Let’s make cities for people, not cars.

As an Operations Specialist, you will have a direct and tangible impact on local operations that you can see in real-time. If you’re ready to take full ownership of your work, disrupt the marketplace, and shape movement patterns in the urban landscape - here’s your chance! You will be relying on relevant data to form business insights, spot potential for development and recommend changes in the business in order to manage and grow supply and demand for our ride-hailing operations in Estonia, working closely with other cross-functional/HQ stakeholders to support our mission.

As an Operations Specialist, you will have a direct and tangible impact on local operations that you can see in real time. If you're ready to take ownership of your work, solve complex operational challenges, and help shape the future of urban mobility, here's your chance. Using data to generate business insights, you'll identify opportunities for improvement and turn them into impactful initiatives that strengthen supply and demand across our ride-hailing marketplace in Slovakia. You'll work closely with local teams, HQ, and cross-functional stakeholders to drive operational excellence and support Bolt's continued growth.

We’re looking for an Operations Specialist to be the connective link between the GM, fleet supply, and commercial demand at Bolt Drive Czech Republic. You’ll lead a 10-person field team, ensure the fleet remains available and well maintained, manage 3PL performance and service quality, and develop commercial partnerships that support our growth—all while improving operational and cost efficiency.

The Operations Specialist supports the efficient execution of activities related to Compliance Assurance and Document Renewals teams within the UK and IE operations. This role is predominantly analytical, with a strong focus on using data to ensure operational compliance with relevant legislation/regulation, proactively manage risk, and lead initiatives that improve the efficiency, accuracy, and scalability of the teams. A key part of this role involves forecasting, in-depth data analysis, performance monitoring, change and project management. The Operations Specialist will work closely with team managers to streamline and automate processes, reduce variability, and ensure consistent execution across regions. Additionally, this role is responsible for driving the implementation of centrally led changes, maintaining internal governance frameworks, and contributing to risk-benefit evaluations of new or evolving operational initiatives. Cross-functional collaboration, critical thinking, and the ability to derive actionable insights from data are essential. The Operations Specialist plays a direct role in delivering on key operational metrics and supporting long-term strategic goals.

You will be responsible for leading initiatives that enhance driver and fleet engagement while ensuring high operational standards across all touchpoints. This includes developing scalable processes and frameworks to improve quality, monitoring key performance metrics such as acquisition, onboarding, conversion, and engagement, and driving continuous improvement.

We’re hiring an Operations Specialist with responsibility for driving marketplace performance and operational excellence across assigned city markets within the Rides division. This is a hands on, commercially driven role focused on analysing city performance, identifying growth opportunities, and executing strategies that optimise supply, demand, and overall marketplace health. Working closely with cross-functional teams including Growth, Marketing, Product, and Public Policy, the Operations Specialist helps shape and deliver city level strategies related to pricing, incentives, supply engagement, and operational initiatives.

We are looking for an Operations Specialist to join our Supply & Growth squad in Lithuania. In this role, you will be the engine behind our supply acquisition and engagement efforts. You will have a direct, tangible impact on our daily operations, ensuring that our growth programs are executed with precision. We need someone who is as comfortable diving into a conversion funnel as they are speaking with independent partner drivers on the ground to understand their challenges and motivations. Reporting to the Supply & Growth Operations Manager, you will execute the programs and processes that drive our supply-side growth. Your primary focus will be on the end-to-end acquisition funnel—onboarding new partners and keeping them engaged. This is a hands-on, high-ownership role. You will be responsible for reading funnel indicators, identifying where partners are dropping off, and taking immediate action to fix it. This position requires a rare mix of analytical thinking and interpersonal skill; you will spend your time both behind a screen analyzing performance and in the field gathering ground-level insights. Please note that this is a full-time permanent employment opportunity. The monthly gross salary for this role ranges from 3000€ to 3600€ and will depend on your skills, knowledge, and experience.

We are looking for an analytical and solutions-driven Operations Specialist to use the data provided to form business insights, spot potential for development and recommend changes in the business in order to improve the quality, compliance and efficiency of driver, vehicle and fleet partner registration processes for our ride-hailing operations in Poland. You will be working closely with the Operations Manager(s) and the Driver Growth team, where your work will have a direct impact on business growth by achieving quality, compliance and vendor performance milestones and key metrics.

The Operations Specialist supports UK operations by driving operational excellence while ensuring alignment with licensing, regulatory and internal policy requirements. The role focuses on questioning existing ways of working, simplifying and automating processes, analysing data, and implementing practical solutions that improve the team’s efficiency, accuracy and scalability. Working within the strategy and priorities set by the Operations Manager, the Operations Specialist takes ownership of assigned improvement projects from scoping through implementation and adoption. These projects may include redesigning processes, building automations using AI and other available tools, analysing safety or operational data, measuring and monitoring outcomes, conducting risk assessments, or proposing improvements to the wider Trust & Safety and compliance framework. While Trust & Safety and compliance are the role’s primary focus, the Operations Specialist may also support operational excellence initiatives in adjacent UK operations teams, such as Driver Growth, where their expertise can deliver wider operational benefits. This requires strong project delivery and change management, as well as the ability to turn operational problems into practical, compliant solutions.

