if you don’t tick every box, please consider applying if you feel you’re the kind of person described above!
Become part of our Business Operations team
We are all about impact. Our small teams work on local and global processes in 45 countries. We build partnerships, launch new cities, bring new restaurants to our app, enable 150+ million people to commute safely, and ensure that millions of couriers and drivers can earn an income on their terms.
Why you’ll love it here:
- Play a direct role in shaping the future of mobility.
- Impact millions of customers and partners in 500+ cities across 45 countries.
- Work in fast-moving autonomous teams with some of the smartest people in the world.
- Accelerate your professional growth with unique career opportunities.
- Get a rewarding salary and stock option package that lets you focus on doing your best work.
- Enjoy the flexibility of working in a hybrid mode with a minimum of 2 days in the office each week to foster strong connections and teamwork.
- Take care of your physical and mental health with our wellness perks.
*Some perks may differ depending on your location and role.