Operations Manager
The Operations team at Bolt holds full responsibility for strategy, marketplace health, and growth in Dar es Salaam. To further expand on our success story, we’re looking for a data-driven and passionate Operations Manager with a get-it-done attitude, ready to drive strategic initiatives and help transform the mobility industry in Tanzania.
Location: Dar es Salaam, TanzaniaView all roles
What you can expect
Main tasks and responsibilities:
Own and manage Bolt’s operations strategy for Dar es Salaam, with a focus on fleet performance, marketplace health, and supply engagement
Lead initiatives to reactivate underutilized fleet vehicles and improve the performance of active drivers and fleet partners
Analyze operational data and local trends to identify growth opportunities and pain points, and develop actionable solutions
Build and strengthen relationships with fleet partners, drivers, and other stakeholders to increase loyalty and engagement
Collaborate with HQ teams including Product, Legal, Central Operations, and Marketing to execute on strategic priorities
Design and roll out city-specific growth campaigns and efficiency-enhancing initiatives
What we expect
About you:
Experience is great, but what we look for is drive, intelligence, and integrity. So even if you don’t tick every box, please consider applying if you feel you’re the kind of person described above!
You have 7+ years of experience in Operations, Startups, Strategy Consulting or other relevant organisations
You are a strong collaborator with excellent communication skills in English
You are highly analytical and have a data-driven mindset with excellent Excel/Google Sheets skills, yet are not afraid to get your hands dirty if needed
You have a strong motivation to solve problems creatively and efficiently
You thrive in a fast-paced environment
You are customer-oriented and will strive to strengthen our value proposition to ensure supply growth
Apply now and join us to make cities for people, not cars.
Become part of our Business Operations team
Why you’ll love it here:
Play a direct role in shaping the future of mobility
Impact millions of customers and partners in 500+ cities across 45 countries
Work in fast-moving autonomous teams with some of the smartest people in the world
Accelerate your professional growth with unique career opportunities
Get a rewarding salary and stock option package that lets you focus on doing your best work
Enjoy the flexibility of working in a hybrid mode
Take care of your physical and mental health with our wellness perks
Be part of an international and diverse team, in which we ensure a cooperative work environment
*Some perks may differ depending on your location.About us
We believe in creating an inclusive environment where everyone is welcome, regardless of race, colour, religion, gender identity, sexual orientation, age, or disability.Our ultimate goal is to make cities for people, not cars, and we need your help to achieve this mission!