We are looking for a Part-Time Customer Support Specialist in the Customer Support team for Bolt ride-hailing. Are you after a high-impact role in a fast-growing organization where you can build from scratch and scale both yourself and the business? Then this one might be for you. It’s an exciting, once-in-a-lifetime opportunity as you would work with smart people from local market and HQ, come up with scalable solutions to customer problems, and see results of your work each day. Please note that this is a part-time permanent employment opportunity. The monthly gross salary for this role is GEL 1060 , with an additional quarterly bonus. As a Part-Time Customer Support Specialist you will work in a young and energetic team. You'll have the environment and opportunities to help us improve our processes and make them even more efficient in addition to creating the best customer experience. Please note, that this position is procured by a third party representing a local partner. Bolt Group companies are not involved in the recruitment process Why join Bolt? Build the future of mobility and help transform how people live and move in cities. Tackle challenges at scale that span technology, operations, regulation, and growth. Take real ownership early. Small, lean teams mean your decisions matter from day one, and you'll learn fast alongside some of the best people in the industry. Join one of Europe's leading technology companies, backed by world-class investors including Sequoia.

You'll work closely with the Senior Operations Manager to strengthen driver engagement, improve Trust & Safety performance, and enhance the overall driver experience across Romania. You'll own initiatives ranging from driver communications, feedback programs, community engagement, and strategic partnerships to rewards programs that increase driver satisfaction, retention, and marketplace quality. Success in this role means building an engaged driver community, improving Trust & Safety outcomes, and delivering initiatives that strengthen driver loyalty, retention, and marketplace quality.

We're looking for a strategic and impact-driven Regional Domain Manager - Driver Ops to lead Bolt's Driver Operations across multiple markets within the region. This is an execution-focused role, directly accountable for driving the roll-out and impact of central Driver Operations initiatives at Regional Level. You will ensure that every central program - spanning Driver Acquisition, Driver Engagement, Rewards & Loyalty, Quality, Driver Experience and Funnel management, and Driver Community Engagement - is executed with excellence in your region. You will also channel structured market insights and feedback to central teams, ensuring global programs are designed and iterated with real market context. As the accountable owner for regional Driver Domain KPIs, you will ensure markets meet their OKRs, remove blockers, and create clear alignment between local and central teams. This is a high-impact role suited for someone who thrives on making things happen and who can hold both local and central teams accountable for results.

You'll take the lead on regional Driver Domain KPIs, owning performance end-to-end and driving markets to hit ambitious OKRs. Acting as the critical link between local and central teams, you'll cut through blockers, create alignment and keep execution moving at pace. This role is built for someone who thrives on accountability, loves bringing teams together, and is motivated by delivering meaningful results at scale.

You'll lead Bolt's Rider Operations across multiple markets in the Western Europe region, owning execution of rider programs spanning Airports, Venues, Categories, Scheduled Rides, B2G, and Rider Engagement end-to-end. As the regional owner of Rider Domain KPIs, you translate global strategy into structured regional plans, surface market insights to central teams, and drive corrective action when markets underperform.

You’ll be responsible for building lasting relationships with our partners and driving performance improvements across the Bolt Business organisation and beyond. (Please note that this position is procured by a third party representing a local partner. Bolt Group companies are not involved in the recruitment process.)

We’re looking for a motivated Senior Analyst, Driver Growth to join our Bolt Rides team. As part of the Driver Growth domain, you’ll support sustainable supply growth and driver retention initiatives that contribute to the growth and success of our Rides marketplace. The role combines driver engagement, operational execution, process improvement, relationship management, and supporting initiatives that help more drivers join Bolt and stay with us. This role is a good match for you if you’re a driven, analytical and hands-on individual with strong operational experience and a practical approach to problem-solving.

About the role You'll report to the Czechia General Manager (Managing Director of the CZ market), lead a local courier operations team, and work closely with cross-functional and HQ stakeholders. The ideal candidate brings deep operational experience, strong data instincts, and a genuine enthusiasm for applying AI tools to solve problems faster and smarter.

You will own financial operations, planning and cost management for Bolt Poland, support month-end closing for the local team alongside the central finance team, and build the quarterly forecasts, monthly cost reports, and business analysis that leadership relies on. You'll partner closely with the finance team, vendors, and other domain teams, supporting them with financial models for their projects, and help design the processes that keep this function running as we grow.

As Senior Operations Manager in Tanzania, you will lead Driver Engagement, Marketplace Efficiency, Rider Growth, and Platform Safety — owning mission-critical KPIs and driving initiatives that scale our marketplace. This role sits at the heart of local operations, from supply retention and rider lifecycle management to platform safety and city expansion. You will work closely with cross-functional and HQ stakeholders to build a safe, compliant, and high-performing ecosystem that makes cities more sustainable, accessible, and affordable.

As a Senior Operations Manager (Marketplace), your key objective is to lead and scale marketplace operations in Bangkok by driving operational excellence, and marketplace efficiency. You will strengthen the driver and fleet partner value proposition, lead strategic operational initiatives, and collaborate closely with cross-functional stakeholders to improve marketplace health and customer experience. This is a highly analytical and hands-on leadership role for someone who thrives in fast-paced environments, understands marketplace dynamics, and is passionate about building scalable and sustainable operations.