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Operations Specialist

The Operations team at Bolt holds the full responsibility for strategy, marketplace health and growth of our Ridehailing business in Canada. To further expand on our success story we are looking for a data-driven and passionate individual with a get-it-done-attitude, helping us to transform the mobility industry in Canada.

Location: Toronto, OntarioView all roles
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About us

With over 200 million customers in 50+ countries, Bolt is one of the fastest-growing tech companies in Europe and Africa. And it's all thanks to our people.
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We believe in creating an inclusive environment where everyone is welcome, regardless of race, colour, religion, gender identity, sexual orientation, age, or disability.Our ultimate goal is to make cities for people, not cars, and we need your help to achieve this mission!

About the role

As an Operations Specialist you will have a direct and tangible impact on local operations that you can see in real-time. If you’re ready to take full ownership of your work, disrupt the marketplace, and shape movement patterns in the urban landscape - here’s your chance!

You will be leading local operations projects and working closely with other cross-functional/HQ stakeholders to support our mission to make cities more sustainable, accessible, and affordable.

What you can expect
Main tasks and responsibilities:
Review core metrics, form bonds with key partners and execute on supply-, demand- and investment strategies
Create, optimise or even remove processes – efficiency is our priority; you will help us find the smoothest way to run operations, solve challenges where others turn away, and influence the way we are going in the future
Hands-on supply management - working autonomously and taking initiatives through the stages of driver acquisition, conversion, activation and retention
Taking ownership over projects which contribute to our overall market performance and operational efficiency with the main goal to get our Rides business in Canada to the next level
What we expect
About you:
You have 2+ years of experience in Operations, Startups, Strategy Consulting or other relevant organizations, ideally with experience in Safety and Risk Analysis
You are a strong collaborator with excellent communication skills in English (French is a big plus)
You are highly analytical and have a data-driven mindset with excellent Excel/Google Sheets skills, yet are not afraid to get your hands dirty if needed
You have a strong motivation to solve problems creatively and efficiently
You thrive in a fast-paced environment
You are customer-oriented and will strive to strengthen our value proposition to ensure supply growth
Experience is great, but what we really look for is drive, intelligence, and integrity. So even if you don’t tick every box, please consider applying if you feel you’re the kind of person described above!

Become part of our Business Operations team

Our teams work on local and global processes in over 50 countries. We build partnerships, launch cities, onboard new restaurants, enable 200+ million people to commute, and ensure millions of partners can earn an income on their terms.
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Why you’ll love it here:
Play a direct role in shaping the future of mobility
Impact millions of customers and partners in 500+ cities across 45 countries
Work in fast-moving autonomous teams with some of the smartest people in the world
Accelerate your professional growth with unique career opportunities
Get a rewarding salary and stock option package that lets you focus on doing your best work
Enjoy the flexibility of working in a hybrid mode
Take care of your physical and mental health with our wellness perks
Be part of an international and diverse team, in which we ensure a cooperative work environment
*Some perks may differ depending on your location.

Apply now and join us to make cities for people, not cars.

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