Bolt Careers

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Showing 53 roles in all locations and 1 team
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As the Courier Operations Manager in Cyprus, you will be the owner of courier operations end-to-end — from process design to team development, execution, and performance management. You’ll start by managing a highly technical Courier Operations Specialist and gradually expand the team by identifying skill gaps and hiring accordingly. We’re seeking someone who can seamlessly switch between deep analytical problem-solving and on-the-ground leadership. You must be comfortable speaking with couriers, analysing their performance data, and building robust supply models to improve efficiency and earnings. Expected travel to key operational zones in Cyprus will be required — you should be excited to spend time with couriers in the field, not just behind a laptop.
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We're looking for a Courier Operations Specialist to drive marketplace efficiency and fleet partner performance for Bolt Food in Malta.
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We are looking for a Customer Support Specialist in the Customer Support team for Bolt ride-hailing. Are you after a high-impact role in a fast-growing organization where you can build from scratch and scale both yourself and the business? Then this one might be for you. It’s an exciting, once-in-a-lifetime opportunity as you would work with smart people from local market and HQ, come up with scalable solutions to customer problems, and see results of your work each day. Please note that this is a full-time permanent employment opportunity. The monthly gross salary for this role is GEL 2120 , with an additional quarterly bonus. As a Customer Support Specialist you will work in a young and energetic team. You'll have the environment and opportunities to help us improve our processes and make them even more efficient in addition to creating the best customer experience. Please note, that this position is procured by a third party representing a local partner. Bolt Group companies are not involved in the recruitment process. Why join Bolt? Build the future of mobility and help transform how people live and move in cities. Tackle challenges at scale that span technology, operations, regulation, and growth. Take real ownership early. Small, lean teams mean your decisions matter from day one, and you'll learn fast alongside some of the best people in the industry. Join one of Europe's leading technology companies, backed by world-class investors including Sequoia. Main tasks and responsibilities Acquire knowledge of internal programs and what it's used for. Successfully support riders/drivers through multiple channels. Create loyal fans by showing them we really care. Contribute and share ideas to decrease the workload and improve the quality & speed of Bolt's customer support. Hybrid work schedule with rotating shifts: 09:00–18:00 and 12:00–21:00 shifts are office-based, except when they fall on weekends or official public holidays, while 15:00–00:00 and 18:00–03:00 shifts are remote work from home.
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We’re looking for a Senior Operations Specialist (Driver Engagement and Growth - Communications and CRM). This is a hands-on and impact-focused role where you’ll be responsible for the strategy, planning and execution with drivers across multiple channels and be expected to operate with agility and independence. You’ll collaborate with local ops, local marketing and central marketing specialist teams to shape and execute end-to-end communication strategies and campaigns tailored specifically for our drivers across social media, WhatsApp, email, and in-person activations at local hubs.
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The Operations Specialist is responsible for the day-to-day operations of Bolt Drive's fleet in Latvia. The role ensures that vehicles are available, safe, clean, and well maintained, delivering an outstanding customer experience while supporting business growth. Working closely with the Operations Manager, external service partners, and cross-functional teams, you'll help maximize fleet availability, improve operational efficiency, control costs, and continuously optimize processes. This is a hands-on operational role where ownership, analytical thinking, and problem-solving are key to success.
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Bolt Food is looking for a bold and driven General Manager to lead our delivery business in the home market Estonia - a fast-paced, high-potential market where we already hold significant market share.
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As General Manager, you will be fully accountable for Bolt's performance and long-term success in Paraguay. You will own the country strategy, P&L delivery, operational excellence, regulatory positioning, and people leadership.
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We are looking for a motivated Junior Account Management Specialist to support our restaurant partners and contribute to their growth on the Bolt Food platform. You will build relationships with restaurant partners, monitor their performance and key KPIs, and help identify opportunities for improvement. You’ll use data to prepare suggestions, support campaigns and promotions, solve day-to-day partner issues, and learn how different actions impact merchant performance. Please note that this position is procured by a third party representing a local partner. Bolt Group companies are not involved in the recruitment process. Monthly gross salary: 1,945 GEL + biannual performance-based bonuses Probation period: 6 months Hybrid work opportunity: Option to work remotely 1 day per week
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We are looking for a highly motivated Junior Customer Support Specialist to help us build quality-oriented service for our customers. As a Junior Customer Support Specialist you will contribute to improve the quality and speed of Bolt Food's customer support. Are you after a high-impact role in a fast-growing organisation where you can build from scratch and scale both yourself and the business? Then this one might be for you. Please note that this position is procured by a third party representing a local partner. Bolt Group companies are not involved in the recruitment process. Please note that this is a full-time contract opportunity. The monthly gross salary for this role is 1945 GEL + night shift bonuses + biannual bonuses based on performance. Probation Period: 6 Months Working Model : Hybrid Why join Bolt? Build the future of mobility and help transform how people live and move in cities. Tackle challenges at scale that span technology, operations, regulation, and growth. Take real ownership early. Small, lean teams mean your decisions matter from day one, and you'll learn fast alongside some of the best people in the industry. Join one of Europe's leading technology companies, backed by world-class investors including Sequoia.
