General Manager

We are looking for a General Manager in Ghana to lead our Rides business vertical.

You will be responsible for developing and nurturing critical relationships with marketplace stakeholders; driving growth in passenger and driver acquisition, engagement and retention to strengthen our leadership position; and managing and developing a high-performing team.

Location: Accra, GhanaView all roles

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About us

With over 200 million customers in 50+ countries, Bolt is one of the fastest-growing tech companies in Europe and Africa. And it's all thanks to our people.

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We believe in creating an inclusive environment where everyone is welcome, regardless of race, colour, religion, gender identity, sexual orientation, age, or disability.Our ultimate goal is to make cities for people, not cars, and we need your help to achieve this mission!

About the role

This strategic role will be the interface between our business and the key country stakeholders (i.e. regulators, government officials, local communities etc).

You will be working closely with the local operations and support teams, the Regional manager, HQ teams (i.e., Public Relations, Growth Analytics, Central Operations, Marketing, Product, Regulatory, Customer Support).

This is a critical, impactful and highly rewarding role: Ghana is an exciting market for Bolt and you will lead the mission to make urban travel more affordable, safe, convenient, and sustainable.

What you can expect

Main tasks and responsibilities:

Lead the financial and strategic planning process and be responsible for its implementation for Ghana

Define, implement and optimize local business and operational strategies/goals with the local operations team

Advocating and elevating Bolt’s brand, product and service by working closely with local authorities and policy makers

Establish strategic partnerships with drivers, local fleet owners and other relevant businesses/entities

Advise and closely collaborate with HQ teams such as Product, People or Marketing to develop and execute key initiatives that drive growth and efficiency

Take ownership of Bolt’s growth in Ghana by ensuring both local operations and HQ teams, support and collaborate actively with each other to meet business goals

What we expect

About you:

You have 7+ years of experience in operations management or general management role with P&L experience

You are a strong leader and collaborator with excellent negotiation and communication skills (both verbal and written) in English

You are highly analytical and have a data-driven mindset with excellent Excel skills

You have a strong sense of ownership with a hands-on approach

You are comfortable with developing business frameworks to support your strategies and decisions

MBA and Consulting experience is an added advantage, but not mandatory.

Experience is great, but what we really look for is drive, intelligence, and integrity. So even if you don’t tick every box, please consider applying if you feel you’re the kind of person described above!

Apply now and join us to make cities for people, not cars.

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General Manager

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