Local Operations

Lead Bolt Rides in Sweden: own the P&L, take share from a strong incumbent across Stockholm, Gothenburg and Malmö, build the team, and be Bolt’s face to regulators and media. Fluent Swedish needed.

As the Courier Operations Manager in Cyprus, you will be the owner of courier operations end-to-end — from process design to team development, execution, and performance management. You’ll start by managing a highly technical Courier Operations Specialist and gradually expand the team by identifying skill gaps and hiring accordingly. We’re seeking someone who can seamlessly switch between deep analytical problem-solving and on-the-ground leadership. You must be comfortable speaking with couriers, analysing their performance data, and building robust supply models to improve efficiency and earnings. Expected travel to key operational zones in Cyprus will be required — you should be excited to spend time with couriers in the field, not just behind a laptop.

We're looking for a Courier Operations Specialist to drive marketplace efficiency and fleet partner performance for Bolt Food in Malta.

We’re looking for a Senior Operations Specialist (Driver Engagement and Growth - Communications and CRM). This is a hands-on and impact-focused role where you’ll be responsible for the strategy, planning and execution with drivers across multiple channels and be expected to operate with agility and independence. You’ll collaborate with local ops, local marketing and central marketing specialist teams to shape and execute end-to-end communication strategies and campaigns tailored specifically for our drivers across social media, WhatsApp, email, and in-person activations at local hubs.

The Operations Specialist is responsible for the day-to-day operations of Bolt Drive's fleet in Latvia. The role ensures that vehicles are available, safe, clean, and well maintained, delivering an outstanding customer experience while supporting business growth. Working closely with the Operations Manager, external service partners, and cross-functional teams, you'll help maximize fleet availability, improve operational efficiency, control costs, and continuously optimize processes. This is a hands-on operational role where ownership, analytical thinking, and problem-solving are key to success.

As General Manager, you will be fully accountable for Bolt's performance and long-term success in Paraguay. You will own the country strategy, P&L delivery, operational excellence, regulatory positioning, and people leadership.

Bolt Food is looking for a bold and driven General Manager to lead our delivery business in the home market Estonia - a fast-paced, high-potential market where we already hold significant market share.

We are looking for a Head of Driver & Fleet Operations to lead and scale our core supply operations. Are you after a high-impact role in a fast-growing organization where you can build from scratch and scale both yourself and the business? Then this one might be for you. In this role, you will take end-to-end ownership of our Driver Lifecycle and Fleet Operations. You will drive sustainable driver and fleet growth, optimize onboarding and retention, ensure vehicle availability and service excellence, and build strong partner relationships while coaching a high-performing operations team. You will work closely with local teams and HQ, using data and operational rigor to solve complex marketplace challenges every day. Please note that this is a full-time employment opportunity. The monthly gross salary for this role is GEL 8840 , plus bonus. Please note that this position is procured by a third party representing a local partner. Bolt Group companies are not involved in the recruitment process. Why join Bolt? Build the future of mobility and help transform how people live and move in cities. Tackle challenges at scale that span technology, operations, regulation, and growth. Take real ownership early. Small, lean teams mean your decisions matter from day one, and you'll learn fast alongside some of the best people in the industry. Join one of Europe's leading technology companies, backed by world-class investors including Sequoia. Main tasks and responsibilities Driver & Fleet Growth Strategy: Define and execute the growth and operational strategy for drivers and fleets, while ensuring the active supply volume and service quality consistently meet marketplace demand. End-to-End Driver Lifecycle Management: Own the full driver journey, acquisition, onboarding, activation, engagement, and retention, while building scalable frameworks for fleet integration and daily operations. Fleet & Driver Relationship Management: Build strong, long-term relationships with fleet owners, handle key partner needs, and turn feedback into real operational improvements. Team Leadership & Development: Lead and mentor the Driver Lifecycle and Fleet Operations teams, planning resources, setting clear accountabilities, evaluating performance, and developing team capabilities. Metrics & Process Optimization: Own core operational KPIs, using data to spot bottlenecks in quality or availability and fixing them with better tools and automation. Strategic Projects & Cross-Functional Collaboration: Work with HQ and local cross-functional teams, implement new operational standards while resolving complex challenges effectively. About you You have 5+ years of experience in operations management and leading high-performing teams. You are deeply analytical, with the ability to dive into data, uncover operational bottlenecks, set priorities, and execute scalable process improvements. You are a skilled negotiator and relationship builder, adept at managing commercial fleet partnerships and collaborating cross-functionally with technical teams and HQ. You have excellent communication skills in both Georgian and English (at least B2 level, written and spoken). You are passionate about urban mobility and technology, with a genuine drive to create seamless partner and driver experiences. Why you’ll love it here Accelerate your professional growth with unique career opportunities. Take care of your physical and mental health with our wellness perks. Connect with colleagues at annual company events and smaller team gatherings. At Bolt, using AI daily is a baseline expectation for everyone. If there’s a faster, smarter way to do your work, we expect you to find it. You’re still responsible for the output, so the standard stays high when using AI tools. Experience is great, but what we really look for is drive, intelligence, and integrity. So even if you don’t tick every box, please consider applying!

We are looking for a highly motivated Junior Customer Support Specialist to help us build quality-oriented service for our customers. As a Junior Customer Support Specialist you will contribute to improve the quality and speed of Bolt Food's customer support. Are you after a high-impact role in a fast-growing organisation where you can build from scratch and scale both yourself and the business? Then this one might be for you. Please note that this position is procured by a third party representing a local partner. Bolt Group companies are not involved in the recruitment process. Please note that this is a full-time contract opportunity. The monthly gross salary for this role is 1945 GEL + night shift bonuses + biannual bonuses based on performance. Probation Period: 6 Months Working Model : Hybrid Why join Bolt? Build the future of mobility and help transform how people live and move in cities. Tackle challenges at scale that span technology, operations, regulation, and growth. Take real ownership early. Small, lean teams mean your decisions matter from day one, and you'll learn fast alongside some of the best people in the industry. Join one of Europe's leading technology companies, backed by world-class investors including Sequoia.

We’re looking for a Junior Supply Operations Specialist who combines analytical thinking, strong organizational skills, and a hands-on approach to partner courier operations. You’re someone who enjoys working with people, solving operational problems, and improving processes. You also enjoy working with data - understanding why something is happening, identifying patterns, and using insights to make thoughtful, evidence-based decisions. Whether you're onboarding new partner couriers, monitoring performance metrics, resolving operational issues, or supporting partner couriers through different communication channels, you stay organized, take initiative, and enjoy turning ideas into action. If you’re motivated, detail-oriented, eager to learn, and ready to grow in a fast-paced environment, this role could be a great fit for you. Please note that this position is procured by a third party representing a local partner. Bolt Group companies are not involved in the recruitment process. This is a great opportunity to start your career in operations while supporting partner courier onboarding, engagement, performance, and day-to-day operational processes. You'll gain practical experience working with both people and data while helping us create a great experience for partner couriers, restaurants, and customers. Beyond supporting daily operations, you'll also work with engagement, quality, and utilization metrics. You'll help identify trends, improve processes, and support data-informed decisions that strengthen partner courier operations and performance. Monthly gross salary: 1945 GEL Probation period: 6 months