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We’re looking for a Junior Supply Operations Specialist who combines analytical thinking, strong organizational skills, and a hands-on approach to partner courier operations. You’re someone who enjoys working with people, solving operational problems, and improving processes. You also enjoy working with data - understanding why something is happening, identifying patterns, and using insights to make thoughtful, evidence-based decisions. Whether you're onboarding new partner couriers, monitoring performance metrics, resolving operational issues, or supporting partner couriers through different communication channels, you stay organized, take initiative, and enjoy turning ideas into action. If you’re motivated, detail-oriented, eager to learn, and ready to grow in a fast-paced environment, this role could be a great fit for you. Please note that this position is procured by a third party representing a local partner. Bolt Group companies are not involved in the recruitment process. This is a great opportunity to start your career in operations while supporting partner courier onboarding, engagement, performance, and day-to-day operational processes. You'll gain practical experience working with both people and data while helping us create a great experience for partner couriers, restaurants, and customers. Beyond supporting daily operations, you'll also work with engagement, quality, and utilization metrics. You'll help identify trends, improve processes, and support data-informed decisions that strengthen partner courier operations and performance. Monthly gross salary: 1945 GEL Probation period: 6 months
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We’re looking for a Junior Merchant Operations Specialist who combines attention to detail, strong communication skills, and a hands-on approach to supporting partner merchants. You’re someone who enjoys helping people, investigating technical and operational issues, and finding practical solutions. Whether you're onboarding a new merchant, troubleshooting a platform issue, responding to a question, or coordinating with another team, you communicate clearly, check the details carefully, and follow each case through to resolution.
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We are looking for a Key Account Manager to drive the growth and performance of our fleet partner network in Lithuania. This is a high-priority commercial role focused on building, enabling, and scaling fleets while ensuring our partners remain successfully integrated with the Bolt platform. Reporting to the Supply & Growth Operations Manager, you will be the primary point of contact for our most strategic accounts. Your goal is to maximize fleet efficiency and drive expansion through strategic incentives and value-added services. This role requires strong commercial acumen and the ability to personally build the P&Ls for growth programs, ensuring the financial deals necessary to secure new partnerships are commercially sound. You will act as a business consultant to our partners, helping them grow their operations within the Bolt ecosystem. Please note that this is a full-time permanent employment opportunity. The monthly gross salary for this role ranges from 4000€ to 4800€ and will depend on your skills, knowledge, and experience.
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As an Operations Coordinator, you’ll work closely with the team on the local day-to-day tasks. You will support the Operations Specialist with administrative assignments and projects and collaborate with various internal and external stakeholders to ensure smooth city operations.
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We're looking for an Operations Coordinator to manage safety cases and support riders and drivers on Bolt's platform in France.
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You will be responsible for the Driver Operations and Vehicles/Fleets domains. Your role will involve designing strategies and executing projects to grow the driver base on the platform while ensuring strong retention rates. Additionally, you will oversee the development of the fleet business and ensure a healthy, well-balanced marketplace in terms of vehicle availability and quality. Your role will have a direct and tangible impact through continuous improvement of the driver and rider experience by strengthening Bolt's value proposition in Paraguay. You will be working alongside other Operations Managers of different seniority levels and report directly to the General Manager. You will be involved in the definition and implementation of the strategy for the Paraguayan market, with a full entrepreneurial view & hold a key strategic position in the management of the team in Paraguay.
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We are looking for an analytical and high-ownership Operations Manager to lead three of our most important domains in Spain: Planning & Analysis, Marketplace and Riders. This is a high-impact role at the intersection of strategy and operations, directly supporting how Bolt operates in a key European market. You will own the operational strategy across interconnected pillars. Your focus will be on monitoring city performance and executing rider strategy. You will report to the General Manager and work cross-functionally with Growth Analytics, Central Operations, Legal, and Product teams.
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This role offers a direct and tangible impact on local operations, contributing significantly to business growth through achieving supply milestones and key metrics. If you’re ready to take full ownership of your work, disrupt the marketplace, and shape movement patterns in the urban landscape - here’s your chance! The salary range for the role is 35 000 - 39 000 EUR gross annually.
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We're looking for an Operations Specialist to optimize pricing, incentives and driver earnings in Bolt's Rides marketplace, impacting millions of rides.
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Your role will have a direct and tangible impact on Bolt Food’s delivery operations, courier engagement, and marketplace performance that you can see in real time. If you’re ready to take full ownership, drive meaningful operational improvements, and shape the experience of courier-users and customers in the city this is your opportunity. You will oversee and execute local courier operations and engagement initiatives, working closely with fleet partners, cross-functional teams, and HQ stakeholders to ensure a smooth, safe, reliable, and high-quality delivery experience.
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As Operations Specialist, you'll own the commercial growth engine of our German business: finding, building and scaling the partnerships, programs and pilots that make Bolt the obvious choice for riders. You'll spot opportunities most people miss, whether that's an airport partnership, a loyalty perk that changes retention, or a demand deal that unlocks a new customer segment, and turn them into initiatives with measurable impact on our marketplace. You'll bring operational ownership and analytical rigor to the role, reviewing metrics, forecasting and reporting on what's working, and drive growth through Business Development, Strategic Partnerships, Loyalty Programs, airports and venues, and cross-functional product launches that improve the rider experience.
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