Program Manager, Safety Risk Detection

We are seeking a Program Manager for Risk Detection with strong data management skills (SQL) and extensive experience in risk management and criminal acts prevention.

Location: Tallinn, EstoniaView all roles
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About the role

Our Central Safety team is responsible for monitoring, detecting, and coordinating the prevention of risks targeting users and accounts that could lead to real-world harm. In this role, you will be responsible for monitoring risk detection KPIs and dashboards, preparing reports on criminal activity patterns, coordinating the prevention of identified risks, modeling and maintaining safety risk rules, and delivering safety risk assessments for new projects and updates to existing products. Our ultimate goal is to protect the safety of Bolt users globally, minimize reputational risk linked to criminal activities, and enable sustainable company growth.

What you can expect
Main tasks and responsibilities:
Detect safety risk trends and analyze criminal activity patterns.
Validate and refine predictive models for detecting and preventing criminal activity in collaboration with the Data Science team.
Monitor local safety crises and emerging risks to uncover root causes and support model improvements.
Analyze flagged anomalies and user-reported tickets to identify unflagged risks and propose new detection mechanisms.
Maintain accurate and up-to-date process documentation.
Perform risk assessments for new products and updates to existing ones, leveraging machine learning solutions.
What we expect
About you:
At least 5 years of experience in risk investigation, penetration testing, or red team operations.
Strong analytical skills with the ability to interpret complex data, translate insights into actionable strategies, and write SQL queries.
Excellent communication skills, with the ability to convey complex concepts clearly and concisely
Effective team player who thrives in collaborative, cross-functional environments.
Previous experience in the space of safety, fraud, or banking investigations is a plus.
Experience is great, but we also look for drive, intelligence, and integrity. So, even if you don’t tick every box, please consider applying if you feel you’re the kind of person described above!

Apply now and join us to make cities for people, not cars.

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Why you’ll love it here:
Play a direct role in shaping the future of mobility.
Impact millions of customers and partners in 600+ cities across 50+ countries.
Work in fast-moving autonomous teams with some of the smartest people in the world.
Accelerate your professional growth with unique career opportunities.
Get a rewarding salary and stock option package that lets you focus on doing your best work.
Enjoy the flexibility of working in a hybrid mode with a minimum of 3 days in the office each week to foster strong connections and teamwork.
Take care of your physical and mental health with our wellness perks.
*Some perks may differ depending on your location.

About us

With over 200 million customers in 50+ countries, Bolt is one of the fastest-growing tech companies in Europe and Africa. And it's all thanks to our people.
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We believe in creating an inclusive environment where everyone is welcome, regardless of race, colour, religion, gender identity, sexual orientation, age, or disability.Our ultimate goal is to make cities for people, not cars, and we need your help to achieve this mission!

